Mike Lacombe

The sales team was excellent—professional, responsive, and flawless. Unfortunately, the service center was the complete opposite. Poor communication, lack of accountability, and an extremely disappoint and flawless. Unfortunately, the service center was the complete opposite. Poor communication, lack of accountability, and an extremely disappointing experience, starting with the service manager, Noah. After purchasing a pre-owned “certified” vehicle, I expected far better support. Based on my experience, the word “certified” carries little meaning when the service experience falls this far short of expectations. More

by czardissent Verified Customer Verified Customer

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This dealer continues to be great and working through the warranty issues on my Jeep Wrangler four by E great customer service and they try to get the warranty service done as quickly as possible warranty issues on my Jeep Wrangler four by E great customer service and they try to get the warranty service done as quickly as possible More

by chrisleso Verified Customer Verified Customer

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My salesman Ryan was great; very friendly, knowledgeable about the vehicles and did everything he promised he would do. Can’t ask for more than that! about the vehicles and did everything he promised he would do. Can’t ask for more than that! More

by jak6four Verified Customer Verified Customer

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Pedder’s people are very kind and generous. I had a dealership experience that I made about five cars in Honda Dealership before. But I made a deal with Pedder’s dealer at this time. I’m so I had a dealership experience that I made about five cars in Honda Dealership before. But I made a deal with Pedder’s dealer at this time. I’m so happy to found “MINI “ Thank you guys,Have a great day! More

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They are a very reliable dealership and have great quality cars at a good price point quality cars at a good price point More

by rpreef50 Verified Customer Verified Customer

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Terrible ALL the way around. Avoid this place! The sales team are liars - Johnny. He can’t keep his word and will avoid you after the sale is done. No return call/messages. Avoid this place! The sales team are liars - Johnny. He can’t keep his word and will avoid you after the sale is done. No return call/messages. The finance department- Jeremy, are hard up for every penny. They will charge you for all the extras saying it’s the only way they will get the finance company to take your loan. The service department - Jimmy, is a liar. I took my jeep back after a week of buying it for the blindspot sensors staying on. At the same time I asked the parts department if I can buy a different console holder and have service put it in for me. Jimmy, said it’ll will cost me $800 for the part and another $1400 for the labor. I had the parts department verify the cost; $199 for the part. Complete lie on Jimmy's part. My blindspot indicator also wasn’t fixed. I called him back and he got an attitude saying they fixed it. I asked for the service departments manager, he refused to give it to me. When you call the main number and it gets transferred to a live person, NO ONE ANSWERS. ALL HOURS OF THE DAY. I finally found the General Managers name, Aldo. I called and left him a message. When he called back to talk with me, go to find out the staff are most all newer and they are in a transition. Regardless, not the way you take care of your customers. I will never go back to this place or even recommend them to anyone. STAY AWAY, STAY AWAY! More

by HardenMS Verified Customer Verified Customer

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They got my car in and out pretty quickly for an oil change. Thank you change. Thank you More

by MIKEA4376 Verified Customer Verified Customer

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Greg Cooper whom was my service advisor, was very helpful, respectful and kind. He drove my Jeep to the waiting area where I was sitting, after my oil change was complete. I especially liked that the helpful, respectful and kind. He drove my Jeep to the waiting area where I was sitting, after my oil change was complete. I especially liked that they washed my Jeep before I received it. I have always had a great experience when I have taken my car in for an oil change. Great costumer service! More

by arlene2 Verified Customer Verified Customer

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It was an easy process! Our salesman went above and beyond to make sure we got exactly what we wanted in our RAM. The dealership made it the process so quick and made sure Our salesman went above and beyond to make sure we got exactly what we wanted in our RAM. The dealership made it the process so quick and made sure we were taken care of. More

by mena.alexandra Verified Customer Verified Customer

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The receptionist was rude. And not communicative at all. Then sounded super irritated when I called in explaining I hadn’t gotten an update. And didn’t even fix the recall w And not communicative at all. Then sounded super irritated when I called in explaining I hadn’t gotten an update. And didn’t even fix the recall while we were there. More

by SCOTTHROBERT Verified Customer Verified Customer

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