Peake BMW

Giving this dealership a one star is being generous. I knew what I was looking for, found it online at the out of state dealership called Peake BMW. I paid over $600 to have the car shipped to me in FL, after being told it had under 12k miles on it and was in exceptional condition. It was a specific color that I wanted and was having trouble finding in my area. Long story short, car arrives, it is the wrong color, and it had deep scratches all over it. After numerous ignored emails, I called and asked to speak to the dealership owner. Only then did I get a call from a guy named Sam, who agreed to pick up the car and return my money. Days later, an order to have the car picked up still had no been made, so I called and asked to speak to the owner of the dealership. A guy named Jason LaPorte called me back and said he would arrange to have the car picked up and the moment they had the car in their possession, he would Fed Ex my money back to me overnight.. It took four days for the car to be picked up. I found out from Autotrader that the car was back on their lot being offered for sale while still in my name, still on my insurance and still no notification from anyone at Peake that the car was back on their lot. Today, I called to see when the FedEx was sent out with my refund, after Sam (Rantisi) never responded to my emails, and guess what? It was put in the mail. So three or four more days will go by until I get a refund. I'm sure that wasn't done by mistake. I have never dealt with a bigger group of idiots in my life. Also, let me add that the day I bought the car, another idiot named Tony hung up on me when I declined to buy an extended warranty. The entire place gives new meaning to the word "used car salesmen". Oh and when they resisted the car for sale on Peake's website, it is still listed as the wrong color. You can't fix stupid. Run, don't walk away from this place.

Total disbelief! Wow! Horrible service! No one could tell me anything about my car. No answers or call back! Had to leave my home over twenty miles to go to the dealer to get an update! An update!

She worked tirelessly helping me close the deal. The entire team here has been incredible! I highly recommend this dealership, you can trust them to ensure you walk away happy!

The sales staff was awesome when I purchased my new vehicle. Rola is an amazing saleswoman. She was very kind and patient. She made me feel very comfortable with my purchase before, during and after the sale. Colin is an awesome tech wiz and Sam and Tony made sure I was happy with my payments. I strongly recommend.

Alex Darouiche is a genuine nice guy with a kind heart and willingness to make the BMW customer happy. He was easy to talk to and was honest and we could tell he had our best interest in mine. He and his wife both have a huge place in their hearts for animal as well as me and my husband. I informed Alex that I wanted this transaction to keep moving and did not want to spend my whole day at the dealership buying a car. He was a catalyst in making it all happen very smoothly. I am in love with me new BMW Z4, Peake BMW and have a new friend in Alex Darouiche. Thank you Alex.

Such a lovely salesperson... She is always helpful and easy to work with! I didn't my 230i and she helped me get into a car I really wanted to drive!

In 2011 I purchased a 2011 328i hard top convertible from Mr. Jason Laporte. Just recently I purchased a 2019 430i hard top convertible from Mr. Laporte. I went back to Peake and looked for Mr. Laporte because I wanted the same experience I had in 2011. Mr. Laporte treated me like a human being and was very concernedand considerate about my needs. I would not hesitate to recommend Mr. Laporte to my friends and family. I look forward to doing business with Mr. Laporte in the future. Carleton Smith

Mr. Alex is great. Very compassionate and trustworthy. I will tell everyone about the great service I received. Mr. Alex explained everything I needed to know.

The minute you pull up the are great!! They are very attentive and very polite. If you need anything the are on top of it right away. Joe Essa is the MAN!!!!!! He was and is so helpful. NOT PUSHY AT ALL!!!!!!

Jason and Alex are awesome. Bought another car from Peake. Got a great deal and had a great dealer experience. Will return again and again.