Pearson Nissan Of Ocala - Service Center

Recall Appt. at 9:45 that I met as scheduled. Finally service finished their work om my car at 11:41. This 2 hour wait is unsatisfactory! Too many appts. Appt. at 9:45 that I met as scheduled. Finally service finished their work om my car at 11:41. This 2 hour wait is unsatisfactory! Too many appts. for computers available?? My time is worth something as well as yours! More

second times a charm I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the I came in yesterday to get an oil change (which wasn't even quite due yet), and to get the heat shield that had broken part way off fixed. I got the oil change done no problem but got all the way back home to realize that the heat shield was the same as when I left the car. This obviously made me have to return again today. While there was no charge today it was the inconvenience. Also, I looked at the new Rogue's on your lot and was disappointed to find water bottles left in them. I think that doesn't show much respect for the potential buyer. In your showroom there was a sign beside a vehicle that was for a Nissan Kick but that wasn't the vehicle represented. So disappointed. More

Best experience ever ! I love coming to Pearson Nissan because I know my vehicle is in good hands. Outstanding customer service. Keep up the great job and see you on my next I love coming to Pearson Nissan because I know my vehicle is in good hands. Outstanding customer service. Keep up the great job and see you on my next service. More

Recall They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it t They were prompt with handling the upgrade on the computer. Also washed the vehicle. Said it would take about an hour and that's about how long it took. More

2013 Pathfinder CVT transmission repair There’s a lot of people upset about issues with their Nissan vehicles CVT transmission. I, unfortunately, have had to get through this issue. Despite There’s a lot of people upset about issues with their Nissan vehicles CVT transmission. I, unfortunately, have had to get through this issue. Despite this being fairly expensive, the staff at Pearson Nissan made it a lot more bearable. Without giving a play by play, my only criticism is for Nissan corporate. They should be as eager to satisfy customers as the people at the dealership. As for the staff at Pearson, Garry Bradley, the service manager, was a stand guy from the beginning of this journey. George and Jimmy in service looked after my car to make sure it was right. Even when it meant more work for them. I’ve been driving my car for a little over two weeks now and it runs like it’s brand new. I am a skeptic, and I don’t really trust people. I feel like people are always working an angle. Not these guys. Right up the GM, Tony Bazar, all great people, genuinely ready to make sure you’re satisfied. Thanks Pearson. More

Great The service was wonderful and I have no complaints. Issac made sure all my needs on the car was met. He’s a very good person to work with. The service was wonderful and I have no complaints. Issac made sure all my needs on the car was met. He’s a very good person to work with. More

Great shop and employees As usual recieved excellant service from Jimmy and his team. My car has 205k miles on it and they keep it running like new. Thanks As usual recieved excellant service from Jimmy and his team. My car has 205k miles on it and they keep it running like new. Thanks More

Thank you for taking care of my car I will recommend it to everyone else thank you so much even though some people don't take time to review your car before give it back. I will recommend it to everyone else thank you so much even though some people don't take time to review your car before give it back. More

Understanding of problem, Knowledgeable Friendly, courteous, knowledgeable, takes you through the process and explained what is being done with your vehicle,out come, professional and relia Friendly, courteous, knowledgeable, takes you through the process and explained what is being done with your vehicle,out come, professional and reliable and assuring your vehicle has the attention. More

recall received a card in the mail regarding a recall, contacted the dealer and was taken the same day. they corrected the issue with no cost received a card in the mail regarding a recall, contacted the dealer and was taken the same day. they corrected the issue with no cost More