Peake BMW

The Best PEOPLE EVER!!!!!!!!!! The minute you pull up the are great!! They are very attentive and very polite. If you need anything the are on top of it right away. Joe Essa is t The minute you pull up the are great!! They are very attentive and very polite. If you need anything the are on top of it right away. Joe Essa is the MAN!!!!!! He was and is so helpful. NOT PUSHY AT ALL!!!!!! More

Great experience as always. Jason and Alex are awesome. Bought another car from Peake. Got a great deal and had a great dealer experience. Will return again and again. Jason and Alex are awesome. Bought another car from Peake. Got a great deal and had a great dealer experience. Will return again and again. More

Great experience, great staff! Just bought my second BMW at Peake. Julio Guichard was incredibly nice and easy to work with, and Jason was awesome to help make it happen as well. Pa Just bought my second BMW at Peake. Julio Guichard was incredibly nice and easy to work with, and Jason was awesome to help make it happen as well. Painless process, very straightforward. They went above and beyond to make the deal happen and the experience as pleasurable as possible. Thanks guys! More

John Bres was excellent Very happy with my experience with John Bres. Extremely attentive and very reachable by email/text/phone - during and after hours. Was extremely kno Very happy with my experience with John Bres. Extremely attentive and very reachable by email/text/phone - during and after hours. Was extremely knowledgeable about the vehicle I purchased and personally delivered the vehicle to my home when the vehicle arrived early during a busy work week for me. Would highly recommend John. More

Joe Castanza to the Reacue My first visit was not perfect which is why I heard from the GM Joe. Joe worked with me over a month to get the car I wanted from another dealer and m My first visit was not perfect which is why I heard from the GM Joe. Joe worked with me over a month to get the car I wanted from another dealer and made my payments where it needed to be. More

Caring and Helpful people. I came in wanting to surprise my husband with a car for his birthday and everyone here was so phonemonal with getting me the best deal with the best c I came in wanting to surprise my husband with a car for his birthday and everyone here was so phonemonal with getting me the best deal with the best car. Rola Slebi was my client advisor and she was so patient and fun to work with. I currently have a BMW and I also purchase that from HERE. Peake BMW is nothing short of awesome. More

Dreams into reality I walked in Peake BMW with only dreams of purchasing a Beamer. Rola introduced herself to me and immediately I felt comfortable with her. She showed m I walked in Peake BMW with only dreams of purchasing a Beamer. Rola introduced herself to me and immediately I felt comfortable with her. She showed me all different models. Once she showed me the 2018 X3 I knew instantly it was the one for me. From there the purchasing was smooth sailing. Keep in mind, me owning a Beamer was only a dream. But Rola turned that dream into reality. Long story short, she was sweet and patient with me and acknowledged all of my demands. Yes, demands. Lol. she’s wonderful. GO FOR IT!! More

So sad Everyone at Peake was very nice and personable at first...then that changed. After they “replaced and fixed” a sensor in my vehicle, which took severa Everyone at Peake was very nice and personable at first...then that changed. After they “replaced and fixed” a sensor in my vehicle, which took several attempts on their part over several weeks, my children and I found ourselves broken down on the side of the road. Long story short- they aren’t wanting to make this issue right and make my vehicle safe for my family. Again- at first they responded right away and were very helpful. Now, I can’t get anyone to return my phone calls. I’ve been very polite and thankful to the used car manager, Sam, and have even left messages for the GM, Joe, but neither have cared to respond by a phone call, text, or email. It’s sad that I’m the two and a half months I’ve owned my vehicle, it’s been in the shop more than it’s been with me. I sure would’ve loved to have been communicated with to get this issue resolved to finally get my vehicle back...safely. More

Worst dealership ever, has no ethical boundaries Again I give this dealership one star because there is no option to give them zero stars. These men will tell you anything and make empty promises to Again I give this dealership one star because there is no option to give them zero stars. These men will tell you anything and make empty promises to get you to buy a car. Then once you buy the car they will deny everything they promised and lie about it. I was sold what I thought was an extended warranty and come to find out it was an extended maintenance. When I brought my car to get the oil leak checked I found out that the cost to repair it would be $2500 and the extended maintenance did not cover this. I was talked in to trading my car in and I told them the only way I could purchase a new car was if they refunded or wrote off the BMW credit card they charged $2000 on for the extended warranty. Of course they promised to do this and of course they lied and since they use shady tactics such as switching salesmen throughout the whole process they are denying they agreed to this. I'm now stuck with a $2000 credit card for a warranty on a car I no longer own. What is surprising to me is that they sold my other car that supposedly has an extended maintenance warranty but it has never been fully paid for. Could this be fraud? Do not use this dealership they are horrible. For the new car I bought I brought it in because the tire was saying it had low pressure, the idiots did not inspect the tire they checked the display screen which an 8 year old could do and now I'm having to put air in it twice a week. Well my attorney spoke to the manager and they tried to Bribe me to take down my negative ratings. They said they would give me $1000 to delete my review. Well the credit are balance is $2000 not $1000. I somehow don't think that this is within good ethical standards but I guess when dealing with thieves and liars anything goes. More

rip off back brake light was out, check with bmw light was on recall, took it in to peake bmw, ,i was told also that my i needed some other work, ok , somethi back brake light was out, check with bmw light was on recall, took it in to peake bmw, ,i was told also that my i needed some other work, ok , something at a cost of 145.00,ok. a week later break light fail to go out, after having a dead battery, in parking lot, took my car back to bmw, on a monday, after a couple of hours , chuck said i would have to leave it, they could not figure nout the problem, electrical components was causeing a problem, he showed me approx. 3 o4 pages that could be the problem. but he had never seen anything like these problen, butn there nwas water in the battery compartment, ibut it would be ready for the next day tue, tue ni was told , they still couldn't find the problem, but i ask ncould i get a loner, no waiting list was long, but there nwas a shuttle,wednesday i was told ,still didn't know the problem, later got call from chuck ,state the light was working, but the other problem would cost $4,500 to fix, i refuse , pick up my car thur, ask for a copy of the thing chuck sid was a problem, ,he told me i was rude, because i talk with my hand, he give me work order on someone else car, also i heard aother tech. offering a loner car to another customer,when i first went back to them regarding th break light they wanted to charge me $143.00because the tech had to get paid.,one of the worst bmw service center in the world, there should do a class action against them More