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Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

4.0
364 Reviews

364 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

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August 09, 2020

The problem was diagnosed and parts were ordered. When the parts arrived, I was contacted, brought my vehicle in and it was repaired very quickly. I was immediately advised and picked up my freshly washed More

by Hardhatrick
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ting
Aug 10, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and that your parts arrived quickly! We appreciate your business and we hope that you will visit us again soon!

July 21, 2020

Jason was very professional and knowledgeable about the vehicle. When I came to pick up my truck Jason made it a point to get me and show me what had caused my flat tire More

by Screenname
Recommend Dealer
Yes
Employees Worked With
Jason Gandy
Jul 23, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the excellent review! We're glad to see that Jason's knowledge and communicative service made a positive impression on you. If we can do anything else for you or your truck; please let us know!

July 16, 2020

They do a great job and I have zero complaints. My service advisor, Thinh, kept me informed on all aspects of the work. I have always had a Great experience at this dealer. More

by 4xclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thinh
Jul 17, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the great review! We will be sure to thank Thinh for providing you with excellent service. We look forward to working with you again!

July 07, 2020

Best Service experience ever! Have been struggling with a fueling issue on my Ram pickup for years. I have taken the vehicle to three other San Diego dealerships with no results. T More

by gdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thinh Nguyen
Jul 08, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the wonderful review! We are so glad to see that Thinh provided you with personable and communicative service and had you back on the road safely in no time. If there is anything else we can help you with, don't hesitate to let us know!

July 02, 2020

Great service. Communication, updates great. The facility abides with Covid guidelines and under the circumstances Tony handled all my car needs with utmost care and professionalism. More

by Elena Garcia
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 03, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Elena, we appreciate your input. Glad to hear that you were impressed with our service. Thank you so much for being one of our valued guests and we look forward to serving you again.

June 26, 2020

My service advisor was Dennis and he was extremely helpful. We had a unique situation dealing with Jeep corporate regarding my repair and he kept me continually updated. More

by Jdadair65
Recommend Dealer
Yes
Employees Worked With
Dennis in Service
Jun 28, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the great review! We will be sure to thank Dennis for providing you with excellent service. We look forward to working with you again!

June 12, 2020

Tony provided tremendous service, listened to my concerns and was thorough in explaining the repairs needed and performed. I was very impressed with the attention provided. More

by NJ
Recommend Dealer
Yes
Employees Worked With
Tony Espinosa in the Service Dept.
Jun 13, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Nj, thank you for taking the time to share your excellent experience with Tony! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 21, 2020

Friendly and professional. Always treat you with respect Friendly and professional. Always treat you with respect and gratitude for trusting them with your precious vehicle. They listen to your concerns a More

by MY JL ROCKS
Recommend Dealer
Yes
Employees Worked With
Service department
May 23, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

We are so glad that you received friendly and professional service at our dealership! We truly appreciate the feedback and hope to see you again in the future.

May 08, 2020

Great service, very responsive, and explained everything in details. Also available every tine I called, and took extra care to make sure I was satisfied More

by Eyal
Recommend Dealer
Yes
Employees Worked With
Tony
May 09, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 30, 2020

Found the service department professional. The best was the followup call from Dennis regarding recalls on my truck. Very nice thank you!! My truck was completed the same day, and the rental was good. More

by jpatnode
Recommend Dealer
Yes
Employees Worked With
Dennis in the service department.
May 02, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

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