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Pedder Nissan

Hemet, CA

4.6
1,571 Reviews

200 Carriage Circle

Hemet, CA

92545

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Showing 1,571 reviews

October 21, 2020

I really enjoy getting my oil changed there the only I really enjoy getting my oil changed there the only problem is the amount of time it takes to get it done. An hour plus is too long More

by michael.mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager. The technician that was working on the car on that particular day was awesome, Brian Cook
Oct 30, 2020 -

Pedder Nissan responded

Hi Michael, Thank you for your honest review! We are glad that you had a positive experience! We will definitely use your feedback to improve and we hope we can continue to be of service to you in the future. Until next time! Pedder Nissan Team

October 20, 2020

I've been there a few times now. The last time was HORRIBLE! I waited 4 hours and when my truck was returned the repair I requested was not complete, even though I was charged full price. More

by eyelhukuup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Cook
Nov 03, 2020 -

Pedder Nissan responded

Good morning eyelhukup, We regret to hear that you did not have a good experience with us on your last visit. We are very interested in the details of your experience and would love to work together to get this issue resolved! Please reach out to our management team at your earliest convenience! We look forward to speaking with you! Pedder Nissan Team (951)-766-1446 ext 2111

October 20, 2020

I am impressed with how accommodating everyone at Pedder Nissan is. Sebastian, Brady and Chey made the purchasing of my car a pleasurable experience. I would reccomend Pedder Nissan to anyone that's wanting More

by SS67CAMARO67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastin, Cheyenne Escamilla, Brady Gartner
Oct 30, 2020 -

Pedder Nissan responded

Ss67camaro67, reviews like yours keep us motivated and help us ensure we provide high-quality care. Brady, Cheyenne, and Sebastian are valued members of our team and we are proud to see that they consistently work to give yourself and every customer an awesome experience. We sincerely thank you for the positive review, and look forward to seeing you again soon! Pedder Nissan Team

October 19, 2020

Paul from service did a great job, appreciate his professionalism. Will continue to use Pedder Nissan for service on ny 2019 Murano. See you next service. More

by JDUNNUSMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Nov 11, 2020 -

Pedder Nissan responded

Hi, Thank you for taking the time to let us know how we're doing! We provide this kind of customer service to every customer because we strive for 100% satisfaction. We are proud to hear that Paul took care of your Murano and we appreciate your loyalty. Until next time! Pedder Nissan Team

October 19, 2020

Freddy was very helpful and easy going to approach. He didn’t hassle me or needed to persuade me into buying the car. I will referred pedder Nissan to a friend in need. More

by CARLOSCORRALES652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo De Cima
Nov 11, 2020 -

Pedder Nissan responded

Hi Carlos! Thank you for the awesome review! Freddy is a valued member of our team and it makes us happy to pass these comments along. We are happy to know that we have gained your loyalty and recommendations. Whenever you're ready for service, bring it on down to Pedder Nissan and we'll take care of all your maintenance needs. Pedder Nissan Team

October 18, 2020

The selection was good but when it came time to to negotiate they made it seem that some of the extra options were not options. When I went in to the finance office and they gave me the choice of the More

by Tex_169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady Gartner, Cheyenne Escamilla, Michael Perez, Brady Gartner
Nov 03, 2020 -

Pedder Nissan responded

Tex_169, it's upsetting to hear that you did not receive the top-notch service we strive to provide. As for your missing tool, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our management team would like to speak with you about your experience. Please reach out to us at (951)-766-1446 ext 2111 at your earliest convenience. We look forward to speaking with you and hopefully earning back your business! Take care! Pedder Nissan Team

October 17, 2020

The boss in his glass office was loudly talking about what a "hoax" COVID-19 is, while only about half of the people working were wearing their masks and even then they kept taking their masks off. Very More

by FullOfRegret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Garcia
Nov 03, 2020 -

Pedder Nissan responded

Hi Fullofregret, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us another chance, please reach out to us at (951) 766-1446 ext 2111 to speak to our management team directly. -Pedder Nissan Team

October 16, 2020

This works best when I’m not there waiting, but the timing was good they noticed things I was unaware of, they handled a recall and a factory warranty pretty good More

by SARAHSPLACE4SPACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garcia
Nov 11, 2020 -

Pedder Nissan responded

Hi, Thank you for taking the time to let us know how we did during your visit here at Pedder Nissan. It is great to hear that our service team was able to bring awareness about possible issues with your vehicle and take care of the recall. Giving quality service at great prices is important to us an d we are happy to have been able to provide that for you. Thanks for stopping by, until next time! Pedder Nissan Team

October 15, 2020

I Recently Had my 2018 Murano in for 20k checkup oil etc . Kevin was my service guy. He did a great job getting my info & addressed my concerns . In fact they did such a thorough analysis they found a miss More

by eisenberggonefishing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin , Kayla
Oct 23, 2020 -

Pedder Nissan responded

Hi, This is an example of the type of customer service you can expect here at Pedder Nissan. We strive for 100% satisfaction, and it is great to see that Kevin, Kayla, and our service team provided that. We are proud to hear that you had such a positive experience at Pedder Nissan. Thank you again for leaving us this response! Until next time! Pedder Nissan Team

October 12, 2020

Nice people just doing their job. But expect to pay 6k more than what u thought. They lie to your face and sneak it on the contract. They force u to pay 3k for a anti theft even tho window sheet said 150 More

by V fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady Gartner
Nov 05, 2020 -

Pedder Nissan responded

Hi V Fam, We appreciate you for taking the time to leave us this review! Our intention is never to mislead our customers or try to take advantage of them! If you felt this way, please understand that was never our goal. Our management team would be happy to discuss the details of your recent visit with us. Please give us a call at your earliest convenience at (951)-7665-1446 ext 2111 Pedder Nissan Team

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