Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

I purchased my Jeep Wrangler from Poway Jeep, and a couple of service calls I had have been handled by Tinh in the service department. On the phone, and at the shop, Tinh has been super helpful and rea couple of service calls I had have been handled by Tinh in the service department. On the phone, and at the shop, Tinh has been super helpful and really got my service taken care of in a timely manner. I had to wait for a part to be ordered for my service, but Tinh took care of it without me having to check in with him to make sure. Very pleased with the service I received from the Poway Jeep Service dept. and special thanks to Tinh for making it an easy process! More

Maintenance Rep “Jason” Very Courteous & Professional & Informative, Kept Me Abreast of My Vehicle’s Progress !!! The Maintenance Department was Above Board & Very Thorough !!!!! Vehicle Back, Problems S Informative, Kept Me Abreast of My Vehicle’s Progress !!! The Maintenance Department was Above Board & Very Thorough !!!!! Vehicle Back, Problems Solved & Serviced, & Cleaned !!!!! More

Both times I've come in for recall parts to be handled very pleased with customer service which is a professional business quality that's fizzled out these day's. Dennis Heath helped me get on recall lis very pleased with customer service which is a professional business quality that's fizzled out these day's. Dennis Heath helped me get on recall list and tried very patiently explain why I would get a recall notice for recall parts the dealership could NOT GET I was number 21 on the wait list. He did a excellent job, Keeping in mind this is my work van needing it back ASAP. Also I live in La Costa near the coast I drive all the way to Poway because of above and beyond customer service. Mahalo Sheri Aloha Mobile Pet Salon More

When the transmission went on my Ram Promaster van the repairs as well as recall items were completed swiftly. Thank you Thinh Nguyen - much appreciated. repairs as well as recall items were completed swiftly. Thank you Thinh Nguyen - much appreciated. More

Vehicle had its very first oil change and it is now leaking on my driveway. It should have been done right the first time, but now I have to find time to bring it in again. No one in service answers th leaking on my driveway. It should have been done right the first time, but now I have to find time to bring it in again. No one in service answers the phone so even with my last vehicle I had to go to service to make my appointments. More

Thinh always takes great care of us! Great job. Timely service, he always checks the details, and we can rely on him ever time. Thanks! service, he always checks the details, and we can rely on him ever time. Thanks! More

The service tehnician was very professional and updated me through phone and text and give me good discount on my brake replacement service. Our van drives more safer now. me through phone and text and give me good discount on my brake replacement service. Our van drives more safer now. More

Poway Dodge is 10 out of 10. Escondido and Carlsbad are the worst to deal with. Absolute garbage unprofessional and undependable. Poway is# 1!! Great service the worst to deal with. Absolute garbage unprofessional and undependable. Poway is# 1!! Great service More

Friendly staff and great service. Found the problem with my jeep that another dealer couldn’t. Word word word word word word word word word. my jeep that another dealer couldn’t. Word word word word word word word word word. More

I regularly take my Jeep Grand Cherokee to Poway for service. Thinh, Jason, and the others in the service department are incredibly competent, prompt and communicate clearly and consistently. Very pleas service. Thinh, Jason, and the others in the service department are incredibly competent, prompt and communicate clearly and consistently. Very pleased More