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Pearson Toyota
Newport News, VA
599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 599 reviews
September 23, 2016
Love my new Tundra. John very attentive and helpful. Found the exact color combo I wanted. Did not push a more expensive Truck just to make a sale. Explained all truck John very attentive and helpful. Found the exact color combo I wanted. Did not push a more expensive Truck just to make a sale. Explained all truck features in detail. More
by rfhall50
Employees Worked With
John Spain
September 21, 2016
Great experience I had a great experience when I came to this dealership. I found the perfect car and am very happy with it. We also had a great salesperson to help us I had a great experience when I came to this dealership. I found the perfect car and am very happy with it. We also had a great salesperson to help us and everyone at the dealership was very friendly. I am very pleased with my experience. I would recommend this dealership to others. More
by scottie321
Employees Worked With
Johnathan Henderson
September 13, 2016
New Car we have purchased other cars here so, we came back to see if they were just as good as before. And, they were the same- GREAT. Sam was our salesman we have purchased other cars here so, we came back to see if they were just as good as before. And, they were the same- GREAT. Sam was our salesman and he was great. we recommend him to everyone we know. More
by schwartzie
Employees Worked With
Sam
September 09, 2016
State Inspection I get my car inspected at this dealership because I know it will be done right! The nice people are just the icing on the cake! I get my car inspected at this dealership because I know it will be done right! The nice people are just the icing on the cake! More
by dannyk
Employees Worked With
Jeff Neise
September 05, 2016
Jeff is the man to see about servicing vehicles Jeff is absolutely the best to work with! Most recently I had to have my 2014 car serviced because the radio had died. He helped link me to the Toyo Jeff is absolutely the best to work with! Most recently I had to have my 2014 car serviced because the radio had died. He helped link me to the Toyota Customer Service about replacing the radio since the car was so new. I was unaware I could file a claim with Toyota about this issue. I literally saved over a thousand dollars because Toyota agreed to cover part of the cost. If it wasn't for Jeff I would have paid full price not knowing the wiser. I have worked with Jeff numerous times with servicing my vehicle and each time has been a positive experience. What I really appreciate most is that he doesn't rush us out once are car is done. I have had to bring my newborn with a few times and he always tells me to take my time and not worry about my car sitting in the garage. This is the only dealership I go to and the only one I would recommend to anyone and everyone! More
by ...
Employees Worked With
Jeff
September 01, 2016
40,000 mile checkup Excellent service and kindness. I felt like they cared about my service that day! They brought my car out for me when I arrived. Their friendliness me Excellent service and kindness. I felt like they cared about my service that day! They brought my car out for me when I arrived. Their friendliness means a lot when you have to get to work. More
by Cynthia
Employees Worked With
Chris G
August 28, 2016
Warranty service Chris Guimond is always a pleasure to deal with, always courteous, professional and caring while having service performed. kept me well informed duri Chris Guimond is always a pleasure to deal with, always courteous, professional and caring while having service performed. kept me well informed during entire process. Highly recommend Pearson Toyota for all automotive needs. Chris is certainly a valuable asset to the Pearson team. Thanks Chris More
by Bill
Employees Worked With
Chris Guimond
August 26, 2016
Service Appointment Mr. Jose Garcias was excellent. He not only helped with my service he went out of his way to help me install a new smart phone to my vehicle and help Mr. Jose Garcias was excellent. He not only helped with my service he went out of his way to help me install a new smart phone to my vehicle and help me with a problem with my radio settings More
by Richard
Employees Worked With
Jose Garcias
August 26, 2016
Annual state vehicle inspection. We have had our 2004 Highlander serviced at your facility for over 10 years. Each time we were treated in a courteous and professional manner by every We have had our 2004 Highlander serviced at your facility for over 10 years. Each time we were treated in a courteous and professional manner by every person we encountered on your staff. We will continue to use and recommend Pearson Toyota for your excellent service. More
by urmama
Employees Worked With
Too numerous to remember names.
