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Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

4.0
364 Reviews
Call Service Center (858) 218-3934

364 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

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April 23, 2020

I would highly recommend the service department, well organized, technician well train, they keep you informed of the repairs process and if you ever need service ask for Thinh Nguyen service advisor. More

by Jmjm1921
Recommend Dealer
Yes
Employees Worked With
Thinh Nguyen
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Apr 24, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the great review! We will be sure to thank Thinh for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

March 19, 2020

The service manager set our expectations and then exceeded them. I was happy with the service speed. It's unfortunate that the vehicle failed so badly. More

by rick
Recommend Dealer
Yes
Employees Worked With
Ting
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Mar 20, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Rick, thank you for the feedback! We are happy to know that you were happy with the service and we will make sure to share all your feedback with management!

March 11, 2020

Excellent service. Kept me informed delivered on time. Thanks for picking me up and taking me to work. Friendly and professional in all departments. Thanks guys More

by blowe27
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ
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Mar 11, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thanks for your feedback for our level of customer service. We really appreciate your review and our team welcomes you back again.

March 10, 2020

It's always a pleasure to bring my car in when Denise is my advisor. The work was completed prior to expected. Denise gets a 10. More

by Mary2017
Recommend Dealer
Yes
Employees Worked With
Denise
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Mar 11, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Mary, it's a pleasure to know of the great scoring for Denise. Thanks for sharing your feedback! We hope to work with you again.

March 06, 2020

Great job on fixing/replacing noisy exhaust manifold. Glad truck was still under warranty. Thanks for checking the life left on the brake pads also! More

by sapphirepoolservices
Recommend Dealer
Yes
Employees Worked With
Jason
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March 03, 2020

Came to this dealership for the first time. Had them perform service for a recall on my Jeep. Great customer service. Everyone was so nice. They even washed my Jeep which I very much appreciated. :) More

by Hogelucht.Sherry
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Heath
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Mar 04, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Sherry, Thank you for taking the time to share your excellent experience with Mike and Dennis! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 14, 2020

Dealership was very welcoming, clean and was able to take care of our Jeep in a timely manner. We took our Jeep in for a recall More

by 14Mickey
Recommend Dealer
Yes
Employees Worked With
Tony in Service, Zain in Finance
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Feb 15, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you so much for your great feedback in regards to your service experience for your Jeep. Please let us know if we can assist you again with anything else. Our team is always happy to be of help.

February 12, 2020

Thinh has good customer service. He keep me informed of the issues with my jeep. I highly recommend this dealer for the service department only. More

by Jmjm1921
Recommend Dealer
Yes
Employees Worked With
Thinh
Report | Print
Feb 12, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Hi there, thank you for the kind words with Thinh! We're here anytime you need help!

January 30, 2020

Great and attentive, friendly customer service by Tony! Really took care of me and helped me get a new key fob as mine was not working anymore. The wait time was a bit long to be honest, but overall really More

by heatherlmarshall46
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Jan 31, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the wonderful review, Heather! We're glad to see that Tony's excellent service made your visit go so smoothly. If there is anything else we can do for you, please be sure to let us know.

January 17, 2020

Friendly and personably dealership! My service was taken care of efficiently and was well informed of all that was going on with the vehicle. Highly recommend. More

by Trinhhien
Recommend Dealer
Yes
Employees Worked With
Dennis and Thinh
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Jan 17, 2020 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for your business and recommendation. We are thrilled that you are satisfied with our services. Have a great day.

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