I visited the dealership twice before I purchased my new Kia. I wanted to see and drive the Sorento to help my decision process. During these visits, Kerry was extremely helpful with information about the vehicle and answered all my questions, but I never felt pressured in any way. After those visits, I corresponded with Kerry and several other dealerships by emails, texts and phone. I described the model, colors, options, etc. that I wanted and requested price quotes. Kerry responded with specifics about what he had available and prices. Several other responses were not as specific as Kerry's, and some offered other options, etc. Based on my interactions with Kerry and the quotes that he provided, I chose to purchase at Peak Kia North.