
Pearson Toyota
Newport News, VA
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Amazing Experience! This dealership and salesman (Greg Sewell) went above and beyond to give us the best deal, the best customer service and the best overall experience w This dealership and salesman (Greg Sewell) went above and beyond to give us the best deal, the best customer service and the best overall experience we've ever had at a dealership! We ended up buying our 2017 Toyota Tacoma here because of the phenomenal professionalism and respect they give their customers! It's worth the drive if your in state! You won't be disappointed! More
Great Service We have dealt with Pearson Toyota for over 30 years and have always been pleased with the service we've received. Whether purchasing a vehicle or ge We have dealt with Pearson Toyota for over 30 years and have always been pleased with the service we've received. Whether purchasing a vehicle or getting one of our Toyotas serviced, everyone we encounter at Pearson is professional, knowledgeable and very friendly. I would highly recommend Pearson!! More
Awesome Service I recommend Pearson Toyota. Awesome dealership. Jaymes Davidson has been my salesman since Rav 4"s were introduced to the public. I have since purcha I recommend Pearson Toyota. Awesome dealership. Jaymes Davidson has been my salesman since Rav 4"s were introduced to the public. I have since purchased 4 cars from him and this is my fifth. He is not pushy and very well trained. More
Professional, prompt, efficient Pearson Toyota and my Service Advisor Jose Garcias has addressed every warranty/service concern/issue to my complete satisfaction. Management and Ser Pearson Toyota and my Service Advisor Jose Garcias has addressed every warranty/service concern/issue to my complete satisfaction. Management and Service truly practice the 3 most important words in business . . . "Please the Customer". More
Do not trust them In a nutshell, Craig lied to me and actually had my Rav listed as I voluntarily left it there after I purchased a new 4Runner...when i called Craig h In a nutshell, Craig lied to me and actually had my Rav listed as I voluntarily left it there after I purchased a new 4Runner...when i called Craig he llied and didnt want to talk with me. He's a snake in the grass. Find another dealer.... More
Highly Recommend Pearson Toyota! I highly recommend Pearson Toyota. They are not pushy and are extremely helpful. This was my first time buying a car and they made the process very ea I highly recommend Pearson Toyota. They are not pushy and are extremely helpful. This was my first time buying a car and they made the process very easy and comfortable. Jim was the sales consultant who helped me during this process. He was polite, answered all of my questions, and offered a sense of hospitality. He even gave me space while I discussed things with my significant other. I went to other dealerships before Pearson Toyota and I was not offered the same quality of customer service as I was offered at Pearson. More
Service was excellent. The service was excellent. Very helpful without feeling overwhelmed. Our salesperson Nicholas Rhew was very helpful and thorough with explaining every The service was excellent. Very helpful without feeling overwhelmed. Our salesperson Nicholas Rhew was very helpful and thorough with explaining everything. He was very patient with us on choosing a vehicle and yes, (not meaning to) put him through the paces. We are very satisfied with our new vehicle. More
Brief Seervice Visit Just in for an oil change. Had an appointment. Was greeted promptly and check-in was pretty quick. Clearly the technician looked the vehicle over - Just in for an oil change. Had an appointment. Was greeted promptly and check-in was pretty quick. Clearly the technician looked the vehicle over - which I appreciate. Total visit a bit long (65 minutes) More
Straight Forward and Honest I chose to come to Pearson Toyota for service and repair of my Toyota Sequoia after becoming sorely disappointed with the dishonesty and attempts to p I chose to come to Pearson Toyota for service and repair of my Toyota Sequoia after becoming sorely disappointed with the dishonesty and attempts to price gouge me by the Toyota dealership in Williamsburg. Unlike that other dealership, Pearson Toyota has been honest and straight forward in dealing with me, and I have nothing but good to say about them. More
Quick and no-hassle negotations I generally do not like the car buying experience, as high-pressure sales tactics tend to drive me away. Buying this car was just the opposite. Quic I generally do not like the car buying experience, as high-pressure sales tactics tend to drive me away. Buying this car was just the opposite. Quick, stress-free, and friendly. More