I contacted the dealership by phone regarding a new 2020 Ascent. Ben offered me $1500 off MSRP. I mentioned that other dealers were offering $4000 off MSRP so he asked for links to verify. I sent the internet prices, and Ben refused to move on the price because of the color choice and he said cars were limited due to Covid-19. I called the manager Kevin Madeo, left a voice mail but he did not return my call. I also placed on inquiry online but no one ever responded. After I was repeatedly ignored, I reached out to Vic Bailey Subaru in Spartanburg, SC who not only offered me the same vehicle but took $4352 off MSRP and NO dealer fees. I made the entire deal over the phone and picked up my car a few days later. If you are looking for a new Subaru, please give Vic Bailey a call or send them an email. They want your business and are actually willing to provide customer service, plus their prices can't be beat. Maybe Peacock can take some time to train their employees since they are not busy selling cars or returning calls.