Pearson Toyota

Picked up my first toyota today. I shopped at 3 other toyota dealers from va beach and chesapeak, but was not impressed. After speaking with Brenda over the phone I came in and within 10 minutes I was so toyota dealers from va beach and chesapeak, but was not impressed. After speaking with Brenda over the phone I came in and within 10 minutes I was sold. Everyone was friendly from the general manager, finance manager to the receptionist I felt welcome. By far the best auto dealer I have visited in the hampton roads area, with the best price around. They were not pushy or very aggressive they went over every question I had and took the time to show me everything from service dept to setting up my bluetooth on my new truck. I could not be more pleased with my experience at Pearson Toyota, Brenda was very professional, knowledgable and really cares about her customer. Pearson Toyota and Brenda has earned my business for life and I'm telling everyone I know. More

Outstanding customer service she made the buy experience very easy and worry free. I am definely reconmending this agent to other people. Her outstanding level of service is what the consumer is lookingf fo very easy and worry free. I am definely reconmending this agent to other people. Her outstanding level of service is what the consumer is lookingf for. Thank you More

Pearson Toyota does not care about you or your vehicle, customer service was non-existent, service department took repeated tries to fix a simple problem all while the service writer and manager could care customer service was non-existent, service department took repeated tries to fix a simple problem all while the service writer and manager could care less! Dont bother going to this dealership unless you want to waste money and LOTS of your time... More

The dealership is an impressive facility that is well organized, spotless in its cleanliness and pleasing in appearance! All of the people we met from sales, service and customer support were well manne organized, spotless in its cleanliness and pleasing in appearance! All of the people we met from sales, service and customer support were well mannered and very informative. Above all, we were extremely pleased with our experience dealing with Brenda Robertson, Pearson's Internet Sales Manager as she was friendly, knowledgeable in all matters related to the Toyota Venza we were seeking, and in the course of our many email exchanges and in-person discussions, we developed a level of respect and trust in Brenda that will most assuredly bring us back to her and this dealership for future auto purchases. Bruce & Glenna Hughner More

Brenda was the only person who contacted me about my internet request that met my needs. I requested a quote on a Tundra Crew-cab and some of the dealers were trying to sell me the Tacoma or a used vehi internet request that met my needs. I requested a quote on a Tundra Crew-cab and some of the dealers were trying to sell me the Tacoma or a used vehicle. It could not have been a better experience buying a new car. More

Got a new toyota corolla LE 2011! The staff are nice & friendly & not fake friendly just to get a sales. They present everything, their best offer & its really up to the customer to decide. They dont e & friendly & not fake friendly just to get a sales. They present everything, their best offer & its really up to the customer to decide. They dont exaggerate things.The best part of our experience is we got the 0% financing, my husband & I were shocked & they agreed on our price offer too! No hassle.Pretty much, we got everything we want + more than that.Word of mouth is still the best ad, that's how we ended up with PEARSON & we have no regrets. Told this to a prospective buyer (a friend), she'll visit your dealership soon!Keep up the good work! More

I was well pleased with service I received while purchasing my new vehicle which I love! Also Brenda was very helpful in explaining alot of the features of the Highlander. purchasing my new vehicle which I love! Also Brenda was very helpful in explaining alot of the features of the Highlander. More

This is my second new car I've purchased at Pearson Toyota (previously Denbigh). The first was a van (11 years ago). It still was running great but had 134,miles and I wanted to get a hybrid. I calle Toyota (previously Denbigh). The first was a van (11 years ago). It still was running great but had 134,miles and I wanted to get a hybrid. I called the dealership and was transferred to Brenda who gave me info on what they had on the lot. I had previously checked the internet to see what was available in the area and since Pearson has always been great to work with I went there. Brenda is friendly and knowledgeable; I did not feel rushed in making any decision and eventually purchased what I wanted. The only problem I had was the next day the car didn't start and had to be jumped. I thought I had made a mistake buying the Prius but after a new battery was installed I have had no problem and it is fun driving it. I have dealt with Chris in service for about 16 yrs and he has always been there answering my questions about anything I had concerning my cars. More

Sales person Brenda Robertson was excellent. Entire transaction went smooth. When I picked up the Tacoma, the driver's door did not open or close properly. The service manager, Chris. alleges that the transaction went smooth. When I picked up the Tacoma, the driver's door did not open or close properly. The service manager, Chris. alleges that the door is "normal" and would not repair the defect. When compared to other trucks on the lot, the difference is obvious, yet Chris has the audacity to state that mine is the same as those on the lot. This is only the second new Toyota I have purchased but it will certainly be my last. If I wanted this degree of quality I would have purchased a Yugo. More

We have a long term relationship with Pearson Toyota after purchasing different cars from them over the years. They go above and beyond to help their clients get the best deal and the right car for them after purchasing different cars from them over the years. They go above and beyond to help their clients get the best deal and the right car for them. The entire buying process was very pleasant. Pearsons service department is also top notch and we can always trust that our vehicles are being taken care of in a timely manner. More