Pearson Toyota

Allen was awesome Allen helped us out with a great car and manager Marty made us a great deal My wife is throughly excited about her new RAV4 she got twenty years out Allen helped us out with a great car and manager Marty made us a great deal My wife is throughly excited about her new RAV4 she got twenty years out of her last one! More

friendly and courteous My car had to be towed in, and was received quickly and efficiently. They repair was diagnosed and repair scheduled,there seemed to be a long time for My car had to be towed in, and was received quickly and efficiently. They repair was diagnosed and repair scheduled,there seemed to be a long time for a part to arrive. The initial repair was completed and they recommend that the battery be replaced battery, they replaced the battery but didn't reset clock or maintain memory during the exchange. In addition, they broke trim completing the dash recall campaign and did not disclose damage to dash trim, that is unsatisfactory. It would be better if they called earlier when the car available or information needs to be relayed ot the customer. On several occasions they call after 6pm to let you know the car is ready to pick up or update the status of the repair. A call earlier in the day would be more help. Overall if find this dealership generally competent and the price is competitive with independent shops. More

Camry service We had my 02 Camry serviced at Pearson. Excellent service. Knowledgeable service techs. We have had everything pertaining to my Camry done at Pearson We had my 02 Camry serviced at Pearson. Excellent service. Knowledgeable service techs. We have had everything pertaining to my Camry done at Pearson since purchasing it and will continue to do so until we buy a replacement. More

My 2017 Toyota Highlander purchase experience Really felt welcome to Pearson Toyota as soon as my wife and I walked into the showroom being greeted by one of the sales managers and one of his sale Really felt welcome to Pearson Toyota as soon as my wife and I walked into the showroom being greeted by one of the sales managers and one of his sales associates Kristin White. After test driving a RAV4 and a Highlander with Kristin, the choice between the two vehicles was very easy to make as the Highlander met every need I wanted / was looking for and then some! The Highlander really sold itself to me with all the amenities that were included in the limited edition package especially after seeing the Shoreline Blue Highlander with light gray interior that was on the lot that I didn't even test drive. Wow what a beautiful vehicle!! Want to give a special thank you to everyone involved in the purchase process of my 2017 Highlander for being so gracious, courteous, knowledgeable, and honest especially Kristin White and James Roth. Probably the best vehicle buying experience I've ever been thru. More

OUTSTANDING, PROFESSIONAL SERVICE AGAIN! THIS IS MY TEAM! Since I have a great positive history with and have trusted Pearson Toyota for years with the servicing my two vehicles, I also naturally trust them w Since I have a great positive history with and have trusted Pearson Toyota for years with the servicing my two vehicles, I also naturally trust them with state inspections. While I do want them to point out anything that disqualifies my vehicle from passing inspection or would be unsafe for me or my wife, at the same time I don't want them to "find" unnecessary things that don't need replacing, like tires, oil filters, brakes,, etc., as I have unfortunately encountered in the past from less reputable service centers that do state inspections. They gave me a next-day appointment I requested, took good care of me and the car, got it done in a reasonable amount of time, have a great waiting lounge with drinks, snacks, newspapers, and free wifi. Computers are available, even a TV room and play area for little kids.I was pleasantly relaxed the whole time. And there were no unnecessary charges!! Thank You again! More

Great service Everyone was really friendly. The sales rep "Gregory" did everything he could to get me the truck I wanted. He kept me updated every step of the way. Everyone was really friendly. The sales rep "Gregory" did everything he could to get me the truck I wanted. He kept me updated every step of the way. More

Good purchasing experience The knowledge and the friendliness of the sales rep. He was very efficient in speeding the paperwork along since we had some time restraints. He volun The knowledge and the friendliness of the sales rep. He was very efficient in speeding the paperwork along since we had some time restraints. He volunteered to help us with all the electronics indefinitely into the future. Overall a pleasant experience. More

State inspection work in. Since I'm in the process of moving I did not realize until May 30th that my inspection was due to run out in 2 days. After explaining my situation I Since I'm in the process of moving I did not realize until May 30th that my inspection was due to run out in 2 days. After explaining my situation I could not believe and felt very fortunate that your service people were willing to work me in so that I could receive a new inspection sticker. It was very much appreciated. More

Loud music Turn down the music in show room so loud could not talk to sales person at the table to loud great dealership good job a Turn down the music in show room so loud could not talk to sales person at the table to loud great dealership good job a More

2003 Toyota Sequoia Service Service Manager is honest and confident. He provided good detail on what services and maintenance my vehicle needed. Prompt and courteous. Though my v Service Manager is honest and confident. He provided good detail on what services and maintenance my vehicle needed. Prompt and courteous. Though my vehicle could've used a free car wash, for the cost of service and repair. I suggest to give free basic wash and vacuum for services and repair in excess of $150; for good regular customer relations. More