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Pedder Nissan
Hemet, CA
1,570 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 12, 2020
I'm happy with the service on my car and very happy with the great customer service I received from Paul. What I'm not happy about is that it takes 90 mins to do a 30 min job and the poor service I received the great customer service I received from Paul. What I'm not happy about is that it takes 90 mins to do a 30 min job and the poor service I received from Barbara, she's not likeable, has a mad look on her face and speaks with the fewest words possible, obviously Barbara didn't go to the Customer Service Training that Paul went to. I can go anywhere for my oil change and if people act like Barbara, I certainly will be going somewhere else. More
by LGTRZ261984
Verified CustomerEmployees Worked With
Paul, Barbara
August 12, 2020
Used Pedderson since buying car from you in 2014. Oil change, battery, etc. Would not take car anywhere else. Staff is always helpful and courteous. Will purchase new car in future from Pedderson. change, battery, etc. Would not take car anywhere else. Staff is always helpful and courteous. Will purchase new car in future from Pedderson. More
by JEFFLONNA12
Employees Worked With
Juan Cano
August 11, 2020
The whole buying experience took way too long. It seemed like they were doing us a favor by selling us the vehicle. The non-optional fees (even with a true car discount) were obnoxious. $400 for nitrogen-fi like they were doing us a favor by selling us the vehicle. The non-optional fees (even with a true car discount) were obnoxious. $400 for nitrogen-filled tires (which they were probably not since one of the tires was 6psi higher than the others). They said, “the owner doesn’t let us change this stuff. I would but my name isn’t on the building” Thank god I went through true car which outlined the fees, the original dealer fees (which weren’t broken down) were originally more than $1000 more with the original numbers that took an hour to run. With the true car numbers, it took another 30 minutes. It took us over 3 hours to get things done. Every step it was hurry up and wait. This was the worst dealer experience I have had in years. Also, the salesperson wasn’t wearing a mask. He was constantly calling me “bro”. Overall not a satisfactory experience. Obviously this dealership doesn’t care that there’s a pandemic going on nor that their sales staff is professions. If I could have found the model I was interested in with the same options elsewhere I would have walked out. Avoid the dealer if you can. More
by Coldeagle
Employees Worked With
Brandon Tosado, Efrain Caldera
August 08, 2020
Pleasant people! I just can’t stand how long it takes! I was there for 3.5 hours. Other than that they were very nice and nit oushy. was there for 3.5 hours. Other than that they were very nice and nit oushy. More
by YORK_KIMBERLY
Employees Worked With
Brandon Tosado, Brady Gartner, Efrain Caldera
August 08, 2020
Excellent experience buying a used car Justin was informative, knowledgeable, patient and kind in helping me buy my new-to-me car. The financial consultant was also very patient and helpful Justin was informative, knowledgeable, patient and kind in helping me buy my new-to-me car. The financial consultant was also very patient and helpful. More
by Dmorrell
Employees Worked With
I don’t remember the finance woman’s name, I think it may have been Cheyenne. She was incredibly helpful also. , Justin Isom
August 06, 2020
Been bringing my Nissan to peddler since I purchased it 5 years ago at pedder. Have only needed oil changes. I am very pleased with the service I have received years ago at pedder. Have only needed oil changes. I am very pleased with the service I have received More
by LAWRENCE.BROWN495529
Employees Worked With
Alfonso Galindo
August 06, 2020
Went to dealership looking for a new used car. All staff were very pleasant, knowledgeable and professional. No hard sales, did not feel pressured. Good experience. I would definitely recommend. were very pleasant, knowledgeable and professional. No hard sales, did not feel pressured. Good experience. I would definitely recommend. More
by cljames57
Employees Worked With
Cheyenne Escamilla, Kyle Kirpluk
August 05, 2020
I've been very satisfied with every aspect of service I've received from Pedder Nissan from Sales to the Service Dept. I would highly recommend them to anyone. I've received from Pedder Nissan from Sales to the Service Dept. I would highly recommend them to anyone. More
by BUSYBODY44D
Employees Worked With
Jayson Sherrill, Brian Cook
August 05, 2020
Awesome dealership. Everyone is friendly and professional. Lexi was right there every step of the way. She was professional and friendly and guided us through the whole process. professional. Lexi was right there every step of the way. She was professional and friendly and guided us through the whole process. More
by VHART199
Employees Worked With
Efrain Caldera, Lexi Perez
