Peacock Ford

Avoid Peacock Ford at All Costs This place is an absolute joke. I brought my EV in for a simple tire rotation and to check an issue with the front camera. From that point on, it was nothing but lies absolute joke. I brought my EV in for a simple tire rotation and to check an issue with the front camera. From that point on, it was nothing but lies, delays, and complete disrespect for the customer. Mr. Jordan initially told me they’d need to diagnose the camera issue and promised that if it wasn’t done the same day, I’d get a loaner the next day. That never happened. I called the next day—no loaner, diagnostics still not done. He promised again to call the following day and offer a loaner if the issue wasn’t resolved. Shocker: no call, no update, and no loaner. I left multiple messages, and he ignored every single one. When I finally managed to get him on the phone, he was incredibly rude, dismissive, and told me, “You’re not my only customer,” as if it’s my fault he can’t follow through on a basic promise. He blamed me for calling late—what kind of service center punishes a customer for following up? FOUR DAYS later, after chasing them non-stop, he finally sends a lazy text saying my car is “ready.” I go there only to be told they ordered parts and I need to bring the vehicle back next week. So they kept my vehicle for FOUR FULL DAYS, did nothing, gave no updates, provided no loaner, and wasted my time entirely. The sheer lack of professionalism, accountability, and basic courtesy here is shocking. Peacock Ford doesn’t care about your time or your trust. I should’ve trusted the awful reviews before going in. This place deserves ZERO stars—if I could leave negative ratings, I would. Save yourself the headache and avoid this service center like the plague. More

Purchased a 2024 F-250 truck from Bryan C. and Jason V. They were easy to deal with and had top notch customer service. Both were transparent and answered all my questions. I arrived at 9 am and Jason V. They were easy to deal with and had top notch customer service. Both were transparent and answered all my questions. I arrived at 9 am and was out the door by Noon. 5 stars. More

I am very glad that I had the opportunity to deal with Kevin Vickers. He was very polite and friendly and helped me to leave with the new car on the same day. My family and I are very happy with the purch Kevin Vickers. He was very polite and friendly and helped me to leave with the new car on the same day. My family and I are very happy with the purchase and enjoy the car. More

Bryan our salesman did an excellent job making the sales process as painless and as smooth as possible on our 2025 Tremor Expedition. The facility itself was very clean and well-kept, and the financing proc process as painless and as smooth as possible on our 2025 Tremor Expedition. The facility itself was very clean and well-kept, and the financing process was fairly smooth as well. More

Fin did a great job working with us! All our questions were answered and helpful to make our decision to purchase our car. All our questions were answered and helpful to make our decision to purchase our car. More

Fantastic experience. Was able to get a competitive deal without feeling pressured. Would recommend Peacock Ford to anyone! Was able to get a competitive deal without feeling pressured. Would recommend Peacock Ford to anyone! More

Recently, I was involved in an accident that resulted in my new car being totaled. I have been through both the used and new car buying process a couple of times and have had unpleasant experiences. Not ant my new car being totaled. I have been through both the used and new car buying process a couple of times and have had unpleasant experiences. Not anticipating having to buy another car so soon, I was not looking forward to the process. I had been to Peacock Ford for service before, so I decided to pop over and see what they had in stock, knowing I wanted to stay in the Mustang family. I ended up working with Kevin in sales and Bryan in finance. Both of them made this process quick, easy, and enjoyable. Kevin was extremely knowledgeable about everything Mustang, including all the trim levels and specs. He was very pleasant and enjoyable to speak with and never made me feel pressured to make a decision (I was between two vehicles for a good portion of the visit). Bryan was very efficient in the finance department and had everything ready to go when it was time to sign the papers. Bryan was also very pleasant and did not elicit that dreaded pressure you sometimes feel at most other dealerships when you make it to the financing stage (that made all the difference for me). I’d also like to note I have worked with Martin in service before this visit and he always does a great job, as well! Thank you and would recommend! More

Kevin Vickers was outstanding. Very attentive and responsive to my needs. The dealership was clean and modern, and I feel that I got a fair price. Very attentive and responsive to my needs. The dealership was clean and modern, and I feel that I got a fair price. More

I had a great and seamless experience buying a new Bronco. Peacock Ford had a Bronco I was looking for and could afford that other dealerships couldn’t do for me. I also appreciate the First Responder Bronco. Peacock Ford had a Bronco I was looking for and could afford that other dealerships couldn’t do for me. I also appreciate the First Responder discount! Thank you! More

Not. your typical dealership, smaller than the huge dealerships which means the customer is more than just a number. It was great to work with Fin and Gage your typical dealership, smaller than the huge dealerships which means the customer is more than just a number. It was great to work with Fin and Gage towards an agreeable, fair price on our new car and trade in. I would definitely recommend buying your next vehicle at Peacock Ford. More