Pellegrino Buick GMC
Williamstown, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 429 service reviews
Great dealership ! Been customer for over two decades ! Great customer service and always helpful with pricing ! Been customer for over two decades ! Great customer service and always helpful with pricing ! More
Parts department totally dropped the ball on my order timing,then your service department got my part and did not install it on the appointment day waited until following day knowing I needed back my veh timing,then your service department got my part and did not install it on the appointment day waited until following day knowing I needed back my vehicle had to change my plans around i am not a happy customer the main manger took 50% off my labor bill for the service department mess up. More
Attention to the problem is prompted and attentive but follow up is lacking. Return phone calls are lacking, in keeping the customer in the loop of the service progress. follow up is lacking. Return phone calls are lacking, in keeping the customer in the loop of the service progress. More
It was ok. It wasn't an over whelming experience. Everyone just towed the company line. Me being a long time customer should be treated a little differently tha It wasn't an over whelming experience. Everyone just towed the company line. Me being a long time customer should be treated a little differently than first time customer. Especially one that has been a customer for 15 years. More
Since I got there, service rep was more focus in fighting with her staff. No welcome whatsoever aside from the 5 "I will be right with you", Never ask me if I needed a ride or offer me the waiting room. S with her staff. No welcome whatsoever aside from the 5 "I will be right with you", Never ask me if I needed a ride or offer me the waiting room. Service was worst then that. Went there for a full diagnostic on my car. Only found an issue on a tire sensor and fuel tank level sensor, but missed leaks in oil and antifreeze systems. It is really concerning people kike thia are running a dealership where they leave a vehicle that could cause and accidents or leave someone stranded in this winter coming weather. Shame on them More









