Paulding Chrysler Dodge Jeep Ram

Raoul Bax Review Raoul was all about customer service. Low pressure, but high service. Follow up was terrific during and after the purchase process. Knew the product h Raoul was all about customer service. Low pressure, but high service. Follow up was terrific during and after the purchase process. Knew the product he was marketing, so he could answer technical questions too. Highly recommend Raoul to anyone wanting a Jeep... More

Disappointed Told me what I wanted to hear and nothing in writing besides a stipulation on mechanic issues and never honored that for me. Be careful and get price Told me what I wanted to hear and nothing in writing besides a stipulation on mechanic issues and never honored that for me. Be careful and get prices broke down exactly before you sign a contract and have Mark explain everything to you in detail. More

First Car!! You made buying my first car quick yet enjoyable !! I would definitely refer others here . My experience was hassle free and the staff didn't make me You made buying my first car quick yet enjoyable !! I would definitely refer others here . My experience was hassle free and the staff didn't make me feel like a burden . More

Excellent customer service Raoul bax helped me out and can't explain how cooperative and great customer service comes from this gentleman! I would recommend any one to go to thi Raoul bax helped me out and can't explain how cooperative and great customer service comes from this gentleman! I would recommend any one to go to this dealership u can get used or new vehicles without wasting hours at the dealer ship! Thank you Raoul for great service Aliya More

Used car purchase Originally I contacted the dealership on their website and received a response from the online department. Ebony was so helpful and took as much infor Originally I contacted the dealership on their website and received a response from the online department. Ebony was so helpful and took as much information from me over the phone to ease the process of buying. Upon arrival at the dealership I wasn't very pleased with all the salesmen eying my wife. Very disrespectful, but after we met Raoul our experience improved. He took very good care of us and met every need we had. Most helpful salesman and I would recommend him to anyone buying a new or used vehicle. Finance department was also the best experience I've had in purchasing a vehicle. Overall a great experience and my wife loves her new vehicle. More

Our Review Raul our salesman was very knowledgeable about the vehicle and its features we purchased. One area of improvement for the dealership as a whole would Raul our salesman was very knowledgeable about the vehicle and its features we purchased. One area of improvement for the dealership as a whole would be better communication between staff members to decrease customer wait time. For example; after finishing our final paperwork with the manager we were never told when the vehicle would be ready for us to take home. This resulted in an unnecessary wait time which was estimated to be 30-45 minutes. The only communication we had during this time was when John the Internet Manager came outside to thank us for our visit but did not provide any further details on our vehicles status. Overall the experience was good and we are really happy to have found a good vehicle. More

New Jeep Grand Cherokee Owner and Very Happy I had randomly put in an internet request at this dealer. I didn't even know where it was. Ebony called me about my inquiry. I had told her that I I had randomly put in an internet request at this dealer. I didn't even know where it was. Ebony called me about my inquiry. I had told her that I had a negative experience at another dealer, we had come to a stand still over $20/month, and so I was going to look at other cars. I told her exactly what I wanted to pay, and the options I wanted. I said if they could make it happen I would come there immediately. She put me in contact with Sharon who found the car that I wanted, and put the deal together in an hour. They located the car at a different dealership, and went all the way out there to get it for me. Unfortunately when I got the car it didn't have the navigation turned on as promised. Sharon spoke to Danny Pompa the general manager. When I got him on the phone I didn't even have to say anything. He told me that I was his client, and he was there to take care of me. They put the navigation on immediately. I could not be happier with my car or with my experience. Danny is a man of his word which is very rare in the car business. This is actually my second Jeep. I have had a BMW a Lexus, and this is the only car I have come back to. If I end up with another Jeep again I will be buying it here. I highly recommend dealing with both Danny and Sharon. They truly take care of their customers. More

Great Stopped by just to get an idea of changing to a Jeep. Bruce was hands down the most polite and respectful young man. He refrained from the typical "pr Stopped by just to get an idea of changing to a Jeep. Bruce was hands down the most polite and respectful young man. He refrained from the typical "pressure" sales tactic and stayed true to being a good person. I ended up buying my Jeep from him a few hours later after I reached out to him about an hour after i stopped by. He made this happen without any flaws! Not to mention that everyone involved had to stay 2 hours after closing to get it done! Its my second vehicle purchase from this dealership, which was even better than the first. More

Great Experience This dealership has a huge inventory, good people, great pricing! What more can you ask for. My salesman went above and beyond to make the experience This dealership has a huge inventory, good people, great pricing! What more can you ask for. My salesman went above and beyond to make the experience a great one. More

Excellent Bruce did a great job with not much help from his sales manger on the 1st day but stuck with it to get the deal done . Bruce did a great job with not much help from his sales manger on the 1st day but stuck with it to get the deal done . More