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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,992 Reviews

3,992 Reviews of Pearson Nissan Of Ocala - Service Center

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October 09, 2021

The service department is excellent. My service advisor, George St John, always makes sure the service is completed correctly. More

by WM8403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John
Oct 12, 2021 -

Pearson Nissan Of Ocala responded

Thank you for visiting George at Pearson Nissan of Ocala!

October 09, 2021

It is spacious and nice. The person that helped me was friendly. And very helpful. More

by RODNEYBMOBLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian purdy
Oct 09, 2021 -

RODNEYBMOBLEY responded

Great

Oct 12, 2021 -

Pearson Nissan Of Ocala responded

Thank you for the fantastic review! It was a pleasure having you visit us here at Pearson Nissan of Ocala and we look forward to seeing you again next time!

October 08, 2021

Everyone was nice and very professional. My service writer was very nice and understanding and helpful. More

by JOYCEPUGH0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember my service writer nane
Oct 11, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your high rating! Our team is lucky to have you as a customer! -Pearson Nissan of Ocala

October 08, 2021

service was excellent and Isaac, the service writer I had was polite, helpful and courteous. I would recommend Pearson Nissan to anyone. More

by silverfox544
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
Oct 11, 2021 -

Pearson Nissan Of Ocala responded

Isaac and the Pearson Nissan of Ocala team appreciate your kind words and five-star rating! Thank you so much for being a loyal customer!

October 07, 2021

Treated my wife poorly at service and took advantage of her. We will not purchase from nossan ever again. More

by JNSHAVERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Morejon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Velazquez
Oct 26, 2021 -

Pearson Nissan Of Ocala responded

I'm sorry to hear about this and would like the opportunity to get some more details from you so that I can make sure the situation gets addressed appropriately with our team. If you have a moment, would you please consider contacting me directly? Thank you, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

October 07, 2021

George and Team were super helpful in diagnosing the issue and getting me on my way More

by JAY.LEREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St John
Oct 07, 2021 -

Pearson Nissan Of Ocala responded

We're glad to hear George could help you take care of your issue, Jay! Thanks for rating Pearson Nissan of Ocala five stars!

October 06, 2021

Have received great service each time I've come here, the people are always super nice. More

by JOSHUA.SEGATTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Velazquez
Oct 06, 2021 -

Pearson Nissan Of Ocala responded

Joshua, we are so proud to hear that you had such a great time working with our team at Pearson Nissan of Ocala!

October 06, 2021

Great professional service.Will definitely return. Caring and meeting to all your needs.. Prompt. Goes out of their way for you.. More

by GEU123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 07, 2021 -

Pearson Nissan Of Ocala responded

Thank you for these wonderful comments about our team! We appreciate you coming to visit us here at Pearson Nissan of Ocala and look forward to seeing you again next time!

October 06, 2021

Did not get phone call about problem or cost. I had to call the dealership to get the information. More

by TARDIS_TRAVELER08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
Oct 11, 2021 -

Pearson Nissan Of Ocala responded

We're sorry for the lack of communication during your recent service appointment. If you have any further questions or concerns, feel free to reach out. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

October 05, 2021

I am very satisfied with the service. I took my car to replace the battery. The next day the alarm went off several times. I took the car again and immediately George St. John took care of the problem. He More

by DWSC99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George St. John
Oct 05, 2021 -

Pearson Nissan Of Ocala responded

Thank you for rating us five stars! We're glad the Pearson Nissan of Ocala team gave you such excellent care while you were here! We'll be sure to share your feedback with George! See you next time!

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