Pearson Ford
Zionsville, IN
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The visit was to have the first (10,000 mile) oil change on our 2011 Fusion. There was no charge for this first oil change. I did have the tires rotated and paid the cost of that survice. The Pearson st on our 2011 Fusion. There was no charge for this first oil change. I did have the tires rotated and paid the cost of that survice. The Pearson staff was very professional and accomplished the work while I remained in the custormer waiting area. More
We were treated extremely well. The information provided before we came was complete and given in a timely mannor. I drove passed another ford dealer that did not respond to my request for information on a before we came was complete and given in a timely mannor. I drove passed another ford dealer that did not respond to my request for information on a simular truck. The deal was made without the normal back and forth grubbing for pennies. I enjoyed the experience and really like the truck. the gentlemen that handled the finance and the bluetooth phone connection were very custoner oriented. I left feeling that if I had any concerns or problems they would be available to help. Thanks to Don and all that were involved. David Cutler More
Both Ben and Donny were great. I felt at ease working with them in a stressful circumstance for me. This was the first time I purchased a new vehicle on my own. They answered all my questions, explaine with them in a stressful circumstance for me. This was the first time I purchased a new vehicle on my own. They answered all my questions, explained the process and the vehicle in great detail. I did not feel rushed at all. In fact, I was surprised by the time they spent making sure I understood everything about the car and the paperwork. Both are great guys!! More
Donna is always in tune to needs and the real world! Too bad no one could forsee that in 9days some woman would hit me and my car and my body would need repair. bad no one could forsee that in 9days some woman would hit me and my car and my body would need repair. More
Don Thompson was FANTASTIC!! He has profound knowledge of the products, found the truck I wanted, delivered it when he said he would. Communications were on-going & not excessive. No "high pressure" sale of the products, found the truck I wanted, delivered it when he said he would. Communications were on-going & not excessive. No "high pressure" sales- refreshing to say the least. I can't say enough positives for Don & the staff at Pearson. Give them a chance at gaining your business. I will go back when I need another Ford. More
Don was very helpful in choosing and acquiring my new Ford Focus. He quickly answered my questions. At no time did I feel that he was pressuring me into anything. He listened to what I said and help me g Ford Focus. He quickly answered my questions. At no time did I feel that he was pressuring me into anything. He listened to what I said and help me get a great car. Very good experience. More
The Pearson service department is always very helpful and informative. They work hard to get the repairs finished quickly. They are willing to discuss the issues and any available options. informative. They work hard to get the repairs finished quickly. They are willing to discuss the issues and any available options. More
One of easiest purchases of vehicle i have ever made. I gave them one chance to give me best deal and was a great deal so well worth the trip to dealership. gave them one chance to give me best deal and was a great deal so well worth the trip to dealership. More
I should have looked the truck over closer. Even after pictures from Don did not show major rust issues in the bed of the truck. pictures from Don did not show major rust issues in the bed of the truck. More
Scott, in your service department, is top rate. Very professional and always gives us quality service. I also appreciate the car service you supple in the morning in returning me back to my home. Rita professional and always gives us quality service. I also appreciate the car service you supple in the morning in returning me back to my home. Rita Lingeman More

