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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,932 Reviews

3,932 Reviews of Pearson Nissan Of Ocala - Service Center

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September 26, 2021

Good service department. They get the job done for a reasonable price. Stand behind their work. More

by S_MACDONOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your confidence in the Pearson Nissan of Ocala team! We appreciate your business, as well as your kind words, and look forward to your next visit!

September 25, 2021

Great customer service your service writer was great overall everything was great. had a good experience More

by HART4CODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
St George
Sep 27, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your 5-stars! We look forward to seeing you again at Pearson Nissan of Ocala!

September 25, 2021

Scheduled appointment met with smiles, smooth drop off talk with service manager pleasant informative. Comfortable waiting room coffee snack if wanted. Fast service More

by SANDRAMICNMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Pearson Nissan Of Ocala responded

It means so much to hear our team provided five-star care to you! Thank you for your great review, Sandra! - Pearson Nissan of Ocala

September 24, 2021

Online scheduling for service was simple and convenient. However, no one greeted me when I arrived in the service lane. Also, this location apparently does not go above and beyond for its customers like the More

by B. Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Pearson Nissan Of Ocala responded

We're sorry to hear about this experience. We'd like to resolve these concerns for you to provide a five-star experience next time. Please contact Hannah Cadle, Customer Relations Manager, at hannah.cadle@yahoo.com. Thank you.

September 24, 2021

They take care of their customers. Gave me a time for my service and finished early. More

by JDAVIDSON347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

Thank you for choosing our team at Pearson Nissan of Ocala!

September 24, 2021

I am always greeted with respect. The dealership is clean and they provide snacks and drinks for free. More

by ALLTHINGSFORHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your kind comments! Glad you took advantage of all of our amenities! -Pearson Nissan of Ocala

September 24, 2021

Isaac was very helpful and took care of everything for me. I appreciate his problem solving. More

by VAC0LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

Thank you for visiting Isaac at Pearson Nissan of Ocala!

September 23, 2021

George was awesome!Great service!All staff professional are kind.wonderful setup.Will be a lifetime customer. More

by KEYSWILDBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

This is what we like to hear! George is a huge asset to our team, and we're so happy that he provided you with a 5-star experience! We look forward to seeing you next time at Pearson Nissan of Ocala!

September 23, 2021

Excellent service. The entire staff are very courteous and knowledgeable . It is a pleasure doing business with Pearson Nissan. We have 2 Nissans in our family from Pearson More

by pepperbear46@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George St John
Sep 23, 2021 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala! We're honored to receive your 5-stars, and look forward to having you as a customer for life!

September 22, 2021

My experience was very pleasant. The staff was very polite and helpful. It was my first experience with the service department. More

by NELROB53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack was great
Sep 23, 2021 -

Pearson Nissan Of Ocala responded

Thank you for coming to visit us here at Pearson Nissan of Ocala! We're thrilled to hear that our team made the experience a pleasant one for you and we hope to see you again next time!

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