Pearson Nissan Of Ocala - Service Center

My only disappointment was with finance. As I was signed up to make payments online and was only making one to pay off the car. If I had known this prior to I would have objected as I'm a vi As I was signed up to make payments online and was only making one to pay off the car. If I had known this prior to I would have objected as I'm a victim of fraud and I had several instances of it with your website and other issues and I incurred finance charges which I should never have paid. Nissan acceptance told me and they always send bills by mail and when I expected it I was already incurring is service charge for that day. Everyone there tried to help me but they said I was stuck paying that way and I find that quite hard to believe. Other than that everyone there has been lovely and any finance charges side of him incutred I expect finance to pay for it. Christina's lovely we had a nice conversation More

excellent knowledge,excellent service. Cristina answered all my questions with complete grasp of my situation. Cristina answered all my questions with complete grasp of my situation. More

Received great service from the service department. The staff winning this area are very friendly and helpful. The staff winning this area are very friendly and helpful. More

Our service advisor Vanessa is outstanding. She is always informative, helpful and consistently keeps us informed of our vehicles service progress. She is always informative, helpful and consistently keeps us informed of our vehicles service progress. More

Our customer service representative Vanessa is AMAZING! We keep asking for her for a reason. Professional and accommodating to any situation our day needs while our vehicles are being serviced. Thank You, We keep asking for her for a reason. Professional and accommodating to any situation our day needs while our vehicles are being serviced. Thank You, Vanessa l! We appreciate you! More

Was taken care of very amount of time considering how many issues needed to be addressed. many issues needed to be addressed. More

Vanessa was very informative and kept me informed on the progress of all the repairs! progress of all the repairs! More

Battery was replaced under warranty. Service advisor was friendly and responsive, all in all a positive experience, thank you! Service advisor was friendly and responsive, all in all a positive experience, thank you! More

Good service People that work their are very knowledgeable. That's all I have to say. knowledgeable. That's all I have to say. More

The service department was quick and took care of my initial service. Nothing else to add. initial service. Nothing else to add. More