Penn Auto Group
Allentown, PA
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I already knew what I wanted before I contacted the dealership. They helped me get into the vehicle without trying to talk me into something I couldn't afford or didn't want. Great experience from the dealership. They helped me get into the vehicle without trying to talk me into something I couldn't afford or didn't want. Great experience from the first contact with Angelica. More
Great experience! Very reasonable pricing and great condition! The staff was very friendly and welcoming. Buying a used car from Penn Auto Group was a great choice. condition! The staff was very friendly and welcoming. Buying a used car from Penn Auto Group was a great choice. More
I would like to thank the magicians themselves, Jake, Tim & Doug for working your magic, going above and beyond to help me drive away with the car I Love ❤️! If ever you need a car & have No to Bad credit Go & Doug for working your magic, going above and beyond to help me drive away with the car I Love ❤️! If ever you need a car & have No to Bad credit Go to Penn Auto Group cause they will give the same treatment💯 I’m sending everyone I know that’s needs a car to you!! More
Had an amazing experience here! I worked with Edna, Tim, and Doug. They were very patient, knowledgeable, and understanding. I was able to get the car I wanted in the price range I needed! and Doug. They were very patient, knowledgeable, and understanding. I was able to get the car I wanted in the price range I needed! More
Patient, knowledgeable, trustworthy, highly recommended. Parents have bought their cars here. Now I will always recommend their service to all who ask. Very pleased with their service Parents have bought their cars here. Now I will always recommend their service to all who ask. Very pleased with their service More
Great place to purchase a vehicle, everything was done so professionally.. i love this place, everything i needed i got done same day and was on my way!! Great job professionally.. i love this place, everything i needed i got done same day and was on my way!! Great job More
OUR SALES AGENT WAS JIMMY AND JAKE. Have always wanted a Jeep...and unfortunately we found the truck we wanted at Penn Auto IN Allentown. We were pre-approved from an outside finance company....BUT THE GUY Jeep...and unfortunately we found the truck we wanted at Penn Auto IN Allentown. We were pre-approved from an outside finance company....BUT THE GUY TRIED TO PULL A FAST ONE AND PUT US THRU HIS LOAN COMPANY AND ADD OVER $5000 AND A BIG INTEREST RATE !!! To top it off, due to the pandemic, we couldn't really test drive or take it to a mechanic..so we had to just look it over on the lot. We heard a knock In the engine (believe its lifters tapping), the a/c was hot, the serpentine belt was making a racket AND THE CHECK ENGINE LIGHT WAS ON!!!! So we bought the Jeep with the condition that the issues be fixed....guess what??? So far no service call !!!! To top this all off THE GUY OVERCHARGED US ON THE DOWN PAYMENT. We signed an agreement to put down $300. He charged us $500. HORRIBLE EXPERIENCE FROM LIEING, UNKNOWLEDGEABLE STAFF. SHOP AROUND AND GO ELSEWHERE!!! There was NO special covid 19 precautions offered More
Positive Experience Everyone there was friendly. No pressure from anyone there to purchase a car. Worked with me to get close to my budget with purchasing a car and put Everyone there was friendly. No pressure from anyone there to purchase a car. Worked with me to get close to my budget with purchasing a car and putting a deal together. Will recommend and use again in the future. Thank you!. More
It's my bad luck to visit this store two times. I did call and made a test drive schedule. Within 1 hour I was there but they told me that car is not available . They just told me , their agent just try call and made a test drive schedule. Within 1 hour I was there but they told me that car is not available . They just told me , their agent just try to convince you to visit the store and see more car not that car. I am really disappointed and surprised their bad and liar customers service. I wish Penn auto group will hire knowledgeable and well behavior agent. I hope I will never visit that store More


