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4,007 Reviews of Pearson Nissan Of Ocala - Service Center
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February 02, 2022
Zach agreed to meet me in the middle on the cost for a diagnostic assessment, which was great. Also, he and his team figured out that I had accidentally unplugged the passenger seat sensor...oops. Thanks diagnostic assessment, which was great. Also, he and his team figured out that I had accidentally unplugged the passenger seat sensor...oops. Thanks for helping me recover gracefully. More
by Sherrie Beth
Verified CustomerEmployees Worked With
Zach
February 02, 2022
Very efficient & great customer service.Completed the Very efficient & great customer service. Completed the repair work within 10 minutes of their estimated finish time. Very efficient & great customer service. Completed the repair work within 10 minutes of their estimated finish time. More
by AUSSIEDOG3
Employees Worked With
Isaac Velazquez
February 02, 2022
Brian has been absolutely amazing! i had to pay out of pocket for a rodent incident and brian was amazing on helping me with getting the payment down a little and making sure a little stress was taken off pocket for a rodent incident and brian was amazing on helping me with getting the payment down a little and making sure a little stress was taken off of my shoulders! More
by ariana gazzaniga
Employees Worked With
Brian
February 01, 2022
They took me in without an appointment to change my oil and checked my fluids. I have been going there for many years. and checked my fluids. I have been going there for many years. More
by HARRYMNLY
Employees Worked With
January 31, 2022
The service rep has excellent customer service. My car was done in just a few moments it seemed like. The sales staff was great! The ladies in the front are awesome and Brandon is an honest and understand was done in just a few moments it seemed like. The sales staff was great! The ladies in the front are awesome and Brandon is an honest and understand sales rep! I will be returning to purchase my next car with Brandon. More
by Lissette M
Employees Worked With
Not sure what his name is he was in the first office
January 31, 2022
Customer service would not answer the phone,only to say he was with a customer.Well he was with that customer for several hours.Voice mail message not returned during the day,a Friday. Finally connected at he was with a customer.Well he was with that customer for several hours.Voice mail message not returned during the day,a Friday. Finally connected at 5:00 ,closing at 6:00.I no longer wanted the repair to be done . I’m not a car mechanic and depend on the dealer to give me an honest answer. I brought this car in at 10:00 on a Thursday and by 5:00 ,the next day,all I got was a explanation inferring it was my fault for not understanding what needed to be done. I’m too old to be brow beaten,while paying top dollar,for substandard service. I will never bring my car to your dealership in the future. More
by EDFOLEY7
Employees Worked With
Secretary
January 31, 2022
The team here at Pearson are friendly, courteous and very helpful. They always get me in and out with a reasonable amount of time. very helpful. They always get me in and out with a reasonable amount of time. More
by KAHAM6
Employees Worked With
