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Penn Auto Group

Allentown, PA

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180 Reviews

1211 Hanover Ave

Allentown, PA

18109

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Showing 180 reviews

September 12, 2020

I already knew what I wanted before I contacted the dealership. They helped me get into the vehicle without trying to talk me into something I couldn't afford or didn't want. Great experience from the More

by bschriver82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelica, Sahiba Bhatnagar, Jake Fowler, Paulie M, Tim Denver
Sep 13, 2020 -

Penn Auto Group responded

Thank you so much for choosing Penn Auto Group! Congrats on your new purchase, and let us know if we can be of any more assistance!

September 05, 2020

Great experience! Very reasonable pricing and great condition! The staff was very friendly and welcoming. Buying a used car from Penn Auto Group was a great choice. More

by krout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paulie M
Sep 08, 2020 -

Penn Auto Group responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Penn Auto Group!

August 25, 2020

Penn Auto was great. We had an easy time purchasing our vehicle. The salesmen were great and it was a nice way to spend a Saturday. More

by Stephenielynklem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Fowler
Aug 25, 2020 -

Penn Auto Group responded

Thank you for sharing your experience with us! We're happy to hear it went well with Jake and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 17, 2020

I would like to thank the magicians themselves, Jake, Tim & Doug for working your magic, going above and beyond to help me drive away with the car I Love ❤️! If ever you need a car & have No to Bad credit Go More

by Tafu.T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Sales & Doug Financial Manager, Jake Fowler
Aug 17, 2020 -

Penn Auto Group responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Penn Auto Group.

August 14, 2020

Had an amazing experience here! I worked with Edna, Tim, and Doug. They were very patient, knowledgeable, and understanding. I was able to get the car I wanted in the price range I needed! More

by YGom205
Recommend Dealer
Yes
Employees Worked With
Edna, Tim, and Doug
Aug 17, 2020 -

Penn Auto Group responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 30, 2020

Patient, knowledgeable, trustworthy, highly recommended. Parents have bought their cars here. Now I will always recommend their service to all who ask. Very pleased with their service More

by Audreygrrr
Recommend Dealer
Yes
Employees Worked With
Sahiba Bhatnagar, Jake Fowler
Jul 31, 2020 -

Penn Auto Group responded

Congratulations, Audrey, on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 09, 2020

Great place to purchase a vehicle, everything was done so professionally.. i love this place, everything i needed i got done same day and was on my way!! Great job More

by Sdshy
Recommend Dealer
Yes
Employees Worked With
Jake Fowler
May 11, 2020 -

Penn Auto Group responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Penn Auto Group.

May 03, 2020

OUR SALES AGENT WAS JIMMY AND JAKE. Have always wanted a Jeep...and unfortunately we found the truck we wanted at Penn Auto IN Allentown. We were pre-approved from an outside finance company....BUT THE GUY More

by ROYWOLFE5
Recommend Dealer
No
Employees Worked With
Jimmy, Jake Fowler
May 20, 2020 -

Penn Auto Group responded

Hi Roy, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

April 10, 2020

Positive Experience Everyone there was friendly. No pressure from anyone there to purchase a car. Worked with me to get close to my budget with purchasing a car and put More

by dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Fowler, Eric Brader
Apr 11, 2020 -

Penn Auto Group responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Penn Auto Group, we look forward to having you as one of our valued customers for many more years to come!

November 19, 2019

It's my bad luck to visit this store two times. I did call and made a test drive schedule. Within 1 hour I was there but they told me that car is not available . They just told me , their agent just try More

by nasimakhatun
Recommend Dealer
No
Employees Worked With
Victor Otero, Kevin Toomey, Shaun Kuehner, Sahiba Bhatnagar, Alexis Jordan, Jake Fowler
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