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Pedder Nissan

Hemet, CA

4.6
1,568 Reviews

200 Carriage Circle

Hemet, CA

92545

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Showing 1,568 reviews

October 07, 2020

Worst experience ever I took my frontier in there 4 times to have the hood fixed under warranty and all 4 times they couldn’t get it done. I had to trace the problem myself and repair it myself. Also I had a More

by SONNY.DAY315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Garcia
Nov 03, 2020 -

Pedder Nissan responded

Tex_169, it's upsetting to hear that you did not receive the top-notch service we strive to provide. As for your missing tool, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our management team would like to speak with you about your experience. Please reach out to us at (951)-766-1446 ext 2111 at your earliest convenience. We look forward to speaking with you and hopefully earning back your business! Take care! Pedder Nissan Team

October 07, 2020

pedder always has friendly staff. I called for a same day oil change and they were able to accommodate me. Thank you Pedder Nissan for being here More

by LONGKURLYHAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
barbara
Nov 11, 2020 -

Pedder Nissan responded

Hi! Thank you for the awesome review! We are so happy to have had a chance to provide you with excellent service while making it convenient! We look forward to your next visit! Take care and stay safe! -Pedder Nissan Team

October 07, 2020

They were great people able to work with me and got me more then what I ask for at the price I was looking for! More

by Daniel Zea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Isom
Nov 11, 2020 -

Pedder Nissan responded

Hi Daniel, Thank you for taking the time to let us know how we're doing. We are proud that Justin and the rest of the sales team were able to give you not only the customer service you deserve but also the vehicle you wanted at the perfect price! Thank you again for visiting us and sharing your awesome experience! If you need anything else, please don't hesitate to reach out! We look forward to your next visit! Take care! -Pedder Nissan Team

October 07, 2020

Best dealership me and my family have ever been to. Manny & Brady were very helpful to help my parents out! Thank you so much guys! More

by SEBASTIAN MICHEL / RAMOS FAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aldo De Cima, Manny Gutierrez, Brady Gartner
Nov 11, 2020 -

Pedder Nissan responded

Hi Sebastian, Thank you for the kind review and we are so happy to pass along your comments to Manny, Brady and Aldo! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take car e Ramos Family! -Pedder Nissan Team

October 01, 2020

First time using Pedder Nissan's service department for my 85k mile standard maintenance. Staff was friendly and professional, the service was fast. I would have greatly appreciated hearing about the work More

by Nicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony? I can't recall.
Oct 07, 2020 -

Pedder Nissan responded

Hi Niicky, Thank you so much for your positive and informative review! We really appreciate you taking the time to let us know how we are doing. We will reach out to our service team about being more informative concerning the mechanical state of your vehicle after service! Our management team has reached out to you about getting this information to you via email. Please reach out to us at cbodden@peddernissan.com and we will be happy to get that documentation to you! Thanks again for letting us know about your recent experience with us! We hope we can be of service again in the future! Stay safe, -Pedder Nissan Team

October 01, 2020

Kevin is an illustrious and helpful gentleman who deserves the biggest of raises. I mean, the guy really made me know that he cares about my needs and represented the company so positively. More

by PACE.PROFFITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Foster
Nov 11, 2020 -

Pedder Nissan responded

Hi Pace, Thank you so much for your kind words! Kevin is an invaluable part of our excellent service team! We will be sure to pass along the awesome feedback! Thank you for stopping by and letting us know how our team is doing and for keeping us motivated! Until next time Pace! Have a wonderful day and stay safe! Pedder Nissan Team

September 30, 2020

I had an awesome experience! Aldo and Sebastian helped me get what I was looking for! The service was great and the car looked great! I will definitely recommend this dealership to my friends and family More

by TIANOAMADOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Amador, Gil Armendariz
Oct 07, 2020 -

Pedder Nissan responded

Tianoamador, we're glad to hear you enjoyed your visit! We appreciate you taking the time to leave us this feedback and we are happy to pass along these kind comments to our sales and service teams! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Pedder Nissan Team

September 29, 2020

Paul was very helpful and told me about the tire special and knowing that my daughters car needed tires we set up a appointment for the tires, very friendly and professional More

by Bostontom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thompson
Sep 29, 2020 -

Pedder Nissan responded

Thank you so much Bostontom! Your feedback on Paul and our service team makes us proud! Thank you for your kind words, we will make sure to pass it along to our team. Whenever you need anything else, please reach out to us! Until next time! Pedder Nissan

September 29, 2020

Very helpful and efficient- they worked very hard to make sure my vehicle was ready in the same day. It’s nice to have breaks again. Thank you! More

by KELGAFFNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cook, Danny Garcia
Sep 29, 2020 -

Pedder Nissan responded

Thank you for your awesome comment! We appreciate you for letting us know how we did. We are glad you had such a wonderful experience with us at Pedder Nissan. We are so glad we could be of service. If you need anything else, please don't hesitate to reach out! Pedder Nissan Team

September 24, 2020

Service took longer than expected, I took my car in at 9am for an oil change and two new tires, I had to call them for an update at 12. Told me a sensor on my tire was out so that’s why it was taking a wh More

by julie.t.fig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 29, 2020 -

Pedder Nissan responded

Hi Julie, It is disappointing to hear that your experience was less than wonderful because our goal is to make every customer's visit fast and efficient. Because we value your time and your vehicle, our management team would like to talk to you about the sensor problem. Please reach out to our customer relations manager at (951)-766-1446 ext. 2111 at your earliest convenience! We hope that you give us another chance to resolve the problem and that we continue to be of service to you in the future.

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