Pearson Toyota

I went to buy my first new car in years and was very I went to buy my first new car in years and was very pleased with the service I received from Mr. Bennett. He was extremely professional and answered I went to buy my first new car in years and was very pleased with the service I received from Mr. Bennett. He was extremely professional and answered all my questions. He was very informative and was able to answer all my questions clearly and in layman terms that I could understand. I did research on the car I wanted and Rich was always available for information before I made my final decision. I love my Scion, and I will definitely go to Rich Bennett and Toyota the next time I buy a car. More

Pearson's was great to do business with when we purchased our highlander. Rich Bennett not only is a great salesman but very knowledgeable. He went in on his day off to help us with our purchase. The servi our highlander. Rich Bennett not only is a great salesman but very knowledgeable. He went in on his day off to help us with our purchase. The service department is fantastic also. I have recommended Person's to many of our friends and no one has ever been disappointed. More

I saw the truck I was looking for at Pearson Toyota, I was not bothered by the pushy sales people ( like I usually get at other dealerships ) as I looked the truck over. I then asked about the truck and was not bothered by the pushy sales people ( like I usually get at other dealerships ) as I looked the truck over. I then asked about the truck and was helped by Ernie Hensel, he was very good at getting all my qustions answered and got me into the truck at a good price point without having to spend all day on a price. More

When my husband and I visited Pearson Toyota we had actually been to many local dealerships in Hampton Roads. Although we currently drive an Acura MDX, we have owned several Toyota vehicles in the pas actually been to many local dealerships in Hampton Roads. Although we currently drive an Acura MDX, we have owned several Toyota vehicles in the past. When we arrived on the lot at Pearson we were greeted by Ernie Hensel. Ernie's friendly manner and knowledge of your inventory was very impressive. He was not just concerned with selling a vehicle; he was interested in the needs of our entire family as well. Coming from a customer service background, I was quite impressed with him and he is the main reason we made the purchase of our new Sequoia. Ernie went far and beyond what was expected as a car salesman. He took the time to show us all the "extras" in our truck and even took the time to help us get the bluetooth system operational before we left. We will definitely visit Ernie again when we make future purchases for our three sons. More

We have bought 12 vehicles from John and we are extremely pleased and impressed with his courtesy, efficiency, fairness, honesty and friendliness. We have often referred our friends and relatives and they a pleased and impressed with his courtesy, efficiency, fairness, honesty and friendliness. We have often referred our friends and relatives and they are equally impressed and have told us so. Our son and his family have had 4 or 5 vehicles from them and our daughter has had 3 or 4. If I were looking for a vehicle right now, no doubt I would check with John first, because that would mean we wouldn't have to check anywhere else. As far as the vehicles are concerned, you can't get a better vehicle NO MATTER HOW much you pay. Al has been great as a service writer and has saved us a few times. Thanks Al. And the service is top notch. We rarely have to bring the vehicle back for the same thing, and it always comes to us clean and fixed. We have met and had conversation with Mr. Capps, the General Manager, and after those experiences, we understand why the others are the way they are. He has that way about him, and it is reflected in the way they run their business. Thanks to all of you - too many to name individually, but appreciated none the less! David and Sharon Dearing More

Ernie Rocks. Pearson Rocks. Toyota Rocks. Our Sienna Rocks. Ernie is a great salesman. My wife & I feel very comfortable with him. He answered all of our questions and never pressured us for the sal Rocks. Ernie is a great salesman. My wife & I feel very comfortable with him. He answered all of our questions and never pressured us for the sale. We have recommended Pearson Toyota to all of our friends. More

Mr. Spain has been a very friendly and informative Employee. He is very knowledgeable of all vehicles. I would recommend this dealership to anyone who is looking for a automoble. I have purchased vehi Employee. He is very knowledgeable of all vehicles. I would recommend this dealership to anyone who is looking for a automoble. I have purchased vehicles from other dealerships but have not received the fine and hospitable service that I have received from Pearson Toyota, and Mr. Spain. Keep up the good work. There should be more like your company. Thanks for all you do, Calvin More

I did not purchase from Pearson, but I did inquire online about a car they had. I received a very fast response-including both email and phone messages from Brenda. She was very nice and sent me the carfax, about a car they had. I received a very fast response-including both email and phone messages from Brenda. She was very nice and sent me the carfax, and price information. She also was flexible and told me what I should bring when I come to look at the car. I ended up deciding I liked another model better, which was not at Pearson, so I, once again, did not purchase from them. However, out of all the dealerships I spoke to, she and Pearson were the most on top of things and eager to help. I would recommend them and always check their inventory before I purchase in the future. More

Pearson Toyota provided a wonderful car purchasing experience. The staff was friendly, yet not overbearing - and I was able to purchase a car that I felt great about driving off the lot. I would def experience. The staff was friendly, yet not overbearing - and I was able to purchase a car that I felt great about driving off the lot. I would definitely recommend Pearson Toyota Scion to any of my friends who were interested in purchasing a new or used vehicle. More

I would highly recommend Pearson Toyota in Newport News! Everyone I interacted with was super friendly, helpful and professional! Butch Capps is first class all the way. Brenda Robertson, my sales person wa Everyone I interacted with was super friendly, helpful and professional! Butch Capps is first class all the way. Brenda Robertson, my sales person was so on top of everything and made my car buying experience so pleasant and easy! I know I got a great car and can rely on them for future service. More