Giving this dealership a one star is being generous. I knew what I was looking for, found it online at the out of state dealership called Peake BMW. I paid over $600 to have the car shipped to me in FL, after being told it had under 12k miles on it and was in exceptional condition. It was a specific color that I wanted and was having trouble finding in my area. Long story short, car arrives, it is the wrong color, and it had deep scratches all over it. After numerous ignored emails, I called and asked to speak to the dealership owner. Only then did I get a call from a guy named Sam, who agreed to pick up the car and return my money. Days later, an order to have the car picked up still had no been made, so I called and asked to speak to the owner of the dealership. A guy named Jason LaPorte called me back and said he would arrange to have the car picked up and the moment they had the car in their possession, he would Fed Ex my money back to me overnight.. It took four days for the car to be picked up. I found out from Autotrader that the car was back on their lot being offered for sale while still in my name, still on my insurance and still no notification from anyone at Peake that the car was back on their lot. Today, I called to see when the FedEx was sent out with my refund, after Sam (Rantisi) never responded to my emails, and guess what? It was put in the mail. So three or four more days will go by until I get a refund. I'm sure that wasn't done by mistake. I have never dealt with a bigger group of idiots in my life. Also, let me add that the day I bought the car, another idiot named Tony hung up on me when I declined to buy an extended warranty. The entire place gives new meaning to the word "used car salesmen". Oh and when they resisted the car for sale on Peake's website, it is still listed as the wrong color. You can't fix stupid.
Run, don't walk away from this place.