Pearson Nissan Of Ocala - Service Center

Professional and helpful. Delightful customer service. Expert diagnostic and convenient. Recommend the mechanics. Excellent lovstion Delightful customer service. Expert diagnostic and convenient. Recommend the mechanics. Excellent lovstion More

Very knowledgeable about parts and services! !! I thought I had an issue with my vehicle, in which Isaac was able to squeeze me in for an appointment. The service department did their best!!! Luc !! I thought I had an issue with my vehicle, in which Isaac was able to squeeze me in for an appointment. The service department did their best!!! Luckily, there wasn’t anything wrong with my vehicle! More

Samatha Ziegaus was my service advisor and she is well deserving of a 5 ⭐️ rating. . deserving of a 5 ⭐️ rating. . More

Isaac always provides excellent custom service and customer satisfaction is his number one priority. He makes sure that I am satisfied with everything! He is very professional and knowledgeable. customer satisfaction is his number one priority. He makes sure that I am satisfied with everything! He is very professional and knowledgeable. More

Vanessa was very personable and proficient and tried to help me with my car problems. help me with my car problems. More

Christina is great, always there to help and explain everything. The wait sometimes is to much but understandable with so many people everything. The wait sometimes is to much but understandable with so many people More

Overcame a staff shortage and moved the appointments along .courteous neat and professional . Will go back again along .courteous neat and professional . Will go back again More

Staff were very professional and kind. The process was easy and they were very knowledgeable The process was easy and they were very knowledgeable More

Service was completed on time. Isaac as usual was most helpful. Pearson Nissan rates high with me. Isaac as usual was most helpful. Pearson Nissan rates high with me. More

Issac was helpful but you guys dropped the ball. I dropped off my vehicle at 9am appt and after 2pm you call me and let me know you have to keep my truck overnight and I had to rent a vehicle from y I dropped off my vehicle at 9am appt and after 2pm you call me and let me know you have to keep my truck overnight and I had to rent a vehicle from you. Come to find out, you had the part in your inventory (check it yourself to confirm) and didn’t find it till that evening. That was your failure and I shouldn’t have been charged for the rental for your mistake, or I should have been called around 10AM to pick up my vehicle for another day. The manager was informed and no apology or recourse was offered to me. I doubt I will ever use you guys again…and btw I have spent over $100k between you and auto max. Way to treat a loyal customer… no need to worry about that moving forward now. You suck More