Pedder Nissan | Page 71

It’s a pleasure to deal with your personnel. I always leave with a peace that they have given there very best & then some. In the past l have dealt with other dealerships & not happy with there service o leave with a peace that they have given there very best & then some. In the past l have dealt with other dealerships & not happy with there service or staff members. I can truest say since l have been coming to your dealership l have had nothing but great things to say. Thank you. More

Horrible experience, I only go to for warranty items because customer service is usually bad. Every time I've had to go I get told I will be called with an update at a certain time, very rarely if ever because customer service is usually bad. Every time I've had to go I get told I will be called with an update at a certain time, very rarely if ever get a call. The only person that seemed to try and be helpful and actually call back was the assistant manager Kevin Foster. (Seemed to genuinely care about customer satisfaction) The Manager Gregg Velasco actually told me the reason I was having warranty claim issues was because that's the only time I take it to them. If I took it there for routine maintenance I wouldn't be experiencing issues about whether or not it was covered under warranty. Having routine maintenance done at other places isn't supposed to affect warranty related issues but if that's how they operate. My last 2 issues I've had to contact Nissan Consumer Affairs to help resolve the issues. Well I've never directly dealt with the mechanics their work is good and I haven't had any problems with the repairs they make. If they train better in customer relations for their service side they would probably generate more business instead of losing it. Because of them I'll never purchase another Nissan as long as they're the only Nissan Dealer/Service center in the area. More

I love the car it was a little hard to get it but with help I got it. They were really friendly and it was good service. help I got it. They were really friendly and it was good service. More

Used to like going here but ever since the whole comic thing they stop doing things that made them a great place to go 2 hopefully they get back on track soon thing they stop doing things that made them a great place to go 2 hopefully they get back on track soon More

Took over 3 hrs for a oil change customer service was bad Asked someone how much longer they said my services clerk will let me know. She never came to informed me. Asked someone how much longer they said my services clerk will let me know. She never came to informed me. More

Michael really helped us get the rogue sport that I wanted. Thank you again for your assistance. Just a comment that staff working there should wear a mask as to protect everyone. Sign is posted but th wanted. Thank you again for your assistance. Just a comment that staff working there should wear a mask as to protect everyone. Sign is posted but the staff are not wearing masks. More

I would have given 5 stars but I felt like there was a few things that weren't explained completely until we got to the final step and I felt like we were waiting in limbo for almost 2 hrs with out any in few things that weren't explained completely until we got to the final step and I felt like we were waiting in limbo for almost 2 hrs with out any info on what was going on unless I got up to find someone to ask. More

Everyone from salesman, sidekick, financing girl, Everyone was so professional and wonderful!!!!! Wouldn’t go anywhere else from now on!!! 💓 I’ll be back and my daughter will be coming in soon!! Everyone was so professional and wonderful!!!!! Wouldn’t go anywhere else from now on!!! 💓 I’ll be back and my daughter will be coming in soon!! More

Thanks for your help. Took longer than expected. Paul was very nice! I will be back when I need service Send me discount coupon please i am on SSI very nice! I will be back when I need service Send me discount coupon please i am on SSI More

Michael is always so helpful and gets us in and out. He makes sure to pay attention to our needs and our financial situations when giving us a car ! Thank you mike !! makes sure to pay attention to our needs and our financial situations when giving us a car ! Thank you mike !! More