
Pearson Toyota
Newport News, VA
Filter Reviews by Keyword
By Type
Showing 599 reviews
I won't go anywhere else but Pearson. They are always honest and caring about their customers. Brenda took a great deal of time to find exactly what I wanted and I was so pleased with how they worked wi honest and caring about their customers. Brenda took a great deal of time to find exactly what I wanted and I was so pleased with how they worked with my budget to get exactly the car I wanted. More
Each visit was helpful and purposeful. I was able to drive the car on my own...no pressure, just the information I needed to make up my mind to purchase the Prius. GREAT! drive the car on my own...no pressure, just the information I needed to make up my mind to purchase the Prius. GREAT! More
This is my third Toyota purchased from this dealership, the second RAV. I find them to be professional, efficient, can caring. They really do want you to return and will make the effort to get your busin the second RAV. I find them to be professional, efficient, can caring. They really do want you to return and will make the effort to get your business. Brenda Robertson was most helpful in getting the car I wanted. She kept me posted along the way as to when my car would arrive, and when it did, had all the necessary work done to pass it along to me. She is cheerful, friendly, and wants the best for her customers. Will I return to Pearson and ask for Brenda again? A heartfelt YES! More
My son bought a used car from Pearson Toyota. We dealt with two salesmen that were both friendly, helpful and honest, but best of all they were not pushy. He received a fair deal without a lot haggling. T with two salesmen that were both friendly, helpful and honest, but best of all they were not pushy. He received a fair deal without a lot haggling. The salesman helped him with everything from the loan to getting insurance. My son is military and it is comforting to know there is a dealer out there that is supportive of our military men and women. I highly recommend visiting this dealer when you are looking for a car. More
I have taken my Tacoma to Pearson for service since early 2009 and have found Kevin Fox to be thoroughly professional. He has made appointments that work for me and explained all the options when my truck ne 2009 and have found Kevin Fox to be thoroughly professional. He has made appointments that work for me and explained all the options when my truck needed additional work and he has always given me good price. Based on my experience with Kevin, I decided to purchase a Prius from Pearson and the salesperson, Brenda Robertson, has been excellent--very thorough and professional with great follow-up. More
Brenda was great to work with. She explained every detail of the Camry we were interested in. She responded promptly to our interest over the internet and set up an appointment with no delays. She q detail of the Camry we were interested in. She responded promptly to our interest over the internet and set up an appointment with no delays. She quoted a price that was a little more than the best the competition offered and when informed of this, she topped their offer and was more than fair on the trade in value of our old car. It was great doing business with her. More
The experience I had with Brenda Robertson and Pearson Toyota was awesome and smooth. I made an appointment with Brenda. We went on a test drive and while on the road I told her what I was looking to spen Toyota was awesome and smooth. I made an appointment with Brenda. We went on a test drive and while on the road I told her what I was looking to spend and when we came back to her office she found me the 2012 Tundra I wanted and what I wanted in it and for the price I wanted. The day my wife Lisa and I came to the dealership to take ownership of the Tundra Brenda got us acquainted with the dealership from the service department to all the dealership offers and what Pearson Toyota is all about. I'll be perfectly honest. I didn't like dealerships or really care for salespeople until I had my experience with Brenda and Pearson Toyota. Couldn't have been any better and I will definitely recommend Brenda Robertson and Pearson Toyota to family and friends. More
Fantastic experience! Brenda responded almost immediately to a request for an online quote, provided all the information I needed, and was never pushy. We had to wait for my car to be delivered immediately to a request for an online quote, provided all the information I needed, and was never pushy. We had to wait for my car to be delivered to the dealership and initially thought it would take about 30 days. I don't know how she did it, but that car was here in a week! Brenda provided regular updates on the process from assembly to delivery, was right on top of everything - great customer service! I'd recommend her in a heartbeat! More
She was friendly, still is! Helpful and polite. She was well informed and worked to get me the deal I wanted at the price!! Had a great time!!! well informed and worked to get me the deal I wanted at the price!! Had a great time!!! More