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Penn Auto Group

Allentown, PA

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181 Reviews
Call Dealership (610) 486-7921
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1211 Hanover Ave

Allentown, PA

18109

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Showing 181 reviews

May 05, 2021

The staff were very helpful and friendly. All of our questions were answered and financing was easy. I hate the car buying process but Penn Auto made it easy! More

by specklaroo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica, Jake Fowler, Paulie M
Report | Print
May 06, 2021 -

Penn Auto Group responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new vehicle and thank you for choosing Penn Auto Group.

April 04, 2021

The transition from trading in our old car to picking up the new (used) car was seamless and they stood by all their promises from beginning to end. More

by marc.morrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Fowler, Paulie M
Report | Print
Apr 05, 2021 -

Penn Auto Group responded

Thank you for sharing your experience with us, Marc! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

March 20, 2021

Paulie was great got me in and our with my dream car my name is Robert Rodriguez just wanted to shout out paulie thank you More

by robertrodriguez92f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulie M
Report | Print
Mar 21, 2021 -

Penn Auto Group responded

Thanks for your review, Robert! Our goal is to make sure everyone who walks through the door leaves happy, so we're glad that Paulie was able to get you exactly what you needed. Thank you for stopping by Penn Auto Group!

March 19, 2021

Was fast and easy would highly recommend and I will be back again in the future to get another car. They helped me as soon as I arrived and was happy with how fast the process was. More

by Titans610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Fowler, Paulie M
Report | Print
Mar 21, 2021 -

Penn Auto Group responded

It's fantastic to hear that we provided you with timely customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Penn Auto Group!

February 21, 2021

All the staff was friendly from the first moment we arrived. Everyone was easy to work with. Worth the one hour drive to get there. More

by ninajack2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edna, Jake Fowler, Paulie M
Report | Print
February 14, 2021

great customer service, made me feel right at home. They took the time to make sure l was approved and happy, l recommmend them to all. A+++ More

by cautionaot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulie M
Report | Print
Feb 14, 2021 -

Penn Auto Group responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Penn Auto Group are glad to have you as a customer.

February 12, 2021

I was very happy with my car buying experience at Penn Auto group, the gentlemen were very nice and professional and made tbe whole experience easy and fun. More

by sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Fowler
Report | Print
Feb 13, 2021 -

Penn Auto Group responded

Thank you, Sherry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Penn Auto Group.

February 11, 2021

These guys are real professional! They work to get you results and get you driving on any type of car that fits your budget.thanks!! Pennauto! More

by Negrito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael, Jake Fowler, Paulie M
Report | Print
Feb 11, 2021 -

Penn Auto Group responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Penn Auto Group, we look forward to having you as one of our valued customers for many more years to come!

January 27, 2021

Very friendly staff. Jake and Tim were very helpful and efficient. Got the car I wanted at a very good price. I would definitely recommend. More

by Brianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Fowler, Tim Denver
Report | Print
Jan 27, 2021 -

Penn Auto Group responded

Brianna, here at Penn Auto Group, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jake and Tim, and it was a pleasure having you at the dealership. We appreciate your review! Congratulations on your new car!

January 26, 2021

Very friendly staff. Quick and easy and very informative. Went in and got the exact kind of car I wanted with no hiccups or hidden fees. More

by texastommy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Fowler, Tim Denver
Report | Print
Jan 26, 2021 -

Penn Auto Group responded

Tommy, Thank you so much for your kind words regarding your recent experience, and for taking the time to leave us this wonderful feedback!

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