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Pedder Nissan

Hemet, CA

4.6
1,568 Reviews

200 Carriage Circle

Hemet, CA

92545

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Showing 1,568 reviews

October 19, 2020

Paul from service did a great job, appreciate his professionalism. Will continue to use Pedder Nissan for service on ny 2019 Murano. See you next service. More

by JDUNNUSMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Nov 11, 2020 -

Pedder Nissan responded

Hi, Thank you for taking the time to let us know how we're doing! We provide this kind of customer service to every customer because we strive for 100% satisfaction. We are proud to hear that Paul took care of your Murano and we appreciate your loyalty. Until next time! Pedder Nissan Team

October 19, 2020

Freddy was very helpful and easy going to approach. He didn’t hassle me or needed to persuade me into buying the car. I will referred pedder Nissan to a friend in need. More

by CARLOSCORRALES652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo De Cima
Nov 11, 2020 -

Pedder Nissan responded

Hi Carlos! Thank you for the awesome review! Freddy is a valued member of our team and it makes us happy to pass these comments along. We are happy to know that we have gained your loyalty and recommendations. Whenever you're ready for service, bring it on down to Pedder Nissan and we'll take care of all your maintenance needs. Pedder Nissan Team

October 18, 2020

The selection was good but when it came time to to negotiate they made it seem that some of the extra options were not options. When I went in to the finance office and they gave me the choice of the More

by Tex_169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady Gartner, Cheyenne Escamilla, Michael Perez, Brady Gartner
Nov 03, 2020 -

Pedder Nissan responded

Tex_169, it's upsetting to hear that you did not receive the top-notch service we strive to provide. As for your missing tool, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our management team would like to speak with you about your experience. Please reach out to us at (951)-766-1446 ext 2111 at your earliest convenience. We look forward to speaking with you and hopefully earning back your business! Take care! Pedder Nissan Team

October 17, 2020

The boss in his glass office was loudly talking about what a "hoax" COVID-19 is, while only about half of the people working were wearing their masks and even then they kept taking their masks off. Very More

by FullOfRegret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Garcia
Nov 03, 2020 -

Pedder Nissan responded

Hi Fullofregret, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to us at (951) 766-1446 ext 2111 to speak to our management team directly. -Pedder Nissan Team

October 16, 2020

This works best when I’m not there waiting, but the timing was good they noticed things I was unaware of, they handled a recall and a factory warranty pretty good More

by SARAHSPLACE4SPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garcia
Nov 11, 2020 -

Pedder Nissan responded

Hi, Thank you for taking the time to let us know how we did during your visit here at Pedder Nissan. It is great to hear that our service team was able to bring awareness about possible issues with your vehicle and take care of the recall. Giving quality service at great prices is important to us an d we are happy to have been able to provide that for you. Thanks for stopping by, until next time! Pedder Nissan Team

October 15, 2020

I Recently Had my 2018 Murano in for 20k checkup oil etc . Kevin was my service guy. He did a great job getting my info & addressed my concerns . In fact they did such a thorough analysis they found a miss More

by eisenberggonefishing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Kayla
Oct 23, 2020 -

Pedder Nissan responded

Hi, This is an example of the type of customer service you can expect here at Pedder Nissan. We strive for 100% satisfaction, and it is great to see that Kevin, Kayla, and our service team provided that. We are proud to hear that you had such a positive experience at Pedder Nissan. Thank you again for leaving us this response! Until next time! Pedder Nissan Team

October 12, 2020

Nice people just doing their job. But expect to pay 6k more than what u thought. They lie to your face and sneak it on the contract. They force u to pay 3k for a anti theft even tho window sheet said 150 More

by V fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady Gartner
Nov 05, 2020 -

Pedder Nissan responded

Hi V Fam, We appreciate you for taking the time to leave us this review! Our intention is never to mislead our customers or try to take advantage of them! If you felt this way, please understand that was never our goal. Our management team would be happy to discuss the details of your recent visit with us. Please give us a call at your earliest convenience at (951)-7665-1446 ext 2111 Pedder Nissan Team

October 11, 2020

VERY DECEPTIVE ADVERTISING. First of all the car I was interested in was listed as a different (more expensive) trim on the website, so all the options were not correct. On top of that I was told I had t More

by norferr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady Gartner
Nov 03, 2020 -

Pedder Nissan responded

Norferr, we work hard to provide a fantastic experience for everyone. It's discouraging to see that you had a negative experience as well as not purchasing the car you were interested in. Our management team would like to work with you and see how we can get you into the vehicle of your dreams at the right price. Please contact our customer relations manager at your earliest convenience and we are positive we can turn your experience around. (951)-766-1446 ext 2111, we look forward to hearing from you! -Pedder Nissan Team

October 10, 2020

Thank you so much for you service this is my first time taking my auto to this place. I am very happy because you washed it. More

by anamarie
Recommend Dealer
Yes
Employees Worked With
Brian Cook
Nov 11, 2020 -

Pedder Nissan responded

Hi Ana Marie, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Pedder Nissan. Your wonderful feedback and rating mean a lot to us. Thanks again for stopping by and letting us know how we're doing! We look forward to your next visit! Take care! Pedder Ni ssan Team

October 08, 2020

Never had any problems with the service department great people, everybody's always friendly, always in and out of the appointed time, always excellent customer service More

by 8T8VETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara G, awesome service advisor, Brian Cook
Nov 11, 2020 -

Pedder Nissan responded

8t8vette, We're happy you found our staff to be so supportive during your experience here at Pedder Nissan. We sincerely thank you for the positive review, and look forward to seeing you again soon! Take care and stay safe! -Pedder Nissan Team

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