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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,994 Reviews

3,994 Reviews of Pearson Nissan Of Ocala - Service Center

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October 27, 2021

I have been purchasing and servicing my vehicles from Ocala Nissan (now Pearson Nissan) for over 10 years and have NEVER been disappointed. Always friendly, knowledgeable, and prompt. I have referred p More

by WOODSWOLFTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David See (excellent),Rudy Durand (excellent)
Oct 27, 2021 -

Pearson Nissan Of Ocala responded

It means so much to hear that our team has provided consistent care to you all these years! We value you as a customer and look forward to seeing you at your next service visit! Thank you! - Pearson Nissan of Ocala

October 27, 2021

Car was purchased with a maintenance contract that included two free oil changes. When I attempted to collect a free oil change I was informed that the deal had expired! I was not informed that there More

by RHREDD
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary McQuaig
Nov 16, 2021 -

Pearson Nissan Of Ocala responded

Thank you for bringing this to my attention. I'm sorry to hear about this experience and will be looking into it further with our team. If you'd like to discuss the situation in greater detail, please feel free to contact me directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

October 27, 2021

I really appreciate the service as always. Will be back again. Thank you Nissan Ocala.! More

by DAMONSHARRON53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 27, 2021 -

Pearson Nissan Of Ocala responded

It's our pleasure to serve you! Thanks for being a Pearson Nissan of Ocala customer. We're grateful for your support and look forward to seeing you next time!

October 27, 2021

Not as good as I have experienced in the past. not sure about traveling an hour for common service. Left with a dirty car for the first time More

by LESROORK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Pearson Nissan Of Ocala responded

Thank you for bringing this to our attention. We're sorry to hear we missed the mark during your recent visit and will make sure that this feedback gets addressed with our team. We hope you'll give us the chance to do better in the future. If you have any further questions or concerns, please feel free to contact me directly. Thanks again, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

October 26, 2021

Considerate of wait times and went to full extent to make sure the customer is satisfied More

by PROCRAFTBASS1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian purdy
Oct 26, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the five-star review! - Pearson Nissan of Ocala

October 25, 2021

I have always dealt with this dealership buying several different cars since 2002 I don't know how many nissans I bought however each and every time not only the sales people but especially The service peo More

by NISSAN5526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service
Oct 26, 2021 -

Pearson Nissan Of Ocala responded

Thank you for being a loyal Pearson Nissan of Ocala customer! It means so much to us that you feel confident coming to see us and we look forward to providing five-star care in the future!

October 25, 2021

Service was good, attending time was good, didn't have to wait long enough and More

by Joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
Oct 26, 2021 -

Pearson Nissan Of Ocala responded

We're happy to hear, Joan! Thank you for rating Pearson Nissan of Ocala five stars!

October 25, 2021

Parsons took care of a problem with the paint on my truck when Jenkins Nissan in Leesburg wouldn’t do anything. The service manager took the time submitted the claim to Nissan for approval in which it was ap More

by 4JOHNFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Bradley
Oct 26, 2021 -

Pearson Nissan Of Ocala responded

We're happy to hear the Pearson Nissan of Ocala team gave you five-star care! Thank you for coming to work with us!

October 25, 2021

I love our Nissan dealership in Ocala,They are just the I love our Nissan dealership in Ocala,They are just the best, we have bought three cars from there. More

by TDEGRASSA
Recommend Dealer
Yes
Employees Worked With
the guy that lives in Inglas
Oct 26, 2021 -

Pearson Nissan Of Ocala responded

Our team would like to thank you for the awesome review and rating! We're so happy we provided five-star care to you and made your visit so enjoyable! We'll see you next time! - Pearson Nissan of Ocala

October 24, 2021

Service was great! Every one was Fast + Friendly :) Took my car car in for a recall + oil change. Took about an hr More

by PINKPRETTYDRAGONFLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk his name
Oct 26, 2021 -

Pearson Nissan Of Ocala responded

Thanks for the positive feedback about your recent visit with our team! We appreciate your business and hope to see you again next time! - Pearson Nissan of Ocala

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