
Pedder Nissan
Hemet, CA
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I’ve had bad experiences with the service department over the years but our most recent visit is by far the worst of them. Our family and I trusted them with what seemed to be a simple task; finding out what the years but our most recent visit is by far the worst of them. Our family and I trusted them with what seemed to be a simple task; finding out what was wrong with our vehicle. Not only did they misdiagnosed the code given but they also assured me the problem was not the cheapest thing to fix but instead the most expensive possibility. Once I agreed to the fix of the vehicle which cost me near to $5000 they gave me back my car in the same not-working condition. I called them to ask them to have it re-checked they assured me in a matter of hours there was nothing wrong. When I insisted they did a more thorough inspection they called me back 3 days later telling me my problem was the initial issued they assured me my vehicle didn’t have. As they were looking into charging me an additional $1000 I refused and not once did they acknowledged the mistake they made, nor did they offer to repair it at no cost… I decided to rid of that car and buy a different vehicle of a different maker to never do business with this unprofessional establishment and their staff. More
Mr. Jose Favela was 1st-class!Courteous, and 100% Mr. Jose Favela was 1st-class! Courteous, and 100% professional. He did everything by-the-book, which is vital. In my opinion he should be given Mr. Jose Favela was 1st-class! Courteous, and 100% professional. He did everything by-the-book, which is vital. In my opinion he should be given serious consideration by Nissan management should he wish to assume new roles of responsibility because he knows his stuff! More
The service was excellent everybody was very good to me and it seems like Jay was performed well only complaint I would have is that it was a little bit more than independent shops and it seems like Jay was performed well only complaint I would have is that it was a little bit more than independent shops More
My experience @ Pedder was good Kyle was Amazing!!! All My experience @ Pedder was good Kyle was Amazing!!! All the guys were cool. Pay close attention cause the terms of the deal change fast, however I a My experience @ Pedder was good Kyle was Amazing!!! All the guys were cool. Pay close attention cause the terms of the deal change fast, however I am very pleased with my purchase and would recommend the team to one looking for a car More