
Pearson Ford
Zionsville, IN
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I appreciate the honesty, the fact that I'm dealing with the people are able to make the decisions. I had conversations with Reggie & Ben about what I wanted to pay - Ben came back with his best offer. We the people are able to make the decisions. I had conversations with Reggie & Ben about what I wanted to pay - Ben came back with his best offer. We didn't have to spend hourse going back and forth! I have on several occassions mentioned Ben and Reggie to potential buyers - and will continue to do so! More
I came in for a test drive on a vehicle, was told that someone had put down an online deposit. I informed Chad I was interested in buying it. He then went and talked to someone,and told me if they weren someone had put down an online deposit. I informed Chad I was interested in buying it. He then went and talked to someone,and told me if they weren't here by 4 oclock that it would go to me. Heard from Chad at 4 and went and bought it that same day. Very Impressed with the way Chad got the deal done. More
Service staff were very friendly. I didn't waited very long for my car to be serviced. I really appreciated the car wash. I enjoyed being able to sit at your picnic table outside. long for my car to be serviced. I really appreciated the car wash. I enjoyed being able to sit at your picnic table outside. More
Ebay purchase of used vehicle. Only problem was missing temp tags, fixed immediately. Dealer took care of everything including shipping the vehicle. Overall very good experience, although all email or ph temp tags, fixed immediately. Dealer took care of everything including shipping the vehicle. Overall very good experience, although all email or phone. More
Was welcomed with great hospitality. It was the first time I have brought my new car in for an oil change. I also had noticed squeakiness on cold mornings with my brakes that went away. They explain time I have brought my new car in for an oil change. I also had noticed squeakiness on cold mornings with my brakes that went away. They explain this was due to the hybrid but said they would check it out just in case. I appreciated the honesty and the double check. I drive quite a ways and could easily go to other dealerships - but won't because of the great service I am receiving at Pearson! More
i recieved quick and friendly service as soon as I pulled up. They asnwered all my questionsa nd even gave my truck a quick wash. I will use them again. up. They asnwered all my questionsa nd even gave my truck a quick wash. I will use them again. More
I really liked Craig. He was well-informed and direct. I appreciated his customer focused attiude and the straight-forward negotiation. He got me exactly what I wanted. This is the second car that I bought appreciated his customer focused attiude and the straight-forward negotiation. He got me exactly what I wanted. This is the second car that I bought at Pearson. Keep up the good work. More
I would refer this store to other potential buyers. My sales rep was knowledgeable and able to answer our questions. We like our new Ford truck. sales rep was knowledgeable and able to answer our questions. We like our new Ford truck. More
No obnoxious sales pressure or tactics. I think Karen made sure I was comfortable with the process. I first started using Pearson for service when my Ford dealer Sharp went out of business. PS: After a made sure I was comfortable with the process. I first started using Pearson for service when my Ford dealer Sharp went out of business. PS: After a couple rejections when I hit send my reaction is to just drop this . You are making it too difficult to say positive things about you. More
Overall the person who dealt with us did an excellent job. However, what buyer will be satisfied if the brand new car he just bought had dimples when he brings it for paint protection job at the same job. However, what buyer will be satisfied if the brand new car he just bought had dimples when he brings it for paint protection job at the same dealership? When you buy a new car you want it to be flawless and clean. But the Ford Escape we got, had more than 200mi on it and the inside was smudged on the trimmings and even the leather seats. Also, the service for fixing the dimples (dents on a brand new car - imaginge that) was not really to be desired- we had to return the car for it to be fixed. More