Peacock Ford

My service advisor Lyman was great. I came early for my appt because I had to be somewhere and he made a special effort and got me through quickly. He is very patient with me and explains things so I can appt because I had to be somewhere and he made a special effort and got me through quickly. He is very patient with me and explains things so I can understand. More

I have brought two different cars (a Focus and a Thunderbird) in for service over the last couple of years. I have always gotten great customer service from Jeff. Is he married ? LOL. Just Thunderbird) in for service over the last couple of years. I have always gotten great customer service from Jeff. Is he married ? LOL. Just kidding... More

Walid Kader with Peacock Ford was respectful, friendly, and professional. He answered all my questions and was sincere and truthful. Got the car. Great experience. and professional. He answered all my questions and was sincere and truthful. Got the car. Great experience. More

Pushy sales people, not completed transparent re: price as well as car components. Moreover, I was not comfortable in dealership in which no one wore masks or gloves in this era of Covid-19. as well as car components. Moreover, I was not comfortable in dealership in which no one wore masks or gloves in this era of Covid-19. More

My service advisor, Lyman is the real difference!! He has taken care of us and our family of Ford cars for over a decade. Thank you!!! taken care of us and our family of Ford cars for over a decade. Thank you!!! More

Nice clean facility and always love taking my car for Service and dealing with Lyman. I wouldn't take it anywhere else. Thanks Lyman and I will certainly be back. Service and dealing with Lyman. I wouldn't take it anywhere else. Thanks Lyman and I will certainly be back. More

Made a service appointment with Lyman Keele on my 2014 Ford Edge. Lyman did an excellent job getting me in for the works and the oil changed and new wiper blades. Enjoy the new service area and Facilities Ford Edge. Lyman did an excellent job getting me in for the works and the oil changed and new wiper blades. Enjoy the new service area and Facilities More

This is the second car I purchased from Wade Allicock. I have always enjoyed dealing with Wade because he is friendly knowledgeable and courteous. Also you Service Dept. is amount the best I have felt with. have always enjoyed dealing with Wade because he is friendly knowledgeable and courteous. Also you Service Dept. is amount the best I have felt with. More

The most important aspect of dealing with a car dealership is customer service and at this dealership there's a lack thereof, especially when your purchasing out of state. I've always had a negativ dealership is customer service and at this dealership there's a lack thereof, especially when your purchasing out of state. I've always had a negative view of dealerships because most won't give you the time of day if your a young buyer and/or a first-time buyer; salesmen can be condescending and rude but I decided to give this dealership a chance very nervously, considering I live out of state and would be conducting all of the business over the phone and electronically. To make a long story short, the staff at this dealership have awful communication and if your not a celebrity or someone well known then you don't matter. They get your money and that's all they're adept at communicating; I wonder if I'd purchased a more expensive vehicle, would my service have been different? You'll have to continue to call and chase them down for information and they're full of empty promises of a call back, God forbid you need delivery, it'll never happen! I'm never one to ward people away from businesses but this one I'm definitely staying away from in the future. More

Jeff is a great service advisor to work with. He does a great job and is easy to work with. He always is fair and explains everything. great job and is easy to work with. He always is fair and explains everything. More