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Pearson Honda
Midlothian, VA
139 Reviews
Getting Acquainted with our New Honda Dealership, Serving Midlothian, Richmond, Bon Air, Glen Allen and Petersburg
At Pearson Honda, our goal is to exceed your expectations at all times. The moment you walk into our showroom, which features the latest Honda CR-V, Honda Accord, Honda Civic, Honda HR-V and Honda Fit models available, we intend to help you find a new or used car you'll love. But our relationship doesn't end there.
Once you drive your new vehicle off the lot, you want to make sure that you get as much good use of out of it as possible. That's where our car service and repair center comes in. If you buy or lease a vehicle from us, you're getting quality maintenance with certified Honda parts that are also available for purchase. Basically, you'll know your vehicle is in good hands, from beginning to end.
You're also in good hands with our team of Honda lease and loan specialists. They take the stress out of the situation and work to make sure you have a pleasurable experience, while also meeting your financial needs.
So, what's the quickest and easiest way to experience this unmatched service? Pearson Honda can easily be contacted online or by phone. Or, swing by and see us in person. Our showroom is conveniently housed at 14001 Hull Street Road Midlothian, Virginia, and we're are always happy to chat about new vehicles and answer any questions you might have.
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Showing 139 reviews
September 08, 2026
I purchased a 2016 Honda CRV Sport Touring Hybrid, over $40,000 and had an absolutely abysmal experience with this dealership. The salesman could not have cared less about me as a customer. A after my revi $40,000 and had an absolutely abysmal experience with this dealership. The salesman could not have cared less about me as a customer. A after my review, Keifh Hightower, thr GM, couldn't even bother to reach out. Just recently, I was unable to receive or make calls using hands free and something was preventing me from using my phone as well. I also noticed the driver assist features did not seem to be woekinf properly. I called and asked if i coukd pop on and have a salesperson fix rhis quickly. Iwas told by salesman "Ahmad" that I needed service appointment as it is "elecfrical." I told him nope, I can see calls come jn, j jist can't answer them and have impaired and repaired phone, etc. He promised me a call this morning. After speaking to him I called s new dealership kn Short Pump and received a evening call from salesperson there who was calling on her off time. She was able to walk me through th3 fix in under 10 minutes and also discovered that thr safety features were never enabled. This is part of "deluvery" when buying a vehicle. The fact that I purchased a vehicle over $40,000 and was not told to pop in to take care of me I was promised a call and that didn't even happen. Keith Hightower shoukd do better. I woukd tell anyone do not do any business with this dealership! More
by Sandnsea4me
Employees Worked With
Keith Hightower
August 14, 2025
Horrible Experince! Sales associate is not educated on product, asked multiple times if the car had parking sensors and he ensured us it did, it did not. Husband quali Sales associate is not educated on product, asked multiple times if the car had parking sensors and he ensured us it did, it did not. Husband qualified for military discount and they made us go home to get his DD 214 to verify even though his DL says he is a veteran and he had a VA identification card. Bought the car on a Sunday and there was no one there to detail it so I had to bring it back the next day. Lastly, the finance representative used the F word in front of my 16 year old multiple times. Totally unprofessional! Called the sales manager about this twice and have not heard back. 10 out of 10 would not recommend!!!! More
by kathena622
Employees Worked With
Rupish
May 23, 2025
Very unprofessional They make promises and then the lies begin. Just bought a 50k new car and they can't even find both keys. Will not be trusting them with any service, or buy from them again. begin. Just bought a 50k new car and they can't even find both keys. Will not be trusting them with any service, or buy from them again. More
by Bbooro6642
Employees Worked With
Johnathan
November 21, 2024
Have bought 4 cars over the last 15 years at this dealership. Always have gone there for service, even though 2 other Honda dealers are closer to me. NEVER again. My last service visit I was charged dealership. Always have gone there for service, even though 2 other Honda dealers are closer to me. NEVER again. My last service visit I was charged $150 to tell me what was wrong with my car. This charge was NOT applied to the repair charge. I was told this was a "new thing". A new way to rip off customers. Then charged me 4 hours at 150/hr to repair the filler neck on my gas tank. Way too much time and $$$ for this repair. Bill was over $1000 to replace a filler neck to my gas tank. A repair that should never need done unless there was an accident. I am done with Pearson Honda and any Pearson dealership. There are too many other choices out there. More
by JCWOOD
Employees Worked With
Troy Bell
October 08, 2024
I tried to buy a car from them years ago, and was quoted $5k over another dealer so I walked out. They didn't care to earn my business 3 years ago. Today, I called to inquire about a part for my Honda. $5k over another dealer so I walked out. They didn't care to earn my business 3 years ago. Today, I called to inquire about a part for my Honda. I was given a price ($100), and asked for the part number relating to the part so I could confirm fitment to my car. I was told "We don't give those out." I'm sorry, you don't give out the part number to a Honda part? I asked why, and the parts person told me its "company policy." Honda Part numbers are NO secret, or proprietary information. I asked why; and he told me it was "to not help customers shop around and get a better price." I asked on parts? and he was dismissive and rude, and told me to feel free to all another dealer. Looking now, I see why; they quoted me "Around $100" for the part, whereas online its $65 from other dealerships online. Ridiculous. DO NOT DO BUSINESS WITH PEARSON. More
by Q
Employees Worked With
Parts department
February 03, 2024
I dropped off my car a 2011 Honda CRV at this dealership for a rear differential assessment. My car is making noise when driven over 45 miles and the rear differential is making noise as teeth slipping. I d for a rear differential assessment. My car is making noise when driven over 45 miles and the rear differential is making noise as teeth slipping. I dropped off my car at a Honda dealership because I bought a powertrain warranty when I bought this car. For my surprise, they are requiring me to replace differential fluid first for them to assess the rear differential. Why should I replace the fluid in a part that will certainly be replaced and I will have to add fluid again. So much waste of money. This is not the kind of counseling people should get from a Honda dealership. More
by amartinslawusa
Employees Worked With
Brian Luberto
June 03, 2022
Warning…They are not truthful. .Do Not rely on their Auto Check Report…it DOES NOT list the complete history. The 2015 Toyota Rav 4 with 84,012 miles they have for sale for $19,500, .Do Not rely on their Auto Check Report…it DOES NOT list the complete history. The 2015 Toyota Rav 4 with 84,012 miles they have for sale for $19,500, have been in 2 accidents 2016 & 2017 and the vehicle have a water leak issue from the sunroof drain hoses that were leaking onto the carpet…leaving a mildew smell. I purchased this vehicle on 3/29/22 for close to the same sale price & only put 2444 miles on it…they just brought it back from me on 5/31/22 & only offered me $16,300. for it. Now they have it back for sale for $19,500. The 2nd accident was never disclosed to me because it’s not on their Auto Check Report…nor the sunroof leak. BEWARE!!! Buy your own CARFAX. More
by BAMBOOZLED
Employees Worked With
Frank Goodman, Joe Jackson
