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Peltier Kia Tyler - Service Center

Tyler, TX

4.3
51 Reviews

51 Reviews of Peltier Kia Tyler - Service Center

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April 16, 2024

The Service Dept . Is fantastic , in my opinion. They are considerate, professional, knowledgeable and serves with smile. More

by ladyc_89015
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Jeffrey
Apr 17, 2024 -

Peltier Kia Tyler responded

We're so glad to know that our Service Department at Peltier Kia Tyler left a positive impression on you! Thanks for sharing your experience, we appreciate it!

April 13, 2024

Great device and told me exactly how long it would take, and was right on the money. Friendly for sure. Top notch. GB&BTL More

by blueswarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Robles was great. Mr. Breedlove was great. Everyone makes you feel right at home. Coach Frederick. GB&BTL
Apr 15, 2024 -

Peltier Kia Tyler responded

We're glad to know you had a great experience with us at Peltier Kia Tyler! It's important for us to provide accurate service times and friendly interactions. Thanks for your review, we appreciate it!

February 23, 2024

I just had my 2014 optima worked on due to a failure in the motor. On the phone they told me that the motor replacement would be a warranty through KIA and that I would be getting a new motor. My door has More

by Roburt Fountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
February 16, 2024

Spencer took great care of me in the service department. His care, concern, genuine courtesy and shining personality was exemplary. Thank you, Spencer, for making me feel welcomed and well taken care of. I' More

by sandradeshonbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Feb 18, 2024 -

Peltier Kia Tyler responded

Sandra, we're delighted to know that Spencer provided you with such excellent service at Peltier Kia Tyler. We appreciate your kind words and look forward to serving you again in the future!

February 14, 2024

This dealership was responsive to my needs. They listened to my problems and reacted positively to correct them. I enjoyed working with Stephen. He was polite and reacted positively to my ne More

by rrhoads3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
Feb 15, 2024 -

Peltier Kia Tyler responded

We're glad to know our team at Peltier Kia Tyler was able to meet your needs and provide a positive experience. Stephen will be pleased to learn of your high praise. Thanks for the review!

February 02, 2024

Excellent service very helpful very informative with everything that was being done to the car More

by juliomejorado91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Bush
Feb 02, 2024 -

Peltier Kia Tyler responded

Thank you for leaving Peltier Kia Tyler a five-star review! We are so happy to hear that you are satisfied with your service experience. Safe travels, and we'll see you next time!

February 01, 2024

I keep getting disappointed on the reps that wait on you when you drive. They are all young except for the one (Adrian) that used to wait on me. These young ones really don’t know how to explain things to More

by crisslermt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher
Feb 01, 2024 -

Peltier Kia Tyler responded

I'm sorry your recent experience has left you feeling disappointed. We aim for clear communication and accommodating service, so it's concerning this has not been reflected. Please reach out so that we can discuss this further and ensure these issues are resolved as soon as possible. Thank you, Matt Binning - Service Director - 903-581-7688

January 23, 2024

I took my Kia soul to the Peltier service department. My check engine light came on and then went off so I have them check it out. Adrian check me in had me to sit in the waiting area and started working More

by mawmawdee46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jan 24, 2024 -

Peltier Kia Tyler responded

It's great to know Adrian and our service team at Peltier Kia Tyler were able to assist with your check engine light issue. Thanks for trusting us with your Kia Soul!

November 06, 2023

Very professional, very courteous, from sales to the service department. I highly recommend Peltia Kia. More

by Marthaleah51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Breedlove
Nov 06, 2023 -

Peltier Kia Tyler responded

We're delighted to know you had a professional and courteous experience with us at Peltier Kia Tyler. Thanks for recommending us!

October 27, 2023

I have been very satisfied with with both sales and service persons. Always courteous and helpful. More

by Jkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 30, 2023 -

Peltier Kia Tyler responded

Thank you for sharing this praise for our sales and service teams at Peltier Kia Tyler! Safe travels!

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