Pearson Ford

Will was very thorough and Joel Steele dug up the record for my wife's oil change of last week made sure I received credit for today's oil change and last week's too. He registered me in the advantage prog for my wife's oil change of last week made sure I received credit for today's oil change and last week's too. He registered me in the advantage program. Both Joel and Will did a great job this afternoon working on my 2007 Toyota Avalon. Thanks, Kurt Paige More

Scott Krouse is a great Service employee. This is the 5th. time I've had service work done at this dealership with him and I always leave a happy customer. 5th. time I've had service work done at this dealership with him and I always leave a happy customer. More

These guys were thorough yet fast. Great communication and I felt like they knew what they were talking about. I love the fact that they partner with USAA Bank, too. and I felt like they knew what they were talking about. I love the fact that they partner with USAA Bank, too. More

I went to a dealer on the west side before coming to see Mark and the sales difference was night and day. I was never pushed around to get into something I would not have wanted as the other dealer had don Mark and the sales difference was night and day. I was never pushed around to get into something I would not have wanted as the other dealer had done. I almost made a purchase before coming to Pearson and thank God that I made this decision. Mark and Clay were super helpful and professional and I will recommend anyone I know to go to Pearson to get a vehicle from Mark. Thanks for the great service. More

I think everyone did everything possible to make this car buying experience as positive as possible. We enjoyed working with John and Clay. Thank you! buying experience as positive as possible. We enjoyed working with John and Clay. Thank you! More

Quicklane personnel is quick, responsive and very informative as well as very polite. No bad experiences with this team and they show concern for your vehicle rather than just skipping over the deta informative as well as very polite. No bad experiences with this team and they show concern for your vehicle rather than just skipping over the details. More

I recently had several random problems occur with my car requiring multiple visits to Quick Lane. Prior visits had just included oil changes. The staff was excellent--knowledgable and accomodating. From requiring multiple visits to Quick Lane. Prior visits had just included oil changes. The staff was excellent--knowledgable and accomodating. From my flat tire to the window which fell into my car at 6 PM, I couldn't have asked for better help. The extended hours and Saturday openings were especially useful. One associate even picked me up from work himself after shuttle hours had ceased. They all really went above and beyond to help me and I am very thankful. I would recommend Quick Lane to anyone. More

We had a wonderful experience with Donnie and would, without a doubt, work with him again. He was straightforward, realistic and really partnered with us. We are new to Indiana and had never heard of without a doubt, work with him again. He was straightforward, realistic and really partnered with us. We are new to Indiana and had never heard of Pearson. When searching online, we selected Pearson because of the high reviews and the claim to be the most Female Friendly dealership. Our experience couldn't have been better. More

I can truly say that Pearson Ford truly prides itself in their reputation! You have an awesome motto-I'll say in my own words! A-T-T-I-T-U-D-E=100% excellent customer service!!!! Definitely a cut above and their reputation! You have an awesome motto-I'll say in my own words! A-T-T-I-T-U-D-E=100% excellent customer service!!!! Definitely a cut above and YES I will refer family and friends. Thank you ALL for everything, Have a great day!!!! Kimberly Bailey the proud owner of a NEW 2012 Ford Fusion SEL-RED CANDY Oh yeah!!!! ***One more thank you I left out Fransico who hooked up my NSYNC**** I shared my thank you's verbally with these reps and told them I had NO problem writing or doing a survey...Well worth it.... Take care wishing you ALL well Pearson Ford More

I made the appointment, got right in, service was preformed, was called as soon as it was done, informed what services that would be needed in near future, paid and drove car off the lot. All of the preformed, was called as soon as it was done, informed what services that would be needed in near future, paid and drove car off the lot. All of the above was done in a professinal manner. More