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Pedder Nissan

Hemet, CA

4.6
1,571 Reviews

200 Carriage Circle

Hemet, CA

92545

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Showing 1,571 reviews

December 15, 2020

Great Customer Service! They always took everything into consideration and stayed very friendly and professional throughout the process. Ozzy and Kyle are the best at what they do! More

by angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy Preciado, Cheyenne Escamilla, Brandon Tosado, Kyle Kirpluk
Dec 17, 2020 -

Pedder Nissan responded

Hi Angie! Thank you so much for your glowing review of Kyle, Ozzie, and our sales department. Its feedback like yours that keeps our staff motivated. We are so happy to hear that you enjoyed your car buying experience and we appreciate you for stopping by and tell us how we're doing! Pedder Nissan Team

December 15, 2020

Friendly kind and generous I wash my car every time and they used to have donuts and coffee but now they don’t have that More

by Esther applegate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Gutierrez, Michael Perez, Brandon Tosado, Brady Gartner, Justin Isom, Kyle Kirpluk, Josh Talavera, Gil Armendariz, Tyler Harrison, Santiago Padilla
Dec 17, 2020 -

Pedder Nissan responded

Hi Esther! Thank you so much for your kind words about our staff and facility. We miss being able to provide our valued customers with delicious donuts and coffee and we can't wait to have that opportunity again! We thank you for giving us such a glowing review of your recent visit and we look forward to providing the same 5-star experience on your next visit! -Pedder Nissan Team

December 14, 2020

On Line Review of Pedder NissanI purchased a vehicle On Line Review of Pedder Nissan I purchased a vehicle this last weekend and it was not the experience it could have been so I would recommend an alte More

by rich55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lexi Perez
Dec 15, 2020 -

Pedder Nissan responded

Hey Rich! Thank you for sharing your most recent experience with us. We appreciate you for taking the time to let us know how we did and how we can improve. We regret that you had a less than satisfactory experience at Pedder Nissan and we understand your frustration at being quoted one price just to find out it is another. This is an opportunity to build clearer, real-time communication amongst our staff so that our customers are kept in the loop with any and all changes regarding pricing and inventory. We appreciate you for this candid review and will use the issues highlighted here to make sure this does not happen again. Our management team is eager to speak with you and find a way to turn your experience around. At your earliest convenience, please call our customer relations manager at (951)-502-0049. We hope to hear from you soon. Pedder Nissan Team

Dec 28, 2020 -

rich55 responded

Been two weeks and received the Pink Slip from the DMV and the license plate on the vehicle and the listed plate on the Pink slip do not match. I tried calling numerous times to the dealership and was put on an indefinite hold with no way to even leave a message. I Left a message with Christina in Customer Relations at 1 pm looking for assistance. I sure hope we can turn this experience around.

Jan 04, 2021 -

Pedder Nissan responded

Hi Rich, Thank you for taking the time to reach out and keep us updated on your experience. We are happy that our DMV and customer relations departments returned your calls and assisted you in the aforementioned issues. Our customer relations manager also had our pre-owned manager contact you, listen to your concerns, and worked through the matter. Although we fully stand behind our transparency during the sales process because it was honest (and because you returned to purchase the vehicle at the agreed-upon price), some of the things you demanded in order to obtain your satisfaction, regretfully, are not possible at this time. If you need anything else moving forward, please reach out and we would be happy to help! Pedder Nissan Team 951.766.1446 ext 2111

December 13, 2020

Excellent service!! Quick extremely helpful friendly and very easy!! Definitely recommending everyone and their mom to go!! Shout out to Michael and Cheyenne!! Thanks for making me feel comfortable with pur More

by Ale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne Escamilla, Michael Perez
Dec 17, 2020 -

Pedder Nissan responded

Hi Ale! We are so glad to hear that Michael and Cheyenne provided you with such an awesome car buying experience! We appreciate the recommendations and the glowing review of our facility! Thank you so much for stopping by and letting us know how we're doing! If you ever need anything else, please don't hesitate to stop by! Until next time Ale, stay safe! -Pedder Nissan Team

December 13, 2020

Absolutely a fantastic experience. The sales staff did a great job getting the deal done on the vehicle I wanted. I appreciated the quick thinking it took to make this happen. Thank you very much. 😊 More

by tijhoward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzy Preciado, Cheyenne Escamilla, Justin Isom, Kyle Kirpluk, Santiago Padilla
Dec 17, 2020 -

Pedder Nissan responded

Hi TJ! Thank you for stopping by and letting us know how we're doing! We appreciate the glowing review of our staff and we are so happy to see that we made your car buying experience one of a kind! If you ever need anything else, please don't hesitate to reach out or stop by and we'd be happy to help! Thanks again for the glowing review, congratulations on your new vehicle! -Pedder Nissan Team

December 13, 2020

They took care of my needs Quickly.They were very friendly and nice, I would go back.Forgot to put oil cap on my last visit to Sandy Utah they forgot so I brought it in and they were happy to clean m More

by Jills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember names, Kevin Foster
Dec 22, 2020 -

Pedder Nissan responded

Hi Jills, Thank you for your honest feedback! Thank you for trusting us with you're vehicle and giving us a chance to fix the issue once you got back into town. Your loyalty is appreciated and we look forward to servicing your vehicle again in the near future, Until next time Jills, Pedder Nissan Team

December 13, 2020

People are nice..took about 2.5 hours for oil change, car is leaking oil 1 day after. Will call the dealer On Monday to let someone know More

by BBLOODX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Young
Dec 22, 2020 -

Pedder Nissan responded

Hi BBLOODX, Thank you for stopping by and leaving us your honest feedback. We are disappointed to hear that your recent experience was not positive and we appreciate you for giving us a chance to make this right. We look forward to solving this issue and getting your vehicle back on track. It anything else comes up, please reach out to our management team at (951)-502-0049. -Pedder Nissan Team

December 12, 2020

I appreciate that when I had an issue they listened and worked with me to try to solve it. The service folks are professional and knowledgeable. More

by ROBERTALYN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Young
Dec 22, 2020 -

Pedder Nissan responded

Hi Robert, Thank youRobert for stoping by and letting us know about your most recent visit at our facility! One of the highest compliments for us is listening to our customers and understanding the issues of their vehicles so we can do the work correctly the first time! Thank you for your kind words and we will be sure to pass them along to the rest of our service team! Until next time Robert! Pedder Nissan Team

December 11, 2020

Our service advisor while although nice, didnt wear his facemask properly which made me, my 63 year old mother and my 9 year old son uncomfortable. Id give zero stars but system wont allow it. More

by ALMA3109
Recommend Dealer
No
Employees Worked With
Paul thompson
Dec 15, 2020 -

Pedder Nissan responded

Hi Alma! Thank you for stopping by and letting us know about your recent service visit at Pedder Nissan. We take the health of our customers and staff very seriously, so we appreciate you bringing this matter to our attention. We have and continue to take proper measures to assure that we provide a safe and comfortable experience to all our guests. Thank you again Alma for giving us your honest feedback. We hope you give us another chance to provide you with the 5-star service we pride ourselves on! Pedder Nissan Team

December 07, 2020

The location was very easy to find. Mike help me any way he could with thr car i needed with the best rate that i can get. Thank you. More

by Leandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne Escamilla, Michael Perez, Christine Bodden
Feb 01, 2021 -

Pedder Nissan responded

Leandro, thank you for your kind review; we are happy to pass along your comments to the team here at Pedder Nissan! We are always more than happy to assist you if anything else comes up. Take care! -Pedder Nissan Team

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