Pearson Ford

This was the first time I have used True Car Pricing for an On-Line price on a new vehicle. I have bought several new cars from Andy Mohr Ford usually just calling the salesman and telling him what I wanted an On-Line price on a new vehicle. I have bought several new cars from Andy Mohr Ford usually just calling the salesman and telling him what I wanted. This was a new experience dealing with Pearson Ford and one that will not go unappreciated.. Shortly after submission of our request,we received a quick and courteous response from E-Commerce Director Don Thompson. From the onset of negotiations until conclusion of our deal he was always courteous, helpful, suggestive, and informative. We had special needs and he listened and accommodated each and everyone of them without hesitation. Pearson Ford even traveled 200 miles to retrieve our car and still allowed True car pricing. The True Car Pricing we requested was unavailable due to year end models,so Don guided us in another direction that not only saved us money but got us a new vehicle with more options than we had initially requested. Don sent us everything I requested including window stickers, dealer invoices, and a complete breakdown of all our costs before we even set foot in the showroom. It was a very smooth, worry free, and pleasant experience. We were in and out of the showroom in just over an hour, and 30 minutes was used to go over the options and usage of the new car. He even is arranging additional options for our vehicle which will include a future visit. The great service didn't end at payment. I could go on and on about this experience but suffice it to say, that we will return to Pearson for future Ford purchases and Andy Who?. More

Quick lane has always provided a good alternative to waiting for an oil change. I can leave my car and go to LA Fitness, come back in an hour and the car is done. Peter and Ali are professional, court waiting for an oil change. I can leave my car and go to LA Fitness, come back in an hour and the car is done. Peter and Ali are professional, courteous and represent the company well. I would recommend Quick Lane to all. More

Everyone at Pearson Ford worked really hard to get me the particular model of car that I wanted. I had a very specific request in mind and originally we were going to have to wait 6 to 8 weeks to order it, b particular model of car that I wanted. I had a very specific request in mind and originally we were going to have to wait 6 to 8 weeks to order it, but Mack Marsh decided to do a search of local dealerships inventory and we found one in the local area. This was very fortunate as I was about to move across the country and additional costs would have been incurred if I had to relocate my vehicle. Overall very positive experience with people really geared toward understanding my situation and getting the car I wanted. More

Great work by all that I worked with. Wish they could Great work by all that I worked with. Wish they could have transferred the title at Pearson Ford & could have kept title of car in my Trust. Wish I Great work by all that I worked with. Wish they could have transferred the title at Pearson Ford & could have kept title of car in my Trust. Wish I could have found a different color. They worked hard to one, but no luck. More

Visiting and buying from Pearson was a great experience! My husband was involved in a car accident just a week before looking at car. When we decided to purchase the Fusion Hybrid, we just called Chris, tol My husband was involved in a car accident just a week before looking at car. When we decided to purchase the Fusion Hybrid, we just called Chris, told him and then he took car of getting everything ready for us! Awesome job! Thank you!! PS-Lovin the car!!! More

Mark worked very well with me during a very long Corporate approval process and had car ready when promised. I would recommend him to Family & Friends. Corporate approval process and had car ready when promised. I would recommend him to Family & Friends. More

We have purchased every one of our vehicles from Bill Sawyer for the last 20+ years and Bill Haygood knows our vehicles and their maintenance. He is the very face of your service department. He's articu Sawyer for the last 20+ years and Bill Haygood knows our vehicles and their maintenance. He is the very face of your service department. He's articulate, honest and trustworthy. That's why we take our vehicles there to be serviced (for every service and interval that Ford recommends). I'm very happy to do business there and always recommend Bill and Bill and Pearson Ford. More

This was my second vehicle purchase at Pearson Ford. I bought my 2 vehicles 13 years apart and I rememebered how good my experiance was the first time 13 years ago. That is why I came back and I am glad bought my 2 vehicles 13 years apart and I rememebered how good my experiance was the first time 13 years ago. That is why I came back and I am glad I did. Mack Marsh and his team treated us with respect with no pressure sales pitch, which to me is very important. I highly reccommend Pearson Ford to anyone who is looking to used or new...Rick Helie More

Exceptional customer service via the Internet. Prompt attention to detail in all communication. Established rapport via attention to detail. Exceeded my expectations and I would recommend this dealer wi attention to detail in all communication. Established rapport via attention to detail. Exceeded my expectations and I would recommend this dealer without any hesitation. Don Thompson has the art of communication down. He was answering all of my questions promptly, and was even providing me with a rough estimate on my trade in value, sight unseen. I worked with other dealers during this process via the same channel, and it was very apparent that many others were just NOT reading my emails. They saw me as a potential sale and nothing more. Don took the time to read my email and then asked me specific questions regarding the information. Dealers that saw me nothing more as a sale (Penske Chevrolet, Cori Volpe at Hare Chevrolet) kept trying to get me into something I didn't want and ignored the fact that I wanted to gather information via Internet and kept calling me. Payman at Butler Nissan, provided me with a value of my trade then quickly pulled his offer within in minutes after I asked for it in writing. These are the dealers that will never get my business. My experience with Pearson Ford was exceptional. If your doing your research and want quality information, ask for Don, and you will not be disappointed. Rick Rainey More

This was my first visit to your dealership and I like it a lot. The one thing I find not appealing is that when I was wandering around the showroom, drooling over that black and silver Mustang Cobra GT, the a lot. The one thing I find not appealing is that when I was wandering around the showroom, drooling over that black and silver Mustang Cobra GT, the receptionist did not even look up and say hello or ask if I needed help. I feel that unless she knew I was just having a car serviced, I could have been a potential buyer for a Mustang......of which I am on my ninth one right now. You just never know who your next customer may be. The men in Service were wonderful, helpful, and efficient...great team! More