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Pearson Nissan Of Ocala
Ocala, FL
5,705 Reviews
Pearson Nissan of Ocala in Ocala, FL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,705 reviews
July 17, 2019
The service provided was great I really want to thank my service advisor George, he was awesome his knowledge ad customer service was a 5 star performance. Thanks George, me and m a I really want to thank my service advisor George, he was awesome his knowledge ad customer service was a 5 star performance. Thanks George, me and m appreciated all you didd. More
by JOHULY
Verified CustomerEmployees Worked With
George in service
July 17, 2019
CAWAN- was a pleasure to work with We worked with CAWAN, he was very pleasant and kind. He let the car do the talking since we were informed buyers and new what we wanted. He was not pu We worked with CAWAN, he was very pleasant and kind. He let the car do the talking since we were informed buyers and new what we wanted. He was not pushy and very easy to talk to, he came in on his day off to ensure we had the best car buying experience. More
by Cherie.Sheila
Employees Worked With
Cawan Bryant
July 16, 2019
not satisfied i want a refund I came in for the 3rd time for engine light being on, I had the special $1,800.00 full insurance wrap package insurance on my 2016 Nissan Frontier I came in for the 3rd time for engine light being on, I had the special $1,800.00 full insurance wrap package insurance on my 2016 Nissan Frontier truck. They charged me $120.00 plus tax for them to turn off the engine light again. I was in the dealership for 3 hours. When Chuck came with the bill and told me that my charge was $120.00 plus tax because they had to reprogram the vehicle to correct the problem, I was shocked! NO ONE came and told me there was going to be a charge let alone a $120.00 charge. I was given NO Estimate, nor would I have given an Approval for a service that should have been covered under my Wrap insurance. That kind of repair should be covered, it is a malfunction. I just wanted to get out of there...went to the cashier paid a total of $134.82 and got a receipt. The receipt had no details on the repair work. Prior to leaving I spoke to Gary and Jim. When I got home Gary called to followed up with an explanation of the details and reason for the charge. He tried, it's just not sitting well with my spirit. I am requesting a full refund. More
by KMAXYBOY
Employees Worked With
Jim Spaulding, Garry Bradley
July 14, 2019
Excellent customer service Friendly, timely service that is cost-competitive! Also observed their responsiveness and helpfulness with another customer that stopped by asking for Friendly, timely service that is cost-competitive! Also observed their responsiveness and helpfulness with another customer that stopped by asking for help with installing a side mirror. More
by DR.LOPEZ.BMC
Employees Worked With
Isaac Velazquez, nichole burchett
July 13, 2019
Service Isaac was awesome and provided great customer service and really made it a personable but professional experience. I highly recommend Nissan and their Isaac was awesome and provided great customer service and really made it a personable but professional experience. I highly recommend Nissan and their friendly staff and amazing service! More
by STEPHANIE_WEIHE
Employees Worked With
Isaac Velazquez
July 13, 2019
Quality service I am always sure that the service people at Pearson Nissan are looking out for my best interest. Especially being a female, this is very important I am always sure that the service people at Pearson Nissan are looking out for my best interest. Especially being a female, this is very important to me. More
by Mimi
Employees Worked With
Isaac Velazquez
July 13, 2019
Nice place for service Very comfortable place to wait while truck was being serviced. Everyone was very nice. Isaac was very polite and knowledgeable. Salesman are a little Very comfortable place to wait while truck was being serviced. Everyone was very nice. Isaac was very polite and knowledgeable. Salesman are a little bit More
by GATORDAS
Employees Worked With
Isaac Velazquez
July 13, 2019
Nice service Went in for routine oil changed. Had pleasant experience with service advisor. Felt like red carpet was rolled out. Felt price was fair but friend sug Went in for routine oil changed. Had pleasant experience with service advisor. Felt like red carpet was rolled out. Felt price was fair but friend suggested I try Walmart because their oil change prices are cheaper. More
by DLADYDEVINE
Employees Worked With
Isaac Velazquez
July 13, 2019
Very good We have purchased three new vehicles from this dealership and have been very satisfied. People really seem to care! Waiting area is always very well m We have purchased three new vehicles from this dealership and have been very satisfied. People really seem to care! Waiting area is always very well maintained. More
by RONALDE1
Employees Worked With
Isaac Velazquez
July 13, 2019
this is nice guy the sever is good his name AJ....... so good nice feel the comfortable!!!!!!! your are recommend for him when your car have problem to fix the sever is good his name AJ....... so good nice feel the comfortable!!!!!!! your are recommend for him when your car have problem to fix More
by jeff
Employees Worked With
Alfred "Al Jay" Icalla
