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Penske Buick GMC Of Cerritos

Cerritos, CA

4.4
1,048 Reviews
Cerritos Buick GMC is the largest Buick GMC dealer in California. We are located in the world famous Cerritos Autosquare off of the 605 freeway and South Street. We have the best service, parts, and sales staff in the area as well as the best selction of new and preowned vehicles. Nobody sells cars for less than Cerritos Buick GMC. Visit us online today at www.cerritosgm.com. Ask for one of our Internet Sales Managers for a no haggle, no hassle sales process.
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18400 Studebaker Rd

Cerritos, CA

90703

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Showing 1,048 reviews

August 22, 2024

The service of last week was miss-diagnosed, resulting in an expensive repair. The initial failure continued to occur. However, this return service this week resulted in a proper diagnosis. An even more More

by TMLOWERY48
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer: Stephanie Villegas
Aug 24, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for sharing your experience. Glad to hear our team was able to resolve the issue and meet your expectations at Penske Buick GMC of Cerritos. Wishing you well with your vehicle!

August 20, 2024

Terrible service! 5 hours for a xxxx oil change and I had an appointment. Made them cancel the recall update in the radio bc I had already waited 5 hours. More

by nathencastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Aug 23, 2024 -

Penske Buick GMC Of Cerritos responded

Hello, Your feedback is important to us, and I would appreciate the opportunity to speak with you about the time taken for an oil change with our Service Team. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Matt Stein General Manager mstein@socalpenske.com (562) 733-3843

August 20, 2024

Very fast oil change and smog but my service rep had a bad attitude for no reason More

by JULIANMP13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for your feedback. We're glad to hear the oil change and smog were quick, but it's important our team maintains a positive attitude. If you'd like, please reach out so we can address this further.

August 19, 2024

Mr Albert he is the best person in the leadership I always ask for him for my car service More

by BMALDONADO54
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No one is
Aug 26, 2024 -

Penske Buick GMC Of Cerritos responded

We're glad to hear that you always ask for our team at Penske Buick GMC of Cerritos. Thank you, and take care.

August 18, 2024

This dealership is the best I have been too and will definitely be coming back More

by lilajay1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarissa Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille Soto, Matthew Stein
Aug 26, 2024 -

Penske Buick GMC Of Cerritos responded

Thank you for the kind words! Penske Buick GMC of Cerritos looks forward to your next visit.

August 17, 2024

Once the car was ready, held up by manufacturing, the purchasing experience was great. I felt like they took great care of us and believe I received a great deal. More

by jbuzmiller
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Matthew Stein
Aug 26, 2024 -

Penske Buick GMC Of Cerritos responded

Glad you had a great purchasing experience at Penske Buick GMC of Cerritos. Thank you for your kind words and enjoy your new car!

August 16, 2024

One of the best sale experiences and efficient service. Sales representatives was great in his customer service More

by MARKUS6136
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solis
Nov 03, 2024 -

Penske Buick GMC Of Cerritos responded

Penske Buick GMC of Cerritos appreciates your kind words. We're happy to hear you had a seamless sales experience with our team. Wish you all the best.

August 14, 2024

Gran vendedor Javier García , siempre amable y pasciente para explicar con calma y detalle para brindar la mejor ayuda y salir manejando More

by ROMEROEMMANUEL988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Garcia, Matthew Stein
Aug 21, 2024 -

Penske Buick GMC Of Cerritos responded

Nos alegra saber que recibiste el servicio esperado en Penske Buick GMC de Cerritos. Gracias por compartir tu experiencia positiva. Que sigas disfrutando de tu vehículo nuevo!

August 14, 2024

Great vibe. Much less pushy and aggressive treatment than most other dealerships. Very accommodating and friendly. Would definitely recommend to someone. More

by galbo41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Aguilar, Josue Moreno
Aug 21, 2024 -

Penske Buick GMC Of Cerritos responded

Thanks for the kind words. Glad you had a positive experience with our team at Penske Buick GMC of Cerritos. Have a good day.

August 14, 2024

Camille was amazing, I have bought lots of vehicles and this is by far the best experience ever! She is an asset to this dealer! A lot of sales people could learn alot from her! More

by john@mark-v.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camille Soto
Aug 21, 2024 -

Penske Buick GMC Of Cerritos responded

Great to hear you had such a wonderful experience with our team at Penske Buick GMC of Cerritos. Thanks for your kind words and take care.

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