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Pearson Toyota

Newport News, VA

4.1
599 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 599 reviews

January 07, 2017

Easy and free mantanance on my new Prius Quick and easy to get my free Totota 5000 miles maintnace and tire rotation. They arranged for an appointment the day I called and they knocked it o More

by Gary D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 03, 2017

5 star service I had a great experience at Pearson Toyota with my recent lease. Kristin White was my sales agent, she was very professional, friendly and worked to More

by barb60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin White
January 02, 2017

It Was Easy I was using a corporate buying service (Wheels) program and Jaymes made the process easy. Once I was directed to the person who handles the program p More

by Dougie Fresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymes Davidson
December 30, 2016

Leasing new Prius C This dealership was able to track down the specific make/model that I asked for without trying to sell me a vehicle already on the lot - very much app More

by cricket
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Cooke
December 27, 2016

Great Customer Service. A loyal Toyota and Pearson customer for years - don't waste time looking elsewhere. Customer service is A + at this location. I appreciate the time More

by Nuttycombefamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
December 19, 2016

Good Experience Excellent sales experience. Fair price was provided upfront along with all taxes and fees. Car was picked up, delivered and detailed in one-day. Exce More

by Monte
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in sales and Walter in finance
December 17, 2016

Car buying as it should be! Pearson Toyota, with Greg Sewell as the salesman, made buying my new car rewarding. He took the time to listen to what we wanted...and when they didn' More

by Jacobpalin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sewell
December 02, 2016

Buying a new truck Jason was a great salesman--he made sure I was happy with every aspect of buying my new truck. Everybody that I worked with went out of their way to m More

by bigfoot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, is the only name I remember---I am not good with names
November 30, 2016

Buying new car I had been to about 5 other dealerships (and this one once) but was turned off due to somewhat pushy salesman and feeling like I was being taken advan More

by RAV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory and Carl
November 30, 2016

Routine oil change Overall good experience. My service advisor was pleasant and patient and explained future maintenance in a non pressure way. She was also accommodatin More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think her name was Becky
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