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Pearson Nissan Of Ocala - Service Center

Ocala, FL

4.6
3,954 Reviews

3,954 Reviews of Pearson Nissan Of Ocala - Service Center

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September 23, 2021

Excellent service. The entire staff are very courteous and knowledgeable . It is a pleasure doing business with Pearson Nissan. We have 2 Nissans in our family from Pearson More

by pepperbear46@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George St John
Sep 23, 2021 -

Pearson Nissan Of Ocala responded

Thank you for choosing Pearson Nissan of Ocala! We're honored to receive your 5-stars, and look forward to having you as a customer for life!

September 22, 2021

My experience was very pleasant. The staff was very polite and helpful. It was my first experience with the service department. More

by NELROB53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack was great
Sep 23, 2021 -

Pearson Nissan Of Ocala responded

Thank you for coming to visit us here at Pearson Nissan of Ocala! We're thrilled to hear that our team made the experience a pleasant one for you and we hope to see you again next time!

September 22, 2021

The person who helped me was very efficient. He went beyond what I expected. Thank you very much Nissan More

by KSEMMOUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Pearson Nissan Of Ocala responded

We're so glad to hear it! Thank you for your kind words and rating! - Pearson Nissan of Ocala

September 21, 2021

Great experience. Great service. Timely service. Took care of my issues. Called when completed as well More

by DPERRONE1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
Sep 22, 2021 -

Pearson Nissan Of Ocala responded

This review makes our day! Thank you so much for taking the time to leave Pearson Nissan of Ocala your positive feedback and five-star rating!

September 21, 2021

As always very friendly and helpful staff made our experience very rewarding we were Internet out in a timely fashion thank you More

by L.HILL601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Pearson Nissan Of Ocala responded

We're so glad our team made this a five-star experience! Thank you for coming to Pearson Nissan of Ocala!

September 20, 2021

Looks nice service staff pleasant. No update on car came back next day to find car ready lucky since I had rental. Rental nice. Told part will be ordeted and in 2 days. Week gone by have heard nothing. More

by ACORR35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your review. We're sorry to hear that there was a lack of communication during your recent service visit. If you would like to discuss this further, feel free to reach out at your earliest convenience. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

September 19, 2021

Plate under car not secured when oil changed windshield fluid not topped tank was empty More

by VWFL314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Pearson Nissan Of Ocala responded

We're sorry to hear about these concerns after your service appointment. Please reach out so we can discuss the next steps. Thanks, Hannah Cadle - Customer Relations Manager - hannah.cadle@yahoo.com

September 18, 2021

Friendly, answered all my questions, and made sure I knew what was going on the whe way through my service. Keep it up! More

by DERHONEFRANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Pearson Nissan Of Ocala responded

Thank you for your 5-star review! We're thrilled to hear that our team delivered an exceptional appointment! -Pearson Nissan of Ocala Team

September 17, 2021

They've have always gone above and beyond to make sure we're happy and as a customer. Everything from buying to maintenance has been a wonderful experience. More

by JOHNDEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Purdy
Sep 20, 2021 -

Pearson Nissan Of Ocala responded

Thank you, John! The Pearson Nissan of Ocala team is happy to hear we've gone above and beyond for you and earned your five-star rating! We hope to see you again for your next appointment!

September 17, 2021

The staff was Professional, and handled my issues within a timely manner. The parts ordered didn’t take long at all. More

by Ms Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Morejon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Pearson Nissan Of Ocala responded

Thank you for leaving us a review! We look forward to seeing you next time at Pearson Nissan of Ocala!

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