Paul Thigpen Ford

Happy Customers Anthony got us a new Ecosport as a loaner while our other vehicle was getting worked on. Justin (JB) was very professional and went out of his way Anthony got us a new Ecosport as a loaner while our other vehicle was getting worked on. Justin (JB) was very professional and went out of his way to get us one we wanted from another dealership. More

Happy customers Crew worked hard to get us in the truck we wanted will definitely deal with them more in the future for next vehicle for wife Crew worked hard to get us in the truck we wanted will definitely deal with them more in the future for next vehicle for wife More

Professional and friendly business I recommend this dealership to anyone. All the staff are friendly and keep your business personal. They will work with you and help you get a nice car I recommend this dealership to anyone. All the staff are friendly and keep your business personal. They will work with you and help you get a nice car to ride home in...i would go back to this dealership anytime. Thanks you guys for my beautiful 2018 Ford focus..i love it and well pleased! More

Derrick Ryals is the beat Mr. Derrick listened to us and found what met our criteria and after a short test drive we bought it. It was the easiest car purchase ever. He also co Mr. Derrick listened to us and found what met our criteria and after a short test drive we bought it. It was the easiest car purchase ever. He also contacted me the next day and I feelmif I ever have any problems he will be available. More

F-150 2014 excellent and easy experience! This was the easiest purchase- they got me a very low price and better vehicle then I came in to buy for the same price!! I could not have been happie This was the easiest purchase- they got me a very low price and better vehicle then I came in to buy for the same price!! I could not have been happier and mrs Tonja and Mr Selvester are a winning team!! Also the financial guy gives real numbers and none of that fake inflated mess- he cares about your actual payment. I was so happy my parents bought an SUV. Awesome company! More

Exceptional Sales Experience This dealership was extremely polite in the handling of my recent vehicle. They were able to work with me via text, email and phone because of the dis This dealership was extremely polite in the handling of my recent vehicle. They were able to work with me via text, email and phone because of the distance between my home and their location. We were able to work everything out over the phone and once I got there, they had the vehicle detailed and ready to leave the dealership. They handled all the paperwork and I was on my way back home within 45 minutes More

Extremely pleased! They made my trade off extremely easy and fair, will definitely refer to friends and family! Will look to trade with them on next vehicle. They made my trade off extremely easy and fair, will definitely refer to friends and family! Will look to trade with them on next vehicle. More

Worst ever dealershio and customer service I negotiated to buy a car for about a week with this dealership. I secured financing and drove 225 miles (well over five hours and forty five minutes I negotiated to buy a car for about a week with this dealership. I secured financing and drove 225 miles (well over five hours and forty five minutes in Memorial weekend traffic) from Myrtle Beach SC to Vidalia GA with a cashiers check. The car in question had been on the lot for sale for about five weeks and I texted the sales person two hours out from the dealership to let them know my ETA. Upon arriving at the dealership the car I was coming into buy suddenly and apparently came back from a test drive but the sales person told me that they didn't think the person was going to buy it, if that's the case I said " could you go and get the keys"....I must have asked this three times but twice the sales person returned without the keys and the last time they disappeared inside and never came back out.....just left me standing on the forecourt with my daughter after a very long drive. We just got back in the car and left. Two hours into the drive home and a good 70 miles heading north on I-95 Sandy (the person I had been dealing with since I called about the car) texted me and said "sorry about that but if you want I can find you the exact same car" I texted back that I wouldn't buy a car from them if they slashed 50% off the price. Absolutely the customer service experience ever STAY WELL CLEAR OF THIS DEALERSHIP. More

New Vehicle Mr. Derrick, knew what i was wanting and what i needed, he went that extra mile, to help get me into something I could afford, and he also had it deli Mr. Derrick, knew what i was wanting and what i needed, he went that extra mile, to help get me into something I could afford, and he also had it delivered to me as well. You probably can't ask for a better team, than those at Vidalia Ford. More

Recall Issues We received a recall on our 2014 Ford Explorer. My wife called them and set up an appointment to get it fixed and have our oil changed. One week later We received a recall on our 2014 Ford Explorer. My wife called them and set up an appointment to get it fixed and have our oil changed. One week later we took it to Vidalia Ford to get the recall fixed. They had it for 4 hours. They called us to come pick it up said it was ready. Well the recall work was not done they are now saying the part is on back order. Seems to me you would of known that when we set the appointment up or could of told us when we dropped the vehicle off. The main reason it was there was to fix the recall . More