Penske Buick GMC Of Cerritos
Cerritos, CA
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1,057 Reviews of Penske Buick GMC Of Cerritos
Anthony, the Service Advisor was very communicable and knowledgeable. The mechanic, Manuel sent a video with the work completed and additional inspection of the car. This was a terrific video! Thank YOU! knowledgeable. The mechanic, Manuel sent a video with the work completed and additional inspection of the car. This was a terrific video! Thank YOU! More
I had a wonderful experience buying a dream ride! Javier was great and the finance department AMAZING! Great vibes and straight business! Happy to be part of the GM family! Javier was great and the finance department AMAZING! Great vibes and straight business! Happy to be part of the GM family! More
Staff always attentive to customers and very helpful about everything. My favorite dealer to go get work on my truck on and also where I purchased my Sierra 1500 about everything. My favorite dealer to go get work on my truck on and also where I purchased my Sierra 1500 More
Super helpful and have an amazing attitude and will do anything to help you. Will recommend to my friends anything to help you. Will recommend to my friends More
Michael Mu & his staff are the best! ! They’re professional, friendly and they truly care about their customers. Great work ethics. Michael kept me up to date on the progress of repairs a ! They’re professional, friendly and they truly care about their customers. Great work ethics. Michael kept me up to date on the progress of repairs and worked well not only with me but with my Insurance Co to get my truck repaired. They not only completed the job in a timely manner, but did an awesome job. Thank you so much Michael & team. From your satisfied customer, Joe Alves More
Jose & Mr. Stein thank you so much for your help throughout the car-buying process. I really appreciate your professionalism, patience, and excellent customer s Stein thank you so much for your help throughout the car-buying process. I really appreciate your professionalism, patience, and excellent customer service. You made the experience smooth and stress-free, and I’m very happy with my new truck. Thank you again! You guys are the best! More
The service department is terrible! DON'T GO THERE! It's the worst I've seen in my 63 years. Pay close attention to your car. Especially if you are a woman or a senior citizen. I went i DON'T GO THERE! It's the worst I've seen in my 63 years. Pay close attention to your car. Especially if you are a woman or a senior citizen. I went in on March 23, 2026 for service. All I wanted was a simple oil and filter change, and a tire rotation. The bad attitude and the unprofessional attitude of the person made me jump in my car and go to another dealership. More
the service advisor Stephanie Villegas is dishonest, unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where th unprofessional and ripping off people. The were to replace the AC compressor but they never did, I took the vehicle to another dealership where they told me that the ac compressor was never changed. I been trying to talk to her boss with no success. More
Since I have bought that car, I have yet to be able to drive it. I have been promised the correct paperwork and I have still not received the paperwork in 30 days the finance manager is not returning my p drive it. I have been promised the correct paperwork and I have still not received the paperwork in 30 days the finance manager is not returning my phone call and the general manager has promised that I would get the MSO and he would overnight it to me and yet I get nothing from them. I would not recommend the dealership ever to anyone. More


