Pearson Honda

Simple, Straightforward, and Honest Car-Buying After having our car totalled by a nasty tree limb, we needed a car pretty quickly. After looking online for what we wanted, we identified a car at Pe After having our car totalled by a nasty tree limb, we needed a car pretty quickly. After looking online for what we wanted, we identified a car at Pearson that had our interest. We wandered into Pearson around 7:30pm on a Friday night with no appointment and were greeted by a cheery Sean Jones who was ready to assist us in looking at the car we had seen online. He helped us get a quick test drive and was able to answer all of our questions and concerns. He kept in contact with us over a couple days while we secured our funds and ultimately walked us through the purchase the car we had found. Sean was courteous, professional, engaging, honest, and very straightforward. We would highly recommend Pearson Honda as a dealership and Sean Jones as a salesman. More

Fast and Easy I needed a car ASAP because of a car accident. I’ve known Sean for awhile and I told him about my situation and what I was looking for. I went onlin I needed a car ASAP because of a car accident. I’ve known Sean for awhile and I told him about my situation and what I was looking for. I went online looked at cars and told him which ones I liked. With my hectic work achedule it was really hard for me to leave and test drive cars! Sean went over and beyond and brought the cars to me to test drive. Thank you Sean Jones for your help and patients! More

Excellent Customer Care from Carr! We have purchased a total of 3 vehicles from this Pearson location and each time had a great experience! Our most recent purchase in Nov. 2018 was han We have purchased a total of 3 vehicles from this Pearson location and each time had a great experience! Our most recent purchase in Nov. 2018 was hands down the smoothest and most enjoyable car buying experience we have ever had! Charles Carr was unbelievably easy to work with and we were so appreciative of the extra steps he took to make our transaction seamless. From initial inquiry to driving off the lot we were beyond thrilled with Charles’ level of service, his open communication and his friendly and personal approach. The entire team at Pearson is great and they will continue to be our go to auto dealer especially when they have members like Charles on board! More

Outstanding Service From the time I entered the Pearson Honda lot, Sean Jones would help and walk me threw the purchase of my 2015 Honda Civic. Sean was very helpful and From the time I entered the Pearson Honda lot, Sean Jones would help and walk me threw the purchase of my 2015 Honda Civic. Sean was very helpful and very professional all the time. He made sure I was taken care of the whole time and help me locate and purchase a car that I wanted. He also helped me greatly when I returned back to Pearson Honda to service my car. I would highly recommend Sean Jones to others who wish to look and purchase a car at Pearson Honda. Also, the rest of the staff at Person Honda where not only very helpful, but very professional as well. I most definitely give them a five star rating. Stephen O. More

Amazing Experience!!! From the time we walked through the door until the time we rove off the lot, we felt great about our decision to purchase from Pearson Honda. Sean Jon From the time we walked through the door until the time we rove off the lot, we felt great about our decision to purchase from Pearson Honda. Sean Jones was knowledgable, transparent and attentive. I would highly recommend him to anyone. More

My experience was great! It was the best first experience!! The salesman was very helpful from start to Finnish. He made the process super easy and super fast. The communication was great. I couldn’t have asked The salesman was very helpful from start to Finnish. He made the process super easy and super fast. The communication was great. I couldn’t have asked for a better first experience. More

Excellent Customer Service in Sales I recently purchased a Jeep Wrangler from Pearson and was not happy with the vehicle. (just personal preference nothing to do with the quality of the I recently purchased a Jeep Wrangler from Pearson and was not happy with the vehicle. (just personal preference nothing to do with the quality of the vehicle) So after having for 2 months, I went back and saw my original sales person, Sean Jones. He spoke with his sales manager, Kevin, and they were willing and able to help me out of the Jeep and into a brand new 2018 CR-V. I was VERY pleased with how smoothly everything went and I love my new car! Thanks for all the help! More

Unwilling to listen to problems with service or price Purchased new 2006 and then new 2010. Service was terrible. Rude, over priced and more concerned about going home than getting my car back to me. Part Purchased new 2006 and then new 2010. Service was terrible. Rude, over priced and more concerned about going home than getting my car back to me. Parts manager rude and told me I didn't know how to use a sun visor and that's why it separated. Do not use parts or service departments. Honda is not as great as people thinks. More

From disappointment to joy Shortly after purchasing a new Chrysler Pacifica 2016 I started having transmission problems and the car never drove the same. My husband and I reali Shortly after purchasing a new Chrysler Pacifica 2016 I started having transmission problems and the car never drove the same. My husband and I realized that a Honda Odyssey should have been the first choice. Sean Jones at Pearson Honda was wonderful, attentive, and eased our frustration by making the whole experience so easy! Or Honda Odyssey feels so safe to drive with my family in it. Thank you Sean Jones I will refer you to everyone I know!! More

Stand behind a vehicle that was sold We purchased a used truck for our son which was supposed to given to him on his birthday. The truck was purchased on Sunday June 17, 2018, We had the We purchased a used truck for our son which was supposed to given to him on his birthday. The truck was purchased on Sunday June 17, 2018, We had the truck delivered to my work so we could keep the truck a surprise. I drove the truck for the first time on Thursday June 21, 2018, after driving the truck less than 50 miles the drivers side rear brake began "locking up" to the point the truck had to be towed to another "shop" for repairs. I contacted PEARSON HONDA because the truck had just been through SERVICE and had a VA STATE SAFETY INSPECTION completed. While service was polite they did nothing to help with the payment for repairs or towing. I would have thought that a dealership such as PEARSON HONDA would have done something to try and make this issue right, perhaps because I reside out of state the thought process was I would not be a repeat customer or utilize them for service. Which I can assure you I will not. More