Paul Thigpen Ford

Our Salesman was very nice and knowledgeable about the vehicle we were looking at. He kept us updated on everything he was doing or waiting on vehicle we were looking at. He kept us updated on everything he was doing or waiting on More

Always excellent service in a timely manner. The staff is friendly and answers questions and concerns patiently and in a manner that goes above and beyond customer expectations. friendly and answers questions and concerns patiently and in a manner that goes above and beyond customer expectations. More

When I call for an appointment the service department is always attentive to my reason for calling and asks about any issues I may be having and always treats me with respect and make sure I am a satisfied always attentive to my reason for calling and asks about any issues I may be having and always treats me with respect and make sure I am a satisfied customer. More

The service department at PTF is outstanding! Polite and courteous, get my car in and out in a timely manner. I have never had any issues with them and I have been a client for 7 years. courteous, get my car in and out in a timely manner. I have never had any issues with them and I have been a client for 7 years. More

I am always a satisfied customer at Paul Thigpen in Vidalia. Martrell Franklin sees that needs are met efficiently and timely, and I feel that he takes a personal interest in my vehicle. Vidalia. Martrell Franklin sees that needs are met efficiently and timely, and I feel that he takes a personal interest in my vehicle. More

Great buying experience! Go see Ardie or one of the Vidalia Ford crew for your next vehicle. I bought a Ford for my wife also. Vidalia Ford crew for your next vehicle. I bought a Ford for my wife also. More

The folks at paul thigpen ford did a great job on servicing my truck. They were quick Thorough and dis evening they said they would do. I would recommend them for all your service needs . The staff servicing my truck. They were quick Thorough and dis evening they said they would do. I would recommend them for all your service needs . The staff was totally respectful and honest and did an amazing job. Thanks paul thigpen crew. More

Fairly disgusted After requesting information via website concerning pricing for a specific vehicle we received separate email and telephone confirmation of our reques After requesting information via website concerning pricing for a specific vehicle we received separate email and telephone confirmation of our request. Their telephone sales "expert", after being informed of our budget, reported that the vehicle was indeed possible at that price point and set up an appointment and test drive. Afterwards, the price offered was 7K above what was discussed. In total a good 6k over what is considered "good deal price" currently found for comparable vehicles. While a complete waste of time and gas, I must admit it was an entertaining show and a chance to get out of the house. Lying ability from sales was straight up worth five stars - no problems there. Sleaziness factor definitely rates five stars. Bait and switch - also five stars. Absolutely recommend visiting this dealership for a first-class snipe hunt. Buying a vehicle - not so much, More

I also experience excellent service there. The guys there are very pleasant and helpful. I live 60 miles away from that dealership and prefer to come there to have my vehicle serviced. are very pleasant and helpful. I live 60 miles away from that dealership and prefer to come there to have my vehicle serviced. More

Best service around Have been a customer here for many many years. Have always been treated well. First class dealer, first class service . Will recommend to anyone looki Have been a customer here for many many years. Have always been treated well. First class dealer, first class service . Will recommend to anyone looking for a good new or used car or truck. More