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Penske Buick GMC Of Cerritos

Cerritos, CA

4.5
1,045 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,045 reviews

September 01, 2024

Everyone was awesome and friendly. Smooth transition and easy process. Definitely worth the tripe down there! More

by Vac2789
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue Moreno
Sep 12, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your feedback. We're happy to hear about your smooth experience with us. Wishing you well!

September 01, 2024

THE BEST IN SO CALIFORNIA I WOULD NOT TRUST NO ONE ELSE ! !!!! Thank you gmc More

by GIBBY72576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael service adviser and manager Gary
Sep 12, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words. Glad to hear our trustworthiness stands out. Thank you for choosing us!

September 01, 2024

We had great pleasure of purchasing a GMC terrain from Richard and Mr. Moreno. We told friends that we had great deal and first rate service from Richard and Mr. Moreno and told them to contact Richard More

by BOKENCORP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez, Josue Moreno
Sep 12, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience with Penske Buick GMC of Cerritos. We appreciate your recommendation and are glad our team provided top-notch service on the GMC Terrain. Take care!

August 31, 2024

The waiting time was ridiculous! !! And I had an appointment, can’t even think how much longer it would’ve been without an appointment More

by BUJANDA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Sep 12, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us here at Penske Buick GMC of Cerritos. I would appreciate the opportunity to speak with you to address your feedback regarding the excessive wait time you experienced during your recent appointment with our Service Team. Please reach out to me directly. Thank you, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

August 31, 2024

Stephanie had excellent customer service, understood the issue, and scheduled an appointment. Fantastic work, Stephanie. More

by BRWILLI5.BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep, Technicians
Sep 12, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the kind words. We're glad to hear you had a great experience with our team at Penske Buick GMC of Cerritos. Have a great day.

August 31, 2024

Stephanie was very patient and explained options with time constraints various times until I was comfortable with my choice. In the end, I left with peace of mind. More

by Vilma.montalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 10, 2024 -

Penske Buick GMC Of Cerritos responded

Happy to hear that our team provided you with a comfortable experience at Penske Buick GMC of Cerritos. Wishing you well with your new purchase.

August 28, 2024

The sales people were great and I love my truck, but we were there for 4 1/2 hours☹️ More

by K.MEEHLEIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josue Moreno, Camille Soto
Sep 10, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, We are glad to learn about the great experience you had with our Sales Team, and that you love your new truck. However, I would like to speak with you about the time taken during your recent visit. Please reach out to me directly so we may discuss this further. Sincerely, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

August 28, 2024

Great service and took care of my concerns when discussed. Took two cars in for service and both where taken cared of accordingly More

by ALMA_RENTERIA2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald
Sep 09, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words. Glad to hear both cars received great service! Thanks for sharing.

August 27, 2024

Great Service and detail to knowledge of my new Hummer EV. Quick financing and sales experience. More

by TYRONTURNER2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar
Sep 09, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos is glad to hear you enjoyed the service and financing experience with your Hummer EV. Wishing you many happy miles ahead.

August 26, 2024

Had a 8 AM appointment for a routine maintenance as I waited in my vehicle. All three service clerks were in their pods. No one came out to assist me and when they did, it was after 8:30 very unacceptabl More

by DEREK.AUBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Aug 30, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Buick GMC of Cerritos and would like the opportunity to discuss the level of customer care and attention you received from our Service Team during your routine maintenance appointment. Please reach out to me directly. I look forward to hearing from you. Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

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