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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,944 Reviews

3,944 Reviews of Pearson Nissan Of Ocala - Service Center

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September 26, 2021

all concerns with my vehicle were not noted or addressed...vehicle still has a problem. More

by VINNYNOXX
Recommend Dealer
No
Employees Worked With
Isaac Velazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Pearson Nissan Of Ocala responded

We're sorry to hear this and would like to help resolve your concerns. Please contact Hannah Cadle, Customer Relations Manager, at hannah.cadle@yahoo.com to discuss this further. Thank you.

September 26, 2021

Good service department. They get the job done for a reasonable price. Stand behind their work. More

by S_MACDONOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your confidence in the Pearson Nissan of Ocala team! We appreciate your business, as well as your kind words, and look forward to your next visit!

September 26, 2021

I would definitely recommend you. The staff was very friendly and very professional and proficient. More

by ZMAECOP19661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian perdy
Sep 28, 2021 -

Pearson Nissan Of Ocala responded

We're so happy to hear this! Thank you for the great review. We hope to see you again next time here at Pearson Nissan of Ocala!

September 25, 2021

Scheduled appointment met with smiles, smooth drop off talk with service manager pleasant informative. Comfortable waiting room coffee snack if wanted. Fast service More

by SANDRAMICNMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Pearson Nissan Of Ocala responded

It means so much to hear our team provided five-star care to you! Thank you for your great review, Sandra! - Pearson Nissan of Ocala

September 25, 2021

Great customer service your service writer was great overall everything was great. had a good experience More

by HART4CODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
St George
Sep 27, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your 5-stars! We look forward to seeing you again at Pearson Nissan of Ocala!

September 24, 2021

Online scheduling for service was simple and convenient. However, no one greeted me when I arrived in the service lane. Also, this location apparently does not go above and beyond for its customers like the More

by B. Morrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Pearson Nissan Of Ocala responded

We're sorry to hear about this experience. We'd like to resolve these concerns for you to provide a five-star experience next time. Please contact Hannah Cadle, Customer Relations Manager, at hannah.cadle@yahoo.com. Thank you.

September 24, 2021

They take care of their customers. Gave me a time for my service and finished early. More

by JDAVIDSON347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

Thank you for choosing our team at Pearson Nissan of Ocala!

September 24, 2021

I am always greeted with respect. The dealership is clean and they provide snacks and drinks for free. More

by ALLTHINGSFORHIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your kind comments! Glad you took advantage of all of our amenities! -Pearson Nissan of Ocala

September 24, 2021

Isaac was very helpful and took care of everything for me. I appreciate his problem solving. More

by VAC0LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

Thank you for visiting Isaac at Pearson Nissan of Ocala!

September 23, 2021

George was awesome!Great service!All staff professional are kind.wonderful setup.Will be a lifetime customer. More

by KEYSWILDBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

This is what we like to hear! George is a huge asset to our team, and we're so happy that he provided you with a 5-star experience! We look forward to seeing you next time at Pearson Nissan of Ocala!

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