Pearson Ford

All service items are explained and the decision whether to go ahead with repair is clearly leaft to me. I trust the people I deal with there both now and in the past. to go ahead with repair is clearly leaft to me. I trust the people I deal with there both now and in the past. More

Michael Berg was very knowledgable in this sale, and answered every question we had about the car before we drove it off the lot. He made the process of the vehicle quick and painless. I would recommend answered every question we had about the car before we drove it off the lot. He made the process of the vehicle quick and painless. I would recommend anyone to go to pearson ford to get a vehicle new or used and tell them to ask for michael berg. More

I initially tried other auto dealers' service departments when I moved here in 2006 and they all fell short of my "minimal" expectations. I then made the BEST CHOICE of going to Pearson Ford to see how they when I moved here in 2006 and they all fell short of my "minimal" expectations. I then made the BEST CHOICE of going to Pearson Ford to see how they operated and the quality they could provide for my family's vehicles. I IMMEDIATELY was very impressed. Not only were they very professional, but have one of the best, most talented service departments in the state of Indiana. I immediately felt welcome and "important". I am especially critical about the details when it comes to my wife's and daughter's cars. Bill Haygood, my service writer and Mark Weeks, team leader; AND THE MOST TALENTED auto technician I have ever met, BOTH provided THE BEST overall service I could ever expect. I literally trust these FORD professionals with my life as well as my family's everyday safety. After the first two visits for regular maintenance in 2006, it became an actual pleasure to have my cars serviced and repaired at PEARSON. Each and everytime, even for a routine service, I know that Mark Weeks will go over the key safety items of the car and recommend BOTH anything immediate, or tell me what should be done the NEXT time I visit. HE and BILL have NEVER been wrong! Yes, I have several FORDS but ALSO a Toyota AND a HONDA that I trust solely to them. HEY! They are THE BEST! Any and all repairs are done right the FIRST TIME. No exceptions. Their recommendations are based on decades of experience and HANDS ON history as well as THE LATEST most advanced training for their technicians to keep up with the rapid advancement in automotive technology. The "details" and keen observations they make on ALL cars that come to them are OUTSTANDING. The cars are returned to me clean and running perfectly each and every time. I would GLADLY drive 100 miles to take my cars to PEARSON to have all service, warranty work and repairs accomplished. In summary, they are THE BEST dealership for QUALITY parts, service, TRUST, HONESTY, VALUE and professional friendly customer service. Every service writer, technician and sales/staff personnel are part of the PEARSON FORD team. Whether your car is old, like my sons, or brand new, they both receive the best service and attention to details from PEARSON's Service Department Staff. I only wish I had gone to PEARSON FORD ... FIRST and saved two worthless trips to other "less proficient" factory service shops. But for the past 6 years they are my ONLY "GO TO" place for everything automotive. And they are EXACTLY where I will buy my next new car! No doubt what-so-ever! Forget the rest, GO TO THE BEST: PEARSON FIRST. You WILL NOT be disappointed. Most sincerely, Timothy B. Gilchriest, Captain, United States Navy, Retired Lebanon, Indiana My personal thanks go to Bill Haygood, Mark Weeks,.....and to the Service Boss, Randy, who keeps the whole picture in focus and running smoothly. THANK YOU! More

Craig Bowes greeted us at the door, let us test drive a truck, and then we decided on an Escape, which we test drove, bought and took home in one day. It was a great experience and we hope that service, w truck, and then we decided on an Escape, which we test drove, bought and took home in one day. It was a great experience and we hope that service, when needed, will be just as good. Thanks Craig -- see ya for our next vehicle. Great Ford products so far... Tom and Ruth Eskilson, Zionsville IN More

THE PEOPLE WERE VERY NICE AND THEY SERVICED MY CAR QUICK.I WAS VERY SATISFIED WITH THE SERVICE THEY GAVE ME.THIS WILL BE THE DEALER I WILL BRING MY CAR TO IN THE FUTURE.I WILL ALSO TELL OTHER PEOPLE A QUICK.I WAS VERY SATISFIED WITH THE SERVICE THEY GAVE ME.THIS WILL BE THE DEALER I WILL BRING MY CAR TO IN THE FUTURE.I WILL ALSO TELL OTHER PEOPLE ABOUT YOUR SERVICE DEPARTMENT. More

This is my 2nd SUV purchase in the last couple years with Pearson Ford and sales associate Michael Berg. He is a very knowledgeable, attentive and professional sales associate. He went way and above the call Pearson Ford and sales associate Michael Berg. He is a very knowledgeable, attentive and professional sales associate. He went way and above the call of duty in getting me my vehicle and has been there when ever I have needed or required anything. I had a couple small issues with both and all I had to do is give Mike a call and he took care of everything so quickly. He truely made a difference in my car buying experience. When you walk into the show room you do not feel like your walking into a pushy car dealership, it felt more relaxed and at ease especially with Mike. I would recommend Mike and Person to everyone I know. Thanks Terri Rehm More

Service advisor called before any workwas done to explain what was covered under waranty, what was not covered and the cost for non-waranty work. The cost of the work was within $5.00 of the quote. Under what was covered under waranty, what was not covered and the cost for non-waranty work. The cost of the work was within $5.00 of the quote. Under waranty: They worked hard to find and fix an intermitent problem with driver's door window. They fixed a hard to reach leak in the A/C. Non-waranty: There was a problem with sudden acceleration when the motor was warm and transmission was put in drive or reverse. I had looked on the internet and saw many people had had this problem and few were fixed at their dealer. My problem was solved by their following the Ford procedure correctly. More

My Father Told us About his great experience at Pearson Ford in Zionsville IN. We needed a car so we went to see the Same sales person my Dad went to, Don Thompson. He was very freindly. He took his time w Ford in Zionsville IN. We needed a car so we went to see the Same sales person my Dad went to, Don Thompson. He was very freindly. He took his time with us and even stayed after Pearson Ford closed to talk with us. The service there is exalent. We bought a Ford Fusion S. The price was what we could aford and the overall experience was Awesome. I will recomend them again and again. More

Have been doing business with Pearson Ford for over ten years. I have received great attention from sales to service. I like working with Donna Monday on the sale and with Bill and Scott for service. Great years. I have received great attention from sales to service. I like working with Donna Monday on the sale and with Bill and Scott for service. Great people. More

Chris Deford did an amazing job helping us lease a new vehicle. We have leased several cars over the years and this was by far the most pleasant and easy experience yet. Chris was friendly and extremely h vehicle. We have leased several cars over the years and this was by far the most pleasant and easy experience yet. Chris was friendly and extremely helpful. He worked hard to get a deal done that fit our budget. I will definitely tell people about my experience with your dealership. I will also tell them to do business with Chris. Thanks. More