Pennyrile Ford

Trustworthy & professional I have been using here over 3 years and it's been always pleasant experience and come back again & again even though I moved to Clarksville from hopki I have been using here over 3 years and it's been always pleasant experience and come back again & again even though I moved to Clarksville from hopkinsville. As a military, I always look for somewhere reliable and professional place that I feel like getting trustful services and this is the place. And also it's cheaper here than one in clarksville for the lower sales tax. More

Excellent He is a sweet, awesome salesman, went out of his way to please me. When we buy another auto or truck we will go to Ricky. He is a sweet, awesome salesman, went out of his way to please me. When we buy another auto or truck we will go to Ricky. More

Wonderful service Gene has been loads of help! Stayed up to date with myself and grandfather since May of this year, purchased my first vehicle today! Thank you Gene an Gene has been loads of help! Stayed up to date with myself and grandfather since May of this year, purchased my first vehicle today! Thank you Gene and Pennyrile Ford for all of your help!! More

Amazing is an understatement I have been to my fair share of dealerships. And I honestly have to say this was the absolute best. The earned my wife and my mine business from the g I have been to my fair share of dealerships. And I honestly have to say this was the absolute best. The earned my wife and my mine business from the ground up. I can't say enough how great the team there conduct business. Like the title says, "Amazing is an understatement." Please see for yourself. You won't be disappointed. More

Over the Top Customer Service!!! My transmission went out on my 03 Expedition on my way to pick up my husband at the airport. He was on his way home from an overseas trip. I just happ My transmission went out on my 03 Expedition on my way to pick up my husband at the airport. He was on his way home from an overseas trip. I just happen to catch Brian after shop hours to ask for help with my car. He quickly responded by having Enterprise pick me up and went above and beyond to have my car towed. The next day, Mike spoke with me the to deliver the news as to what was wrong and had an estimate in cost and time to have it fixed. The guys worked hard to keep the time line as said and my expenses were below the estimated cost. When I arrived to pick up my vehicle, Brian was there to greet me and my bill was processed in a timely manner. I HAD THE BEST DEALERSHIP EXPERIENCE EVER!! The people at THIS Ford dealership absolutely treat their customers right! THANK YOU SO MUCH FOR MAKING OUR WELCOME HOME EXPERIENCE A GREAT ONE!!!! When I am ready to purchase my new Expedition I will defiantly get it from Pennyrile Ford! Cher Powers More

Initially went by the dealership to see what we could do for a trade in with our 2012 ford fusion for a 2010 ford f150. Ricky was the salesperson we were consulting with. He was very pleasant the entire tim for a trade in with our 2012 ford fusion for a 2010 ford f150. Ricky was the salesperson we were consulting with. He was very pleasant the entire time but when we could not bring the price down to what we were looking for. We politely said we were going to check around n keep our options open with pennyrile. His entire mood changed and states "well i thought we had a deal". My husband said we just cant do that price right now maybe in a few months but we will let you know. He then states "well the only peole who say theyll come back is jesus..." I could not believe how rude this man was. Customer service went out the window and as he walked over to the front desk. He still went on about how much we wanted for the truck to another associated working the front desk to get our car key. That was the worst service i have seen with any dealer or person for that matter. And for the rest of the staff they had nothing better to do then talk badly about other staff members around customers. I think the staff need to be trained on the consideration and customer service aspect of their job! Very Disappointed. More

In 2008 we happend to stop by Pennyrile Ford to look at vehicles. We were not really looking to buy just yet, however when we got the deal we got on our 2008 F150 supercrew we could not pass it up. Since vehicles. We were not really looking to buy just yet, however when we got the deal we got on our 2008 F150 supercrew we could not pass it up. Since then, We have purchased 5 more vehicles from them. Two trade in vehicles(in which we got very good trade in values) for two new vehicles and 3 used vehicles for family. We have sent our neighbors to them and co-workers and each time they have handled everyone "Exceptionally well." Gene Hensley and Jackie Skinner have been our sales associates and I "Highly Recommend Them." Each time, I call and they find exactly what I am looking for and the price that I want it for. Brian has always worked wonders with the numbers... I give him a shout out... "Woot Woot." All of them Greet us by name when we walk in the door. They follow up with us about our vehicles to make sure we are happy. I have also dealt with the service dept multiple times and never had any issue. You'd be crazy not to at least give them a try! More

I approached this dealer to find me a used/new Explorer Adrenalin. They found me a 2010 in less than 2 days and arranged to have it transferred from another dealer. Besides finding the exact color and ty Adrenalin. They found me a 2010 in less than 2 days and arranged to have it transferred from another dealer. Besides finding the exact color and type vehicle I wanted they sold it to me at a great price. They also gave me a very fair offer on my trade-in. I highly recommend this dealer. They don't hide fees and are very up front about everything. You can't always say that about a dealer. More

Great place for sales and service. We'll buy all our vehicles from this dealership and get them all serviced here. Honest, fair - great integrity. All of our experiences with this dealership have been vehicles from this dealership and get them all serviced here. Honest, fair - great integrity. All of our experiences with this dealership have been very positive. The best thing they have going for them is the people who work there. I trust them do to right by my family and me. I trust them completely, without reservation, which is very rare these days. Good job, Pennyrile Ford. Keep up the good work. More

MR. BRIAN BROWN HAS HELPED ME AS A SHOP OWNER AND MR. BRIAN BROWN HAS HELPED ME AS A SHOP OWNER AND CUSTOMER, WITH NUMEROUS ISSUES IN THE PAST AND TO THIS DATE STILL ASSIST ME WITH PROBLEMS THAT WE MR. BRIAN BROWN HAS HELPED ME AS A SHOP OWNER AND CUSTOMER, WITH NUMEROUS ISSUES IN THE PAST AND TO THIS DATE STILL ASSIST ME WITH PROBLEMS THAT WE HAVE AT MY SHOP. ALWAYS BEING HONEST AND UPFRONT ABOUT HIS PROFESSIONAL INPUT. HE SEEMS TO GO OUT OF HIS WAY ABOVE AND BEYOND WITH HIS TIME AND EFFORT THAT MOST SERVICE MANAGERS WILL NOT SEEM TO DO. I WOULD RECOMMEND MR. BROWN AND HIS ASSOCIATES, STAFF AND EMPLOYEES TO ANYONE AND EVERYONE. THANK YOU AND KEEP UP THE GOOD WORK THAT YOU GUYS DO AT PENNYRILE FORD. More