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Penn Auto Group
Allentown, PA
178 Reviews
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Showing 178 reviews
September 01, 2017
Frank Renna is great. My husband and I bought a Nissan Pathfinder from Frank Renna. He worked really hard to get us the best financing, and we had a good experience. Frank My husband and I bought a Nissan Pathfinder from Frank Renna. He worked really hard to get us the best financing, and we had a good experience. Frank even got us food, because he thought we might be hungry. He really went above and beyond. I would recommend Frank and Penn Auto group for buying a car. More
by Riotkittyb
Employees Worked With
Frank Renna
Helpful August 15, 2017
GREAT PERSON TO TALK TO PROMPT SERVICE , KNOWLEDGEABLE, THANKS FOR THE HELP... PAUL IS GREAT PERSON TO DEAL WITH , AND HELP WITH EVERYTHING I NEEDED. THANKS TO PAUL AND PROMPT SERVICE , KNOWLEDGEABLE, THANKS FOR THE HELP... PAUL IS GREAT PERSON TO DEAL WITH , AND HELP WITH EVERYTHING I NEEDED. THANKS TO PAUL AND STACEY I WILL BE BACK FOR SURE More
by loveispain419
Employees Worked With
Paul Steiner, Stacey Duch
August 15, 2017
hassle free I've purchased 2 vehicles from this dealership and i am more than happy with my buys. The overall experience was fast and they catered to all of my ne I've purchased 2 vehicles from this dealership and i am more than happy with my buys. The overall experience was fast and they catered to all of my needs. I will be going back to buy another soon. More
by VdubberX4
Employees Worked With
Lou, Edna, M.Tony Rice, Sergey Khanukayev , Paul Steiner
August 14, 2017
Amazing and refreshing Paul is a people person. He is easy to get along with, and extremely helpful. His customer service pretty much secured Penn Auto as my go to place f Paul is a people person. He is easy to get along with, and extremely helpful. His customer service pretty much secured Penn Auto as my go to place for all my needs when it comes to machines that go "Vrooom". :) This is a man who knows his cars, and has extensive automotive knowledge. Recommended A+++. Did not make a purchase yet, but thanks to Paul I am on the right path. More
by Big Matty
Employees Worked With
Paul Steiner
August 13, 2017
Best tech in the area The service and dedication by Paul succeeds any I have ever experienced he's really is the best man for the job. I would highly recommend Paul to anyo The service and dedication by Paul succeeds any I have ever experienced he's really is the best man for the job. I would highly recommend Paul to anyone looking for a exceptional quality and knowledge of the auto industry. More
by C.Humanick
Employees Worked With
Paul Steiner
August 13, 2017
Excellent I trust Paul's technical knowledge. His customer service refreshing. I would highly recommend Penn Auto Group in part because Paul Steiner is there pe I trust Paul's technical knowledge. His customer service refreshing. I would highly recommend Penn Auto Group in part because Paul Steiner is there performing excellent service. More
by Jared
Employees Worked With
Paul Steiner
August 12, 2017
Excellent customer service Very friendly and helpful! Brought my car into service, Paul went out of his way to ensure that I knew exactly what was going on with my vehicle. Was Very friendly and helpful! Brought my car into service, Paul went out of his way to ensure that I knew exactly what was going on with my vehicle. Was very honest and helpful! More
by Mollysmom453
Employees Worked With
Paul Steiner
June 20, 2017
Difficult is an UNDERstatement I gave 1 star for Pattie, because she at least was pleasant when selling the car. However, EVERYTHING else thereafter was TERRIBLE! I live in MD, so t I gave 1 star for Pattie, because she at least was pleasant when selling the car. However, EVERYTHING else thereafter was TERRIBLE! I live in MD, so the drive is about 2 hours away which is not bad, but on the way back down after purchasing the car, the check engine light came on, the sunroof leaked from the rain, it took a month and a half to receive my title with a temporary registration because the car did not pass a MD inspection, in between negotiating car repairs, one of the employees who set up all of the repairs was fired and we did not get anything we were promised, no one knows what they are doing and everyone is SO unprofessional. They are also affiliated with Star Auto Mall so if you have either in mind, DON'T!! & now that the car was totaled and I thought I would be done with this dealership for the rest of my life, here come the unprofessional, unknowledgeable employees to make paying off the car 50 times more difficult than it should ever be. Again, Patti was great, EVERYONE else sucks. More
by AndyB12
Employees Worked With
Patti, Edna, Sarah, Sergey
