Pearson Nissan Of Ocala

On Saturday 05/09/2026 I woke up to a tire issue with my 2024 Nissan Titan. I contacted Sam Ziegaus in the service department and since the tire pressure was holding I was able to drive their vehicle to the 2024 Nissan Titan. I contacted Sam Ziegaus in the service department and since the tire pressure was holding I was able to drive their vehicle to the Service Department and had it checkecked out. Thankfully it was a minor issue yet she made sure it was taken care off and I was back on the road. More

I have purchased thru the years 6 vehicles from them. They have been very helpful wether in the Sales, Financing, Service or Parts Department They have been very helpful wether in the Sales, Financing, Service or Parts Department More

Very friendly staff service work is completed within a reasonable time with quality of work completed reasonable time with quality of work completed More

Everyone at the dealership were amazing including David that helped me look for my car he answered every question I had that helped me look for my car he answered every question I had More

Very helpful and friendly, enjoyed the time while there and they kept checking on me also cleaned out my car and moved things and they kept checking on me also cleaned out my car and moved things More

Customer should not be charged for reoccurring problems after warranty expires problem should be be fix the first time customer should not be charged after same problem occurs again! after warranty expires problem should be be fix the first time customer should not be charged after same problem occurs again! More

The customer service provider was very polite, informative and helpful. They gave me all the information I needed. informative and helpful. They gave me all the information I needed. More

Very happy with the staff. Very happy with Clayton Eliot. He answer all my questions and very professional. Thanks to all the staff that helped me make a decision. Very happy with Clayton Eliot. He answer all my questions and very professional. Thanks to all the staff that helped me make a decision. More

How would you rate Sam Brown was great. So was the sales manager. The service manager was rude. Even both Sam and the sales manager admitted, that they had heard similar feedback. Keys firs So was the sales manager. The service manager was rude. Even both Sam and the sales manager admitted, that they had heard similar feedback. Keys first delivered uncut, then cut wrong, then not all programmed. He was a complete xxx when I went out of my way to give him feedback. He did not want to hear about it and was rude about it. Almost cost Pearson the deal. Definitely cost them an extended service contract. The availability of trucks may be better in Ocala, but service is better in Gainesville. My wife wanted to buy the grey Z in the show room, but not after our experience in service. I have bought several cars a Pearson. I won't be back. Ask Sam about some of the issues. He has already apologized profusely.? (5=excellent 4=goodv 3=average 2=fair 1=poor) More

Fast service. Good customer service. Did great job on vehicle. Never going anywhere else for all my vehicle needs Good customer service. Did great job on vehicle. Never going anywhere else for all my vehicle needs More